Red Hat and IBM Open Regional Centre For Support, Research and Development (RCSRD) in Serbia


United States, February 19, 2007
Red Hat (NYSE: RHT), the worlds leading provider of open source solutions, today announced the opening of the Regional Centre for Support, Research and Development (RCSRD) in Vrsac, Serbia in collaboration with IBM and VDEL, a leading IT Services Distribution company in Eastern Europe. The Centre will provide support, development and educational services to customers, partners and developers throughout South Eastern Europe.

As part of the Red Hat Premium Support Partner program, the RCSRD will service Red Hats customers in Serbia and throughout the region that includes Slovenia, Croatia, Bosnia and Herzegovina, Serbia, Montenegro, Macedonia, Albania, Bulgaria, Romania, Hungary and Slovakia.
RCSRD will be managed by the sole Red Hat Premium Support Partner in the world, VDEL.

The centre is a result of a project initiated in 2005 by the University of Belgrade to create an incubator for new technologies. The project was established as part of the Development Program, created by the Ministry of Science and Environmental Protection in Serbia. The first incubation project was started in February 2006, when IBM, Red Hat and VDEL jointly opened the Linux Innovation and Education Centre in the Faculty of Organisational Science in the University of Belgrade. This initial project provided the education, training and certification on Red Hat and IBM technologies that provided the necessary skills for the opening of the RCSRD.

IBM will provide RCSRD with access to its technologies and knowledge-base, enabling the RCSRD to eventually offer support for IBM open source solutions. This will be the result of the next incubation project which the Faculty of Organisational Science is due to start in March 2007, which will also be supported by IBM and Red Hat. This third project will create additional support services for RCSRD that will be offered throughout the region.

Red Hat and IBM will also promote the Secure Government initiative following the announcement that IBM and Red Hat are the sole holders of the security certificate that satisfies Common Criteria
4+ as per US, NATO and Russian authorities.

The RCSRD is also backed by the city of Vrsac, which has provided the necessary infrastructure and facilities. The decision to select Vrsac was based on the city’s competitive advantages which include: geographical location, multiethnic and multicultural environment, existing infrastructure, qualified resources, and the growth potential of the Serbian market and the surrounding region.
By supporting the opening of the RCRSD, all parties are determined to support Serbia and the wider region in the adoption of Open Source technologies in the broadest manner through the following activities:

− Stimulating the development and implementation of Open Source software in Serbia; − Stimulating the development of educational programs in scientific and educational institution through latest innovations in IT industry; − Providing help in bridging the digital gap through the development program of digital literacy in schools and communities with lower income levels.

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About VDEL Limited.

VDEL GmbH, headquartered in Vienna Austria, is the leading IT Services Distribution company in the territory of Central Europe, Eastern Europe and Russia. IT Services that VDEL delivers, using most advanced new technology methods, include 24 by 7 product implementation and configuration support, products translation and localization with maintenance of updates and upgrades, education and hands-on training, examination, marketing and sales support. VDEL provides and distributes these and other related services through our local value-add partner network that helps customers increase their productivity using selected vendor and open source products.

About Red Hat, Inc.

Red Hat, the world’s leading open source solutions provider, is headquartered in Raleigh, NC with satellite offices spanning the globe. CIOs rank Red Hat the most valuable software vendor three years running in the CIO Insight Magazine Vendor Value study. Red Hat is leading Linux and open source solutions into the mainstream by making high-quality, low-cost technology accessible.
Red Hat provides an operating system platform, Red Hat Enterprise Linux, along with applications, management, and middleware solutions, including JBoss Enterprise Middleware Suite. Red Hat is accelerating the shift to service-oriented architectures and enabling the next generation of webenabled applications running on a low-cost, secure open source platform. Red Hat also offers support, training and consulting services to its customers worldwide and through top-tier partnerships. Red Hats open source strategy offers customers a long term plan for building infrastructures that are based on and leverage open source technologies with a focus on security and ease of management. Learn more:

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