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Listed below are the regional telephone numbers and standard business hours for Red Hat Technical Support telephone support offerings.

For Premium subscribers with Severity 1 calls outside of business hours, please call your regional center as listed to be routed to off-hours handling.

Location Standard Business Hours (in local times) Languages Offered Phone Numbers
United States and Canada 9 a.m. to 6 p.m. Mon-Fri English Toll-free: 888-GO-REDHAT
(888-467-3342)
Other: +1 919 301 3003
Latin America (excl. Brazil) 9 a.m. to 6 p.m. Mon-Fri Spanish Argentina: 0800-222-7294
Bolivia: 800-100-377
Chile: 800-56-2626
Colombia: 01800-700-1664
Costa Rica: 0800-054-2046
Ecuador: 1800-010-125
Guatemala: 1800-300-0073
Mexico: 01800-123-1661
Panama: 00800-054-0402
Paraguay: 00980-0542-0024
Peru: 0800-52-410
Puerto Rico: 1866-677-2402
Uruguay: 000-4054-353
Venezuela: 0800-100-5602
Other: +54 11 4341 6298
Brazil 9 a.m. to 6 p.m. Mon-Fri Portuguese Toll-free: 0800-602-5222
Other: +55 11 3529 6006
Western Europe, Northern Europe and Africa 9 a.m. to 5 p.m. Mon-Fri English
French
German
Italian
Spanish
International toll-free number from Denmark, Finland, France, Germany, Norway, Italy, South Africa, Spain, Sweden, UK:
+800-GO-REDHAT (00800 4673 3428)

Local toll-free:
France: 0800 914 729
Italy: 800 876 846
South Africa: 0800 991 536
Spain: 900 991 843
UK: 0800 018 5548

Other countries, or when toll-free is not available:
English: +44 1252 362 710
French: +44 1252 362 711
German: +44 1252 362 713
Italian: +44 1252 362 725
Spanish: +44 1252 362 728
Eastern Europe 9 a.m. to 5 p.m. Mon-Fri English
Russian
Russia: +7 (495) 2323668
Other: +381 11 3605 361
Middle East 9 a.m. to 5 p.m. Sat-Thu Arabic
English
French
Saudi Arabia: 800 8445141
United Arab Emirates: 800 04415146
Other: +971 4425 7200
India 9 a.m. to 6 p.m. Mon-Fri English Toll free (for customers in India) : 1-800-407-733428

Toll (For customers outside India) :
91 - 20 - 30467490

Toll free out of business hours: 000-800-440-1708
North Asia-Pacific 9 a.m. to 5 p.m. Mon-Fri Mandarin
Cantonese
Japanese
Korean
China: 800 810-2100 Option 2
China Mobile: +86 10 6533-9396
Hong Kong: 800 901 222
Taiwan: 00801 861036
Japan: 0120 266 668
Korea: 080 081 0880
All other Asia-Pacific 9 a.m. to 5 p.m. Mon-Fri English Australia: 1800 888 297
Indonesia: 00180 361 365
Malaysia: 1 800 804 523
New Zealand: 0800 441 734
Philippines: 1 800 1611 6738
Singapore: 800 6161 771
Sri Lanka: 242 2044 or 011 2422044
Thailand: 001 800 611 1101
Other: +61 7 3514 8160