What you get

Red Hat subscriptions—more than just great support

Your subscription includes more than just support. You're benefiting from Red Hat's ability to work with the open source community in creating a stable enterprise platform that meets your organization's needs. All Red Hat® subscriptions include everything you see below.

Enterprise software

Your Red Hat subscription gives you continuous access to Red Hat software as it is created, tested, and certified by Red Hat and its partners—all supported versions in both binary and source form, including all enterprise product documentation. security updates, and bug fixes.

Flexibility

Subscriptions aren't tied to a specific version. This means you can upgrade to any supported version of Red Hat software and deploy on physical, virtual, or cloud-based servers with ease.

Robust security

Keep your systems secure through our industry-leading Security Response Team. This team works with our customers, partners, security watchdog groups, and the global open source community to identify security vulnerabilities. To date, it has delivered fixes for more than 98% of critical vulnerabilities within 1 calendar day of being identified.

Hardware and software certifications

Red Hat maintains relationships with thousands of software and hardware vendors to certify the performance of your business-critical applications on Red Hat and JBoss® software. You gain access to this ecosystem—one of the largest technology certification ecosystems in the world, with more than 4,000 product certifications to date and more being added every day. No derivative of Red Hat technology enjoys these certifications and third-party support.

Production and development support

Gain access to award-winning Red Hat technical support up to 24 hours a day globally. Because every Red Hat support engineer is, at a minimum, a Red Hat Certified Engineer (RHCE®) or an experienced middleware support engineer, you can be confident that you're working with someone who will quickly understand your issues.

World-class expertise

Through the Red Hat Customer Portal, you get integrated access to all the features of your subscription:

  • Manage your subscriptions.

  • Access the extensive Red Hat Knowledgebase.

  • Engage with Red Hat and our partners.

  • Find case studies and reference architectures to help you get the most from your Red Hat solutions.

Stability

Cut costs by standardizing on a single, stable platform from the industry's leading open source vendor.

Intellectual property assurance

Increase confidence through Red Hat's intellectual property Open Source Assurance program, which provides certain safeguards in the event of a legal claim while you have a Red Hat subscription.

Cost advantages

Because Red Hat delivers software and services via a subscription, there are no license costs, upgrade fees, additional maintenance fees, per-incident support costs, or user access fees. Simply maintain one active subscription per resource running Red Hat software to take advantage of all the value we provide.