Open Source Assurance FAQ

What is the Open Source Assurance program?

Open Source Assurance is a Red Hat program designed to protect customers developing and deploying open source solutions. The program includes assurances for customers purchasing subscriptions to Red Hat Enterprise Linux, JBoss Enterprise Middleware Suite and/or other Red Hat branded subscription products.

How does the Open Source Assurance program protect customers?

The Open Source Assurance program is designed to allow customers to continue to use their chosen open source solution without interruption. The terms of program include the following (i) replacing the infringing portion of the software, (ii) modifying the software so that its use becomes non-infringing, or (iii) obtaining the rights necessary for a customer to continue its use of the software. In addition, Red Hat will defend a customer (i.e., hire and pay for a lawyer) in the event of an intellectual property lawsuit and will pay damages that result from a judgment or settlement against the customer. The specific terms and obligations of the Open Source Assurance program are contained in the Open Source Assurance Agreement that is available to Red Hat customers via Red Hat Network.

Who is covered under the Open Source Assurance program?

All customers with valid Red Hat subscriptions are eligible for the Open Source Assurance program during the term of the subscription. This includes customers who have purchased subscriptions in direct agreements with Red Hat or through Red Hat channel partners.

Is the Open Source Assurance program applicable to all versions of Red Hat Enterprise Linux and JBoss Enterprise Middleware Suite?

Yes, all current and future versions of Red Hat Enterprise Linux and JBoss Enterprise Middleware Suite are covered under the program.

How does a customer sign up for Red Hat's Open Source Assurance program?

A customer can sign up for the Open Source Assurance program by activating its Red Hat subscriptions (if it hasn't done so already), logging into its Red Hat Network account (www.rhn.redhat.com) and accepting the terms of the optional Open Source Assurance Agreement.