United States (change)
Shortcuts: Downloads Fedora Red Hat Network
Listed below are the regional telephone numbers and standard business hours for Red Hat Technical Support telephone support offerings.
Please note that all products are supported in English, some are also supported in the languages listed below. Therefore, in some cases non-English support is subject to limited hours on a per-product basis.
| Location | Standard Business Hours | Languages Offered | Phone Numbers |
|---|---|---|---|
| United States and Canada | 9 a.m. to 9 p.m. (EST) Mon-Fri | English |
888-GO-REDHAT (888-467-3342) Other: +1 919 301 3003 |
| Latin America (excl. Brazil - see below) | 10 a.m. to 7 p.m. (ART) Mon-Fri | Spanish |
Argentina: 0800-222-7294 Bolivia: 800-100-377 Chile: 800-56-2626 Colombia: 01800-700-1664 Ecuador: 1800-010-125 Mexico: 01800-123-1661 Panama: 00800-054-0402 Paraguay: 00980-0542-0024 Peru: 0800-52-410 Puerto Rico: 1866-677-2402 Uruguay: 000-4054-353 Venezuela: 0800-100-5602 Other: +54 11 4341 6298 |
| Brazil | 9 a.m. to 6 p.m. (BRT) Mon-Fri | Portuguese | 0800-602-5222 Other: +55 11 3529 6006 |
| Western Europe, Northern Europe and Africa | UK: 9 a.m. to 5 p.m. (GMT) Mon-Fri All other: 9 a.m. to 5 p.m. (CET) Mon-Fri |
English French German Italian Spanish |
International toll-free number from Denmark, France, Finland, Germany, Norway, Italy, South Africa, Spain, Sweden, UK: +800 GO REDHAT (00800 4673 3428)
Other countries, or when toll-free is not available: English Support: +44 1252 362 710
French Support: +44 1252 362 711
German Support: +44 1252 362 713
Italian Support: +44 1252 362 725
Spanish Support: +44 1252 362 728
|
| Eastern Europe | 9:30 a.m. to 6:30 p.m. (MSD) Mon-Fri | Russian |
Russia: 7 (495) 2323668 Other: 7 (495) 2323668 |
| Southern Eastern Europe | 9 a.m. to 5 p.m. (CET) Mon-Fri | English Serbian Croatian Bosnian Slovenian Macedonian Romanian Bulgarian Hungarian Polish Czech Slovakian Ukrainian Russian |
+ 381 13 800 199 |
| Middle East | 9 a.m. to 5 p.m. (local times) Sat-Thu | Arabic English French |
Saudi Arabia: 800 8445141 United Arab Emirates: 800 04415146 Jordan, Lebanon, Oman, Qatar, Bahrain, Kuwait, Iraq, Yemen, Egypt and Libya: +971 4425 7200 |
| South Africa | 9 a.m. to 5 p.m. (CET) Mon-Fri | English Spanish French German Italian |
South Africa: 0800 991 536 |
| India | 9 a.m. to 6 p.m. (IST) Mon-Fri | English | Phone number included in new customer welcome kit. |
| Greater China Area | 9 a.m. to 5 p.m. (Beijing time) Mon-Fri | Mandarin Cantonese |
China: 800 810-2100 Option 2 China Mobile: +86 10 6533-9396 Hong Kong: 800 901 222 Taiwan: 00801 861036 |
| Japan | 9 a.m. to 9 p.m. (JST) Mon-Fri | Japanese | 0120 266 668 |
| South Korea | 9 a.m. to 5 p.m. (KST) Mon-Fri | Korean | 080 081 0880 |
| All other Asia-Pacific | 9 a.m. to 5 p.m. (local times) Mon-Fri | English | Australia: 1800 888 297 Indonesia: 00190 361 365 Malaysia: 1 800 804 523 New Zealand: 0800 441 734 Philippines: 1 800 1611 6738 Singapore: 800 6161 771 Sri Lanka: 242 2044 or 011 2422044 Thailand: 001 800 611 1101 Other: +61 7 3514 8160 |