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Red Hat Technical Support - Telephone Numbers and Support Business Hours

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Listed below are the regional telephone numbers and standard business hours for Red Hat Technical Support telephone support offerings.

Please note that all products are supported in English, some are also supported in the languages listed below. Therefore, in some cases non-English support is subject to limited hours on a per-product basis.

Location Standard Business Hours Languages Offered Phone Numbers
United States and Canada 9 a.m. to 9 p.m. (EST) Mon-Fri English 888-GO-REDHAT
(888-467-3342)
Other: +1 919 301 3003
Latin America (excl. Brazil - see below) 10 a.m. to 7 p.m. (ART) Mon-Fri Spanish Argentina: 0800-222-7294
Bolivia: 800-100-377
Chile: 800-56-2626
Colombia: 01800-700-1664
Ecuador: 1800-010-125
Mexico: 01800-123-1661
Panama: 00800-054-0402
Paraguay: 00980-0542-0024
Peru: 0800-52-410
Puerto Rico: 1866-677-2402
Uruguay: 000-4054-353
Venezuela: 0800-100-5602
Other: +54 11 4341 6298
Brazil 9 a.m. to 6 p.m. (BRT) Mon-Fri Portuguese 0800-602-5222
Other: +55 11 3529 6006
Western Europe, Northern Europe and Africa UK: 9 a.m. to 5 p.m. (GMT) Mon-Fri
All other: 9 a.m. to 5 p.m. (CET) Mon-Fri
English
French
German
Italian
Spanish
International toll-free number from Denmark, France, Finland, Germany, Norway, Italy, South Africa, Spain, Sweden, UK: +800 GO REDHAT (00800 4673 3428)

Other countries, or when toll-free is not available:

English Support: +44 1252 362 710
French Support: +44 1252 362 711
German Support: +44 1252 362 713
Italian Support: +44 1252 362 725
Spanish Support: +44 1252 362 728
Eastern Europe 9:30 a.m. to 6:30 p.m. (MSD) Mon-Fri Russian Russia: 7 (495) 2323668
Other: 7 (495) 2323668
Southern Eastern Europe 9 a.m. to 5 p.m. (CET) Mon-Fri English
Serbian
Croatian
Bosnian
Slovenian
Macedonian
Romanian
Bulgarian
Hungarian
Polish
Czech
Slovakian
Ukrainian
Russian
+ 381 13 800 199
Middle East 9 a.m. to 5 p.m. (local times) Sat-Thu Arabic
English
French
Saudi Arabia: 800 8445141
United Arab Emirates: 800 04415146
Jordan, Lebanon, Oman,
Qatar, Bahrain, Kuwait,
Iraq, Yemen, Egypt and
Libya: +971 4425 7200
South Africa 9 a.m. to 5 p.m. (CET) Mon-Fri English
Spanish
French
German
Italian
South Africa: 0800 991 536
India 9 a.m. to 6 p.m. (IST) Mon-Fri English Phone number included in new customer welcome kit.
Greater China Area 9 a.m. to 5 p.m. (Beijing time) Mon-Fri Mandarin
Cantonese
China: 800 810-2100 Option 2
China Mobile: +86 10 6533-9396
Hong Kong: 800 901 222
Taiwan: 00801 861036
Japan 9 a.m. to 9 p.m. (JST) Mon-Fri Japanese 0120 266 668
South Korea 9 a.m. to 5 p.m. (KST) Mon-Fri Korean 080 081 0880
All other Asia-Pacific 9 a.m. to 5 p.m. (local times) Mon-Fri English Australia: 1800 888 297
Indonesia: 00190 361 365
Malaysia: 1 800 804 523
New Zealand: 0800 441 734
Philippines: 1 800 1611 6738
Singapore: 800 6161 771
Sri Lanka: 242 2044 or 011 2422044
Thailand: 001 800 611 1101
Other: +61 7 3514 8160