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Products
JBoss Enterprise Middleware
Red Hat JBoss Fuse Developer Studio Portfolio Edition Web Framework Kit Application Platform Web Server Data Grid Portal Platform Red Hat JBoss A-MQ SOA Platform Business Rules Management System (BRMS) Data Services Platform Messaging JBoss Operations Network JBoss Community or JBoss enterprise -
Solutions
Migration Center
Migrate to Red Hat Enterprise Linux Migration Center Systems management Upgrading to Red Hat Enterprise Linux JBoss Enterprise Middleware IBM AIX to Red Hat Enterprise Linux HP-UX to Red Hat Enterprise Linux Solaris to Red Hat Enterprise Linux UNIX to Red Hat Enterprise Linux Start a conversation with Red Hat Migration services -
Training
Courses and training paths
Popular and new courses JBoss Middleware Administration curriculum Core System Administration curriculum JBoss Middleware Development curriculum Advanced System Administration curriculum Linux Development curriculum Cloud Computing and Virtualization curriculum Cloud Computing, Virtualization, and Storage curriculum
We are Red Hat Support
Ever wish you could see the people who help you on Red Hat® support calls? Meet our Global Support Services Red Hatters of the Week. This program highlights specific GSS associates to give our customers and partners insight into the people that make Red Hat Support tick.
Meet the experts behind Red Hat Support
We're excited to show off the people behind Red Hat's award-winning support, showcasing their knowledge and expertise on a more personal level. Learn what interests them, what they think about working at Red Hat, and useful support-related information.
| Learn more about these GSS Red Hatters of the Week and others by joining our social channels. |
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- Chris Negus
- Customer portal content author
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About Chris
Chris is a technical writer, but he has extensive experience as an instructor for Red Hat, where he taught IT professionals to become Red Hat Certified Engineers (RHCEs). His certifications include RHCE, Red Hat Certified Instructor (RHCI), Red Hat Certified Examiner (RHCX), Red Hat Certified Datacenter Specialist (RHCDS), Red Hat Enterprise Virtualization (RHCVA), Red Hat Clustering and Storage Management, and Red Hat Enterprise Deployment and Systems Management.
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Additional information: Watch the webinar that Chris Negus presented: Transitioning Windows Administrator's to Linux®.
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- Jack Waterworth
- Technical support engineer
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About Jack
Jack works on our storage team where he specializes in LVM configuration and troubleshooting, and works closely with our file-system and high-availability cluster teams. He works directly with Red Hat subscription holders to help troubleshoot and resolve any issues with
Red Hat Enterprise Linux.
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- Alex Dellapenta
- Technical support engineer
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About Alex
Alex is a senior member of our system management team, which handles technical support cases involving Red Hat Network Satellite, Red Hat Network Proxy, system registration, and other related products.
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Additional information: Watch Alex's webinar on the basic components of Red Hat Subscription Manager, including how to register a system, common hiccups, migrating from Red Hat Network Classic and more.
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- Calvin Locklear
- Technical support engineer
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About Calvin
Calvin is part of the system management and networking speciality-based routing team where he responds to voice mail messages from overnight and weekend calls to the global support phone line, ensures content adheres to the KCS standards, and stays current on system management and networking issues.
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Additional information: Calvin has certifications in A+, Network+, i-Net+, Microsoft Certified Systems Admin (MCSA), Cisco Certified Network Associate (CCNA), Red Hat Certified Technician (RHCT), and RHCE.
