Policies and Guidelines

Consulting Unit Redemption Tables

EFFECTIVE OCTOBER 1, 2023
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Consulting Units

Consulting Units. "Consulting Units" are credits that may be redeemed by you for Red Hat Consulting Services under Red Hat's terms, conditions and policy. Consulting Units may be redeemed in accordance with the applicable equivalent Unit Value in the Consulting Unit Redemption Table set forth below and as follows:

  • Contact a Red Hat sales representative or consulting representative to request Consulting Unit redemption.
  • Red Hat will submit an order form to you that will describe the scope of work to be performed and number of Consulting Units required.
  • You will return the signed order form to Red Hat.
  • Upon Red Hat's review and approval, Red Hat will return a copy of the signed order form to you.

Use of Consulting Units. Consulting Units: (a) are non-refundable, (b) are non-transferable, (c) may not be redeemed for cash or credit, (d) must be used as whole credits, (e) cannot be combined with any other discount, special offer or coupon and (f) can be redeemed only in the same geographic region and currency as purchased. United States Government end users (or resellers acting on behalf of the United States Government) may not purchase Consulting Units.

Redemption Tables

Available Tables:

(December 1, 2016), (March 1, 2018), (June 1, 2019), (April 1, 2023), (October 1, 2023)

North America

Consulting unit redemption schedule per hour by role and country in which delivery occurs

RoleUSCanada
Associate Consultant1.951.95
Consultant2.42.4
Senior Consultant3.053.05
Principal Consultant3.63.6
Architect3.53.5
Senior Architect3.83.8
Principal Architect4.154.15
Project Coordinator1.951.95
Project Manager2.62.6
Senior Project Manager2.92.9
Program Manager3.43.4
Managing Director6.06.0
Travel and ExpensesEach unit converted will be equivalent to its sales price. See Note Below*
*For Travel and Expenses, each unit converted will be equivalent to its sales price. Travel costs differ between geographic regions and locations within regions. At the time of redemption, enough units will be redeemed to cover estimated travel costs to the location where services will be delivered.
United States Government end users (or resellers acting on behalf of the United States Government) may not purchase Consulting Units.
 
 

Europe, Middle East, and Africa

Consulting unit redemption schedule per hour by role and country in which delivery occurs

RoleUKCHDA, France, Benelux, NordicsItaly, Ireland, Iberia, IGCMEA & EE - Tier1**MEA, EE, Turkey- Tier2Brno
Associate Consultant1.51.751.51.51.51.51.75
Consultant2.252.522.252.52.252.25
Senior Consultant2.52.752.252.52.752.52.5
Architect2.7532.52.752.752.752.75
Senior Architect33.252.753.2533.253
Principal Architect3.53.533.53.253.53.25
Project Coordinator1.51.751.51.51.751.51.75
Project Manager2.252.522.252.52.252.25
Senior Project Manager2.7532.52.752.7532.75
Engagement Lead33.252.753.2533.252.75
Program Manager33.252.753.252.53.253
Travel and ExpensesEach unit converted will be equivalent to its sales price. See Note Below*
*For Travel and Expenses, each unit converted will be equivalent to its sales price. Travel costs differ between geographic regions and locations within regions. At the time of redemption, enough units will be redeemed to cover estimated travel costs to the location where services will be delivered.
*MEA & EE Tier 1 countries are - UAE, Saudi Arabia, Oman, Kuwait, Qatar, Lebanon; Any other countries not mentioned are viewed as Tier 2 for pricing and consumption
 
 
 

APAC*

Consulting unit redemption schedule per hour by role and country in which delivery occurs

2.5

RoleJapan AustraliaNZ SGThailandIndonesiaMalaysiaChinaHong KongIndiaKoreaTaiwan Philippines
Associate Consultant1.61.51.51.71.81.91.911.61.5211.9
Consultant2.22.12.121.822.11.8222.11.51.9
Senior 
Consultant
2.752.32.32.52.32.52.52.42.52.12.41.72.4
Architect3.32.32.32.52.32.52.52.52.43.92.41.82.4
Senior 
Architect
3.52.72.62.92.72.83.13.43.24.32.72.42.9
Principal
Architect
42.72.62.92.733.53.43.34.73.22.42.9
Project
Coordinator
1.21.81.82.42.52.52.31.721.22.212.5
Project Manager32.22.22.42.52.52.32.22.71.92.41.82.5
Program Manager3.32.32.32.42.52.32.52.822.41.82.6 
Travel and ExpensesEach unit converted will be equivalent to its sales price. See Note Below*
*For Travel and Expenses, each unit converted will be equivalent to its sales price. Travel costs differ between geographic regions and locations within regions. At the time of redemption, enough units will be redeemed to cover estimated travel costs to the location where services will be delivered.
*Effective January 2024

LATAM

Consulting unit redemption schedule per hour by role and country in which delivery occurs

RoleBrazilMexicoArgentina, Uruguay, Paraguay & BoliviaColombiaChilePeru
Associate Consultant1.170.750.500.610.750.78
Consultant1.260.800.600.650.801.05
Senior Consultant1.471.080.750.771.101.53
Architect1.811.430.960.831.231.53
Senior Architect2.211.501.120.921.581.68
Principal Architect3.162.611.891.842.072.83
Project Coordinator1.211.200.950.950.750.95
Project Manager1.421.651.071.021.311.55
Program Manager1.431.200.950.951.151.44
*For Travel and Expenses, each unit converted will be equivalent to its sales price. Travel costs differ between geographic regions and locations within regions. At the time of redemption, enough units will be redeemed to cover estimated travel costs to the location where services will be delivered.