Golden Village today relies on Red Hat to support its entire ticketing system, which include box office, Internet and phone bookings, thereby supporting up an average of 133,000 paid admissions sold in a week. Golden Village made the decision to switch to open source solutions as early as in 2004, when it faced constant problems with its network infrastructure.
According to Mr. Roger Lim, IT Manager of Golden Village Multiplex Pte Ltd, "the previous infrastructure was not only unstable, but it faced performance issues. The system would hang quite frequently, resulting in irate consumers who were not able to purchase tickets online. We had to restart the servers every week just so to enhance performance and reduce such incidents. This was unacceptable, as such, we sought an open source alternative."
"Our ticketing system is supported by a central computerized system. Offering our patrons a stable and reliable service is an integral part of our business, and ever since the adoption of Red Hat’s solutions, we’ve met these goals. I am extremely pleased with the performance and technical advantages they can offer, and we’ve seen improved customer purchasing experience, both online and over the counter", added Mr. Lim.
"The adoption of our solutions by one of Singapore’s movie giants reiterates that Open Source has really reached critical mass. We are pleased to support Golden Village in providing consumers top class service and stability with Linux", said Mr Steve McWhirter, Vice President, Red Hat Asia Pacific.
The Red Hat Enterprise Linux ES 3.0 solution adopted by Golden Village was first introduced back in September 2003 – providing support for a wide range of architectures like Intel X86, Intel Itanium2, AMD AMD64 and IBM zSeries, POWER Series, and S/390. With improved scalability and forward capabilities, security features have also been improved, including support for file system ACLS. For more information on Red Hat Enterprise Linux, please visit: http://www.apac.redhat.com
About Red Hat, Inc.
Red Hat, the world's leading open source and Linux provider, is headquartered in Raleigh, NC with satellite offices spanning the globe. Red Hat is leading Linux and open source solutions into the mainstream by making high quality, low cost technology accessible. Red Hat provides operating system software along with middleware, applications and management solutions. Red Hat also offers support, training and consulting services to its customers worldwide and through top-tier partnerships. Red Hat's open source strategy offers customers a long term plan for building infrastructures that are based on and leverage open source technologies with focus on security and ease of management. Learn more: http://www.redhat.com
About Golden Village
Golden Village is Singapore’s leading cinema exhibitor with 8 multiplexes housing 58 screens: Yishun, Plaza Singapura, Great World City, Marina Square, Tampines Mall, Jurong Point, Bishan Junction 8, Yishun and Tiong Bahru Plaza. The company’s new flagship 15-screen multiplex at Harbourfront will open in October 2006. Boasting state-of-the-art design and presentation, wall-to-wall screens, a fully integrated multi-channel ticketing system, and innovative partnerships and facilities such as Citibank Gold Class, the StarHub Movie Zone, and Samsung's Platinum Lounge, Golden Village promises to give their patrons a comfortable and memorable experience and lives to its reputation as The Best Cinemas In The World.
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Red Hat is the world’s leading provider of open source software solutions, using a community-powered approach to reliable and high-performing cloud, Linux, middleware, storage and virtualization technologies. Red Hat also offers award-winning support, training, and consulting services. As the connective hub in a global network of enterprises, partners, and open source communities, Red Hat helps create relevant, innovative technologies that liberate resources for growth and prepare customers for the future of IT. Learn more at http://www.redhat.com.
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