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The Association of Support Professionals (ASP) has  announced the Red Hat Customer Portal as one of the winners of the Best Support Websites of 2023, making it the 13th year in a row that the site has received this recognition. Our Customer Portal delivers comprehensive product documentation, intelligent troubleshooting tools, security updates, technical support, as well as Red Hat expert and community-powered knowledge—helping customers plan, deploy, maintain and manage their Red Hat solutions. 

This year’s award entry highlighted the Customer Portal’s recently redesigned product pages, new search experience, and improvements on the Product Security Center landing page and individual common vulnerabilities and exposures (CVE) pages.

ASP is a global membership organization for customer support managers and professionals. ASP has held this competition for more than 20 years, and winners are scored in 22 different areas by a panel of judges with experience in web support design and implementation.


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Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies.


Red Hat helps customers integrate new and existing IT applications, develop cloud-native applications, standardize on our industry-leading operating system, and automate, secure, and manage complex environments. Award-winning support, training, and consulting services make Red Hat a trusted adviser to the Fortune 500. As a strategic partner to cloud providers, system integrators, application vendors, customers, and open source communities, Red Hat can help organizations prepare for the digital future.

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