Red Hat will provide one year of technical support for any Dell server running Red Hat Linux. Support will include unlimited access via telephone or the web for installation, basic and advanced configuration and systems administration as well as one year of software updates via priority ftp access.
Annual per server support
For customers with large numbers of servers Dell will also offer the opportunity to purchase a dedicated technical account owner.
" Dell and Red Hat recognise the importance of being able to offer One Source Alliance customers the highest quality Linux support. The Annual Per-Server support is our most flexible, scaleable programme for keeping systems supported and secure. The solution is designed to expand as an organisation grows and is ideal for companies across the spectrum from small businesses to large enterprises. It also provides customers with enterprise support at a fixed price per server," said Ian Cole, Professional Services Director Red Hat Europe.
- About Red Hat
Red Hat is the world’s leading provider of open source software solutions, using a community-powered approach to reliable and high-performing cloud, Linux, middleware, storage and virtualization technologies. Red Hat also offers award-winning support, training, and consulting services. As the connective hub in a global network of enterprises, partners, and open source communities, Red Hat helps create relevant, innovative technologies that liberate resources for growth and prepare customers for the future of IT. Learn more at http://www.redhat.com.
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