Before your organization can set IT automation goals, you need to get a clear picture of where your organization is in its automation adoption journey. Asking the right questions can help you gain a new perspective and identify areas of opportunity.
Consider the following:
What simple but repetitive processes can be automated first to deliver and demonstrate results?
Are there homegrown or other automation solutions in use currently that will be difficult to manage if a subject matter expert becomes unavailable or moves on?
Can automation be used to relieve over-burdened teams or unite disparate functions?
What tasks or processes are important for you to automate? Use these and other guiding questions to help set your automation goals. Download The automation architect’s handbook: A guide to leading your company’s end-to-end automation journey.