At the OpenShift Commons gathering in Amsterdam on March 23—the high-energy "Day Zero" event of KubeCon and CloudNativeCon Europe 2026—the stage was set for a deep dive into the intersection of cutting-edge technology and global safety. Francesco Giannoccaro, Head of High Performance Computing at the UK Health Security Agency (UKHSA), shared a compelling journey of how an executive agency of the UK Department of Health and Social Care is using open source and AI to protect the public.

Figure 1. Francesco Giannoccaro, Head of High Performance Computing at the UK Health Security Agency (UKHSA)

Figure 1. Francesco Giannoccaro, Head of High Performance Computing at the UK Health Security Agency (UKHSA) 

The mission: Guarding public health

The UKHSA provides essential health security services underpinned by world-class science and technology, while contributing to the UK’s life sciences sector. One critical example is their Pathogen Genomic Service, which helps hospitals rapidly identify aggressive pathogens through DNA sequencing. Additionally, the agency runs complex predictive models to understand outbreak dynamics and assess how changes in public behaviour may influence their spread and potential containment.

For the UKHSA, technology is not just an administrative tool; it is the engine of life-saving science.

The challenge: Complexity, portability, and opaque proprietary models

Before embracing a unified platform, the UKHSA faced several significant hurdles:

  • Complexity for scientists: Many of the agency's brilliant minds come from scientific backgrounds rather than software engineering. They needed an environment that offered enterprise capabilities without requiring a deep dive into complex infrastructure management.
  • The "Black Box" of AI models: Proprietary models can limit transparency and adaptability. Scientists needed the ability to evaluate and fine-tune models with domain-specific data to improve accuracy for specific scientific applications.
  • Data sensitivity: Data sensitivity is central in public health, and strict confidentiality and security requirements shape how new technologies are evaluated and adopted.
  • Infrastructure silos: During the Covid-19 pandemic, the UKHSA was formed by merging 3 separate agencies that used different technology ecosystems spanning on-premises and public cloud environments. This created a need to reduce complexity through greater standardization and a common platform layer across environments.

The solution: A protected, consistent AI foundation

To address these challenges, the UKHSA expanded its use of Red Hat OpenShift to support its evolving AI workloads. OpenShift acts as a comprehensive application platform that simplifies the entire software development lifecycle with a focus on developing a strong security posture.

Figure 2. Benefits of OpenShift and OpenShift AI

Figure 2. Benefits of OpenShift and OpenShift AI

Key components of their solution include:

  • Red Hat Advanced Cluster Manager for Kubernetes: Allows UKHSA to consistently manage, observe, and operate hybrid, multicloud, and edge clusters from a unified control plane. 
  • Red Hat Advanced Cluster Security for Kubernetes: Takes the worry out of OpenShift safety and compliance by automatically protecting applications from build, deploy, and runtime so the team can deploy with confidence.
  • Confidential computing with Azure Red Hat OpenShift: To protect data even while in use, the UKHSA is running a minimum viable product (MVP) using confidential clusters on Azure Red Hat OpenShift. This allows them to query encryption keys from their own data center, so they maintain control over sensitive data.
  • Research and inference: Through Red Hat OpenShift AI, which builds on OpenShift, UKHSA can streamline data pipelines and train domain-specific machine learning (ML) models to track and respond to health threats.
  • Data classification: Evaluate and deploy open weight LLM models on OpenShift AI to automate classification of public health events and extraction of free text data. 
  • Accelerated deployment: With OpenShift AI, UKHSA can automate resource management, allowing the agency to scale AI workflows to meet real-time health emergencies without being bogged down by complex infrastructure.
  • Open source AI models: Using OpenShift, scientists can evaluate, test, and fine-tune open source  and open-weight models for specific scientific domains, improving accuracy and transparency.

Results: Faster insights, greater trust

By complementing its high-performance computing capabilities with Kubernetes and OpenShift, UKHSA is creating a more accessible and flexible environment for scientists to prototype, test and develop machine learning and generative AI applications, accelerating innovation while maintaining robust security, governance and operational controls.

Scientists can use the platform to evaluate rapidly evolving AI models, assess their accuracy, and explore how AI-assisted approaches could support tasks that otherwise require substantial manual effort, such as extracting and classifying data from free-text surveys or analyzing social media feeds for potential health signals. The platform provides the flexibility to scale computing resources as needed, reflecting lessons learned from the rapid shifts in demand during the COVID-19 pandemic.

Ultimately, the UKHSA has proved that open science and open source technology can accelerate public health responses while maintaining the highest standards of data confidentiality.

See the innovation in action

리소스

적응형 엔터프라이즈: AI 준비성은 곧 위기 대응력

Red Hat의 COO 겸 CSO인 Michael Ferris가 쓴 이 e-Book은 오늘날 IT 리더들이 직면한 AI의 변화와 기술적 위기의 속도를 살펴봅니다.

저자 소개

Debbie Margulies is a principal product marketing manager for Red Hat OpenShift and has been at Red Hat since 2019 through the acquisition of StackRox.

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