Ansible Automation Platform is critical for modern IT operations, but even robust automation encounters issues. This session will equip you with essential strategies for proactively troubleshooting Ansible Automation Platform deployments. We'll cover common pitfalls, diagnostic tools, and best practices, enabling swift issue resolution, minimized downtime, and enhanced system reliability. Crucially, we'll also provide a concise overview of the key differences between AAP 2.4 and AAP 2.5, highlighting how these changes may impact troubleshooting approaches and ensuring attendees are prepared for evolving automation ecosystems. By mastering these skills and understanding version nuances, attendees will significantly improve customer satisfaction and trust in their automation initiatives.
In this webinar, we’ll explore essential tips and tricks for troubleshooting common issues with Ansible Automation Platform:
- Control Node (Control Plane): Best practices and troubleshooting strategies
- Execution Node (Execution Plane): Identifying and resolving common execution issues
- Private Automation Hub (PAH): Troubleshooting content synchronization and other issues
- Database Troubleshooting: Techniques for diagnosing and fixing database-related problems
- Lessons Learned: Key takeaways and real-world insights from past challenges
Live event date: Wednesday, September 10, 2025 | 12 p.m. ET
On-demand event: Available for one year afterward.
Jimmy Byrd
Technical Account Manager, Financial Services, Red Hat
Jimmy built a robust technical foundation during his five years (2017-2022) as a Red Hat Filesystem support expert, mastering the intricacies of enterprise technology. As an Ansible Technical Account Manager in Financial Services since 2022, he applies this deep technical prowess to proactively guide clients, helping them navigate and address complex automation challenges effectively.
Jason Stephens
Senior Platform Consultant, Financial Services, Red Hat
Experienced Senior Platform Consultant at Red Hat with over six years of success helping enterprise clients solve complex strategic technology and business challenges. Specializing in automation with Ansible, I bridge technical expertise and business acumen to deliver scalable, efficient, and impactful solutions. Known for driving customer success through cross-functional collaboration, tailored solutions, and a strong focus on delivering measurable outcomes and exceptional experiences.
