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Red Hat’s Customer Portal is home to over 400,000 pieces of content from documentation to solutions, articles and much more. Building on the momentum of our recently redesigned homepage, we saw an opportunity to help people find the information they’re looking for faster than ever.  Meet our newly redesigned search experience! 

New features for search

Here's a quick overview of some of the new search features we've introduced.

New layout for search results

A cleaner, modern layout that is easier to navigate and should help our users find information faster with fewer clicks.

Product version filter and functionality

Brand new left hand navigation feature that allows users to refine their documentation search by product version and to keep track of which versions are selected for each particular product.

People also searched for

When keywords come back from related searches, you can learn more about content that "People also searched for" that will be displayed in the search results

Popular with similar users

Authenticated users will see what content is popular with other users like them.

Before

Red Hat Customer Portal - old search design

After

Red Hat Customer Portal - new search design

Are we done? 

Not at all. We will be continually testing and improving our search experience to ensure you’re able to efficiently get to the content you need.  

Experience if for yourself

Take the new search experience for a drive! Check it out on the Red Hat Customer Portal.


Sobre o autor

Andrew Hammond started working at Red Hat in March 2022 with the Search Engineering team.  Hammond approaches every new opportunity with an open mind, open ears and an open imagination. His background is in project management, platform implementations and relationship management to deliver high-value customer experiences and business results.

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