Data to decisions: Scaling automation across government

Government agencies at every level are facing a daunting paradox: the demand for faster, more secure citizen services is rising, while budgets and resources remain under constant pressure. The key to breaking this cycle isn’t "working harder"—it’s about turning data into useful automation.

In this session, Holly Troy from the City and County of Denver joins Red Hat’s John Dvorak to pull back the curtain on how a major municipal government is scaling automation to achieve radical efficiency. Discover how Denver identifies high-value use cases to safeguard citizen services and lower operational costs—all while keeping human expertise at the center of the process.

What You’ll Learn:

• The Denver model: How the City and County of Denver uses data to prioritize automation for optimal mission impact.
• Efficiency without compromise: Strategies for lowering costs and accelerating workflows while maintaining (and improving) service quality.
• Security & governance: Effective practices for protecting sensitive constituent data in an automated environment.
• Human-centric automation: Ensuring "humans in the loop" to maintain oversight and accountability as you scale.

On-demand event: Available for one year afterward

SPEAKERS