Vodafone Idea Ltd.Cloud Infrastructure
Vodafone Idea, India's leading telecom service provider, has always been an early adopter of emerging technologies bringing world-class offerings to both its enterprise and retail customers. To continue being at the forefront of innovation, the organization adopted Red Hat OpenStack Platform, Red Hat Ceph Storage, Red Hat Enterprise Linux and Red Hat Ansible Automation Platform. With the largest distributed cloud deployment in the country, Vodafone Idea is transforming its distributed data centre network across 100 locations in India into a 'Universal Cloud,' where a shared software platform is capable of running multiple workloads e.g. Network, IT and third party applications across its distributed cloud locations. The provider is opening its network with standard API’s to facilitate third parties in accelerating cloud innovation, and reduce costs. The new network platform supports Vodafone Idea in optimising costs, accelerating consumption of cloud services and future proofing the network supporting enterprise digitization.
Our collaboration with Red Hat has helped us deploy Universal Cloud based on open standards and systems. Effective working with various ecosystem stakeholders and rapid development cycles has enabled us to design efficient pods for widely distributed deployments running throughput intensive workloads. We now plan to extend this Universal Cloud as a platform to third-party workloads.
Infosys Limited (Infosys)Digital Transformation, Modern Application Development
Infosys is an Indian multinational corporation that enables enterprises in more than 46 countries to navigate digital transformation. With more than three decades of experience in managing the systems and workings of global enterprises, the company’s internal IT services strive to embrace new technologies ahead of the curve to stay relevant. As part of this effort, Infosys wanted to enable a Platform-as-a-Service environment built on flexible open source technologies as part of its own digital transformation and cloud native development journey.
The company deployed Red Hat Cloud Suite, Red Hat Middleware, and Red Hat Ansible Automation to build next-generation digital capabilities like AI and Automation. This has helped the organization accelerate customer engagement across verticals by enhancing speed to market, consolidate the infrastructure across development centers, and reduce footprints in data centers by about 80%.
We have seen a surge in the number of clients across industries interested in open source led agile and digital solutions based on Red Hat offerings such as Red Hat OpenShift, Red Hat Middleware, and Red Hat Ansible Automation, among others. The ability to optimize utilization and auto scale when required has also made a significant impact on our infrastructure. Our collaboration with Red Hat for open source solutions cuts across diverse industries. We look forward to our continued work with Red Hat in delivering powerful industry solutions to our clients.
InterGlobe Aviation Ltd (Indigo Airline) IT Optimization, Agile Integration
InterGlobe Aviation Ltd, popularly known as Indigo, is India’s largest passenger airline. The airline uses various Commercial Off The Shelf (COTS) products specific to the airline industry, as well as for generic functions such as finance. Additionally, the company also has several self-developed applications for its specific requirements such as HR, crew training, catering menu, and more. Indigo implemented Red Hat Fuse and Red Hat Enterprise Linux to integrate these disparate applications and siloed data. Red Hat Consulting also collaborated with Indigo to help design the solution and provided hands-on expert support and training through the initial deployment. This resulted in improved business agility and speed to add new features, and reduced fuel costs.
Today, IT plays a huge role in the lives of both our customers and our employees. With Red Hat Fuse and Red Hat Enterprise Linux, we have been able to enable easier integration of data, thereby improving the overall customer experience. Customers now have to spend less time waiting at the airport and have access to real-time, accurate information resulting in better services and engagement.
POSCO ICTDigital Transformation
POSCO ICT is the IT and engineering services provider of POSCO, one of the world’s largest steel producers. To enable continued innovation and success for the next generation of POSCO’s business, POSCO ICT embarked on the Smart Factory project, with a goal of enabling the business to produce high-quality, high value-added products in a cost-effective manner. POSCO ICT deployed Red Hat Ansible Automation and Red Hat OpenShift Container Platform as the basis of its Smart Factory. Previously, a large amount of manpower and time were invested in implementing an infrastructure that enabled production-related big data analysis. However, by adopting Red Hat’s enterprise container and automation offerings, POSCO ICT established a foundation that could more quickly and easily implement analysis environments and expand them to various production sites. The resulting enhanced insights were quickly applied to analysis of POSCO’s production line, leading to marked improvements in the quality and efficiency of the production line.
POSCO ICT chose Red Hat as its technology partner not only for Red Hat Ansible Automation and Red Hat OpenShift but also for its consulting expertise. Red Hat Consulting helped POSCO ICT to identify the issues with regards to its system build and operations, and provided technical advice and support to solve them.
Working with Red Hat has enabled POSCO ICT to achieve multiple efficiencies including reductions in operating costs, efficiency gains and increased return on investment. POSCO ICT estimates that it will save 20% of its annual IT automation and management costs. In addition, implementing an organization-wide big data analytics enabled it to gain actionable insights that can help improve the quality of its products and in turn increase profitability.
Red Hat’s technical superiority and strong open source culture were key factors that contributed to our decision to work with them. The business value that we have received since working with Red Hat has been huge. For example, we have been able to achieve a 20% cost reduction in IT automation and management functions and faster project turnaround times. More importantly, we have seen the benefits that open source brings in spurring innovation and collaboration. Transforming culture is as important as the technology being used, and we are positive that cultivating an open source culture will have a positive influence in our digital transformation journey.
Shinhan BankDigital Transformation, Cloud Infrastructure
Shinhan Bank is one of the leading banks with the longest history in South Korea.. It has more than 900 domestic branches, and has been leading financial ICT industry technology changes through ATM, call center, PC banking and online banking. Shinhan Bank is expanding its overseas services to the rest of the globe through a network of more than 160 partners in 20 countries.
Shinhan Bank aims to continuously expand its services with local affiliates to expand its local services in the world. In order to expand its API-related services quickly and efficiently, the bank embarked on an initiative to build a large-scale, cloud-based front-end processing system. It also adopted DevOps processes to enable it to use open source and cloud-native service implementation technologies with strong security capabilities.
Shinhan Bank’s main driver for the project was to secure a microservice architecture and capacity to build container-based and cloud-native services as the existing services were built on a monolithic architecture. Shinhan Bank used Red Hat OpenShift to shorten the system development life cycle and gain standardized container technology and microservice development capabilities. OpenShift also provided Shinhan Bank with a microservice architecture that enabled it to use a global clustering OPC (one point copy) system to only run workloads that are relevant to each country’s needs, leading to accelerated services and lower operating costs. Additionally, the solution provides an on-ramp to hybrid cloud as part of its cloud strategy. This is key in providing the bank with the flexibility it requires to move workloads between environments - using between its private cloud for app development and testing, and the public cloud for production and services to its customers.
Shinhan Bank’s digital transformation was more than just a technology upgrade. Working with Red Hat Consulting also helped us to implement a DevOps organizational structure, and strengthen our open source technology capabilities. We are now able to bring greater convenience and benefits not just to our customers in Korea, but across all 20 markets we operate in.
Heritage BankDigital transformation, Modern Application Development
With origins tracing back to 1875, Heritage Bank is Australia’s largest customer-owned bank and is one of the longest running financial institutions in Australia. Founded in Toowoomba, Heritage Bank prides itself on its “People First” ethos, and is committed to improving an excellent customer experience.
Currently, Heritage Bank is in the midst of a digital transformation to better meet its goal of delivering great customer experiences every time. However, its monolithic 40-year-old core system resulted in siloed teams and limited the bank’s architectural vision. Its business model needed to change, and the bank believed it was necessary to take an outside-in approach when architecting, delivering and evolving a digital platform.
To address that, Heritage Bank engaged Red Hat Open Innovation Labs, and was able to apply three strategies - microservices, APIs and containers - to create highly configurable architecture, to help Heritage Bank respond more quickly to market demands. The immersive nature of the Red Hat Open Innovation Labs experience also resulted in the bank having empowered, multi-disciplinary teams to better support the business.
By powering the new operating model within its IT team with Red Hat solutions, Heritage Bank’s IT team can now support business initiatives more effectively. The solutions include Red Hat Enterprise Linux, Red Hat JBoss Enterprise Application Platform, Red Hat Fuse, Red Hat OpenShift Container Platform, Red Hat Ansible Automation, Red Hat 3scale API Management, and Red Hat Satellite. With improved developer productivity, architecture efficiency and operational cost model, the bank estimates it saved at least 20% of time per developer and reduced the cost of maintaining its platforms significantly. The bank’s newfound agility and speed are helping it to continue to break down complexity, legacy components and capability within its ageing core, and move towards adopting a new, digitally designed and API-enabled core banking system to continue to provide exceptional service to its customers.
Heritage Bank is renowned for its ‘People First’ approach and our commitment to providing great banking experiences and exceptional customer service. However, we needed to find a way to modernize our older systems and processes to continue to evolve with our customers’ needs. Red Hat Open Innovation Labs helped us in our agile journey by providing our teams the needed training for maximum efficiency and productivity. With newer systems and less siloed teams, we can now focus on innovation to meet changing market demands.
OptusDigital transformation, Modern Application Development
Optus serves content and telecommunications capabilities to more than 10 million Australian mobile subscribers and provides enterprise services to many of Australia’s small, medium and large businesses.
As part of its 2020 CX Vision, Optus is aiming to transform customer experience by delivering exceptional value and digital experiences for customers.
To drive customer experience improvements, Optus developed a Cloud Core Contact Centre (C4), a cloud-native platform that allows microservices to be quickly developed and deployed in a DevOps environment with strong security capabilities. C4 breaks down complex monolith systems into smaller services, with each performing a precise functionality. Since a single microservice can be used in various use cases to perform the same function, Optus’ agile teams can prevent repeated efforts, resulting in faster iteration of new customer care functionalities. Optus also managed to adopt DevOps practices with C4. Featuring CI/CD pipelines with embedded security compliance checks, C4 enables the telco to modify architectures and release software without impacting the stability of operations or compromising the security of customer sensitive information.
With all these capabilities, Optus can rapidly develop and integrate new service technology functions – such as voice notes and intelligent routing – across its voice and messaging channels to deliver better customer experience. For instance, the Red Hat OpenShift-backed C4 supports the real-time transcription of customer calls and automation of categorisation of the transcript (also known as voice notes). These moves aim to help Optus’ contact centre agents capture more information from customer calls and reduce the time needed to summarise those calls. C4 also enables Optus’ service operations team to personalise the routing experience for customers who call. By doing so, Optus can help customers more effectively with minimal customer input, which could result in an enhanced customer experience.
Optus has always been a challenger, committed to creating a better and more connected future for Australia. To accelerate our transformation and deliver a new wave of solutions that create game-changing experiences for our customers, we are increasingly relying on open source software solutions which are now at the forefront of technology.
Oversea-Chinese Banking Corporation Limited (OCBC Bank)Digital transformation, Modern Application Development
As part of its digital strategy, OCBC Bank modernized its technology architecture to enable it to deliver superior customer experience, deepen relationships and to grow its franchise. To realize this goal, OCBC deployed solutions, including wealth management applications, built on Red Hat OpenShift Container Platform. With this platform, OCBC Bank can deliver new digital capabilities with scale and agility across the Group’s business lines and subsidiaries in the region. The platform has enabled the Bank to increase reusability, lower overall cost of investment and increase development efficiency.
We have made very good progress in transforming our technology architecture to improve agility and speed in deploying new business capabilities. Core to our digital journey is a microservice-based architecture that leverages open platforms, such as the Red Hat OpenShift Container Platform. We are taking a holistic approach in extending such platforms across the region to achieve scalability and synergy. This is in line with the bank’s digital strategy, underpinned by building an open and scalable architecture, to offer greater customer value digitally.
Singtel is one of Asia’s leading communications technology groups with a vast network of offices throughout Asia Pacific, Europe and the U.S. Headquartered in Singapore, Singtel provides a diverse range of services including fixed, mobile, data, internet, TV, information and communication technology (ICT), and digital solutions.
The rise of active mobile consumers and digital businesses in Asia Pacific has driven demand for reliable and fast internet connectivity. To address this demand, Singtel deployed Red Hat Ansible Automation.
With Red Hat Ansible Automation, Singtel can use playbooks for configuration management and to automate time-consuming, repetitive tasks such as diagnostics and report generation. This not only helps ensure better stability and network uptime, but also frees up employees from routine work to focus on revenue-generating tasks.
Alliance Bank Malaysia Berhad (Alliance Bank)Digital Transformation, Agile Integration
As part of its digital transformation, Alliance Bank deployed the agile Red Hat OpenShift Container Platform to help expedite the roll-out of its Branch-in-Tablet initiative to cut the projected timeline from 18 months, to as little as 4 months for the first version of the bank account opening process working prototype. This solution enables the bank’s customers to open a banking account and activate their debit card, Internet, and mobile banking services in as little as 15 minutes. Today, all Alliance Bank branches nationwide are equipped with this efficient tablet solution.
Alliance Bank’s Branch-in-a-Tablet initiative will soon be extended to include other banking products and solutions. The meaningful collaboration with Red Hat helps Alliance Bank fulfil its brand promise to its customers: delivering fast, simple, and responsive solutions that are aligned to their needs.
Banking clients lead a busy lifestyle and are always on the move. We need to ensure that we continue to meet their needs at their pace, and deliver great customer experience using a platform that they are familiar with. This is why we have partnered with Red Hat: to build an open architecture that allows us to adopt an agile approach for software development. By doing so, we are able to build customer-centric products that are not yet available in the market, improve our service delivery, and improve our time-to-market roll-out. This has empowered us to scale and continue to build for the future, today.
Hong Leong Bank Berhad (HLB)Digital Transformation, IT Optimization
HLB is one of Malaysia’s leading financial services institutions providing regional services of wide ranging and innovative financial solutions to countries which include Singapore, Hong Kong, Cambodia, Vietnam and China. These services are delivered through traditional means and comprehensive digital channels – online and mobile banking, as well as a digital branch concept designed to provide complete customer satisfaction with a simple, efficient and seamless experience aided by technology.
With the rapidly-changing financial landscape, coupled with fast-paced technological changes, staying attuned to customers’ expectations and aspirations are key to HLB’s ongoing efforts to develop capabilities, banking products and services that are centred on clients’ needs.
To this end, HLB deployed Red Hat solutions to enhance its application development capabilities while increasing security capabilities and maintaining its existing IT investments and control of its assets. With Red Hat OpenShift Container Platform, and its ability to enable an automated container management process that supports provisioning, deployment, and scaling of containers across multiple hosts/nodes, as well as automatic health checks to enable high availability in expected workloads, the bank can take an innovative approach in developing new services and releasing them to the market at a faster rate.
Red Hat OpenShift also offers an open source architecture that enables applications to run across physical, virtual, public, private, or hybrid cloud infrastructure. This has enabled the bank to adopt an agile and human-centric design methodology that helped them to considerably enhance customer experience through continual improvements and adjustments to the UI/UX. The open source architecture also enabled it to integrate its offerings with WeChat Pay, enabling WeChat users to more easily make payments when visiting Malaysia. Collectively, based on its estimates, the new capabilities helped HLB reduce in-house app development and go-to-market time by 40 to 60%, depending on complexity, and lower the cost to market by 40 to 60%.
HLB’s journey to digitize began not with the technology, but a cultural shift driven by digital-first values and guiding principles. By deploying Red Hat’s solutions which are open yet enterprise-grade, we have managed to attain rapid development capabilities and maintain the journey of ‘fail fast, fail cheaply, quick to market, and build your own’. This in turn helped to lower our capital expenditure by at least 40% over traditional bought and deployed solutions, and enabled us to deliver more custom tailored digital services to our internal and external stakeholders – which are either developed in-house or through collaboration with third-parties and can help improve our customers’ lives – at a sustainable cost.
PT Bank Central Asia (Tbk)Agile integration
According to a recent report, 71% of working age individuals from the middle to lower income bracket in Indonesia have no access to credit last year.
To help boost financial inclusion in the country, PT Bank Central Asia (BCA) sought to become more agile, developing and deploying services in a more responsive manner. This motivated them to move away from its legacy enterprise application integration platform into one that offered API-based integration and enable greater agility.
By deploying Red Hat OpenShift Container Platform and Red Hat 3Scale API Management with the help of Red Hat Consulting, BCA gained a modern architecture based on APIs to integrate its internal systems and applications faster and in a scalable manner. Since the architecture has also been verified to adhere to BCA’s standard IT security policy and governance, it enabled the company’s IT application teams to develop and deploy applications more securely and efficiently. These capabilities helped accelerate time to market of new initiatives and features of existing products, which ultimately empowers the bank to cater its services to the financial needs of both its existing customers as well as the unbanked.
BCA is continuously modernizing its IT architecture to be able to provide solutions to customer needs efficiently and quickly. For this reason, BCA utilizes solutions from Red Hat to gain the ability to develop applications in a way that is flexible, efficient, and fast. This helps us to satisfy our customers with better solutions. We believe that Red Hat's expertise and open source solutions will be key in helping us to grow our business in the future.
PT Telekomunikasi SelularDigital transformation
Telkomsel, the largest cellular operator in Indonesia, serves around 168 million customers today and brings telecommunications service access across the country. Being the first to commercially launch 4G LTE mobile services in Indonesia, the company prides itself on consistent innovation to expand its digital business, including digital lifestyle, mobile financial services, digital advertising, Big Data, and Internet of Things (IoT).
Established in 1995, Telkomsel’s legacy systems hindered it from moving faster to accommodate business and customer needs as its business grew. To counter this and increased competition, Telkomsel set out a strategic business direction in 2017 to undergo digital transformation and stay ahead of the curve.
To address the challenge of monolithic and siloed systems, duplicate functions and a complex integration process which required heavy investments of resources just to keep the lights on, the telco embarked on a Digital Core platform and migrated to cloud-native applications using containers and microservices with Red Hat OpenShift, the industry’s most comprehensive enterprise Kubernetes platform, to eliminate duplicate services and accelerate speed to market. API-based services also simplified the integration with third-party partners and enabled it to pilot three new products in its Digital Core project: a browse and purchase product, customer information service and a mobile wallet service.
Since working with Red Hat, Telkomsel has been able to improve its agility, thereby achieving a three-fold improvement in its time to market for delivering new products. Automating its processes has also freed up resources to innovate and improve its customer service levels.
Intense industry competition back in 2017 put us in a pivotal moment to look into transforming our business and implementing a strategic digital transformation plan to stay in the frontline of innovation. This has not only helped us achieve and maintain the highest standard in telecommunications service, but also opened up new growth opportunities. Red Hat OpenShift was instrumental to the success of the Digital Core project, which has transformed our IT operations fundamentally, more importantly, it has brought positive business impact from improving customer experience to drive innovation and business growth.
Australia and New Zealand Banking Group LimitedModern Application Development, Digital Transformation
ANZ Bank (ANZ) is one of the five largest listed companies in Australia by market capitalization and a leading bank in New Zealand, serving both consumers and businesses in the region. In 2017, ANZ needed to increase the speed of its software release cycle after the work in their API platform had grown significantly during the previous year. To enable a continuous integration and continuous delivery process, ANZ migrated to a solution based on Red Hat OpenShift Container Platform, Red Hat Enterprise Linux, Red Hat Gluster Storage, Red Hat Ansible Tower, and Red Hat Satellite.
The project began in phases in 2017, with migration of more than 25 services into containers within nine months. Using Red Hat OpenShift Container Platform, ANZ reports it reduced deployment time from hours to minutes, allowed development teams to deploy their own code into production, automated configuration, and enabled zero downtime deployments. The team also engaged Red Hat Consulting to help upskill the team and migrate the solution.
Since its initial rollout, ANZ added a Blue-Green deployment capability - a methodology that creates two identical production environments which enable upgrades to be made in the parallel environment and facilitate rollbacks to the old environment should a problem surface - in a matter of weeks. This created a continuous integration (CI) service that superseded its old CI processes.
ANZ is building a more adaptable bank to better meet the changing needs of our customers. Support from our vendors, such as Red Hat, are enabling this transformation
New Zealand Customs ServiceEnterprise Integration, Digital Transformation
The NZ Customs protects and promotes New Zealand at the border.
As part of this role, NZ Customs installed eGates (formerly SmartGates) - an automated self-service passport check system that provides faster border clearance. Between 20,000 and 25,000 passengers use the eGates daily, with international visitor arrivals forecasted to increase by 4.8 percent per annum over the next five years. To enable smoother processing at the borders and to avoid increasing staff workload, NZ Customs embarked on an eGate upgrade project.
With the help of SECTION6, an open source enterprise solutions consultancy and a Red Hat partner, NZ Customs Service developed a solution architecture based on Red Hat Enterprise Linux,Red Hat JBoss Enterprise Application Platform (JBoss EAP), Red Hat Fuse and Red Hat AMQ. With this new Red Hat-based platform, NZ Customs Service can more rapidly deliver modern applications and services, helping to modernise its entire portfolio of applications. Using open source technologies also became a catalyst for innovation at NZ Customs, helping to increase productivity and provide better service quality.
The upgraded eGate solution improved processing for both frontline staff and travelers. Based on its internal calculations, NZ Customs was able to increase the number of passengers processed by the modernized eGates, reduce manual processing, and reduce the average time required to process each passenger through the eGates.
New Zealand Customs is delighted to receive this award. Our upgraded eGate border processing solution has enabled faster and more reliable processing of passengers at the border which has improved their traveling experience and has allowed us to better cope with an increasing traveler population. The success of the project has clearly demonstrated the value that can be realized in a public service setting by working in an agile, collaborative way. As a result, agile and DevOps practices are being adopted to help accelerate other important pieces of work at New Zealand Customs. The confidence and trust that we have received from our key technology and business stakeholders would not have been possible without the support of SECTION6 and Red Hat.
Bharti Airtel LimitedDigital Transformation
With more and more applications moving to cloud footprints,Bharti Airtel wanted network infrastructure based on, on-premises private cloud to run Telco Operation tools.
Bharti Airtel implemented Red Hat Cloud Suite at its global Network Operations Centre (NOC) at Manesar. The NOC includes a 3600-square-foot video wall that presents them in a unified video view to make monitoring and analysis of Bharti Airtel’s operations simpler and more efficient. The cloud platform, built using Red Hat OpenShift on Red Hat OpenStack Platform, will allow networks to scale– out, make it easier to adopt new workloads like IoT, 5G and AI and provide a more seamless way to manage applications across hybrid and multi-cloud environments. With this cloud platform powered by Red Hat, Airtel aims to create a self-healing operations network that will enable network traffic to re-route in the event of downtime. The platform currently hosts hybrid applications such as Unified Fault, Performance, Trouble Service Ticket and Asset Management with a roadmap to host more applications in the future.
Direktorat Sistem Informasi dan Teknologi Perbendaharaan, Ditjen Perbendaharaan, Kementerian KeuanganModern Application Development, Digital Transformation
The Directorate General of Treasury (DG of Treasury) is a government entity in Indonesia responsible for formulating and implementing the state’s treasury policies and technical standardizations. One of its applications, SAKTI (Financial Application System Level Institutions), is used for financial management and reporting purposes by the government, its ministries and military, and sees more than 7,100 total users. By 2020, DG of Treasury projects as many as 384,000 users - more than 54 times its current user base.
To better support this anticipated growth, the DG of Treasury migrated from JBoss AS 7.1, the upstream, community-based Java EE 6-compliant application server project to Red Hat JBoss Enterprise Application Platform (JBoss EAP) for its enterprise support and SLA. The DG of Treasury also deployed Red Hat OpenShift Container Platform to help support the many instances of its application and Red Hat Satellite to help manage patching for its operating system. Today, the team is able to deploy and scale out quickly through the use of Linux containers, bringing about time saving, increased efficiency and faster time to serve its stakeholders.
SAKTI is the first application that we have deployed on a container platform and many other divisions in the organization are eager to see the results of such a deployment. With the high expected growth in the use of the application, we are equally eager to see a successful first use. We are glad to have Red Hat as a partner on this journey and look forward to bringing more benefits to our stakeholders.
PT. Bank Rakyat Indonesia (Persero), Tbk.Cloud Infrastructure, Digital Transformation
Bank BRI is Indonesia’s oldest commercial bank and the largest by assets, loans and deposits. It focuses on Indonesian micro, small and medium enterprises, which Bank BRI believes represent the backbone of the Indonesian economy. Its vision is to become the most valuable bank in South East Asia and home to the best talent.
As an established bank, Bank BRI faced the challenge of carrying many legacy infrastructure that it found to be not suited for rapid changes required in the current competitive environment. To enhance its digital capabilities, Bank BRI looked to Red Hat for help in developing a hybrid cloud platform business agility it requires. Using Red Hat Cloud Suite and support from Red Hat Consulting, Bank BRI is able to rapidly build and deploy applications with better time to market.
With Red Hat Cloud Suite, Bank BRI gained agile and distinctive advantages for our internal and external services. We observed effectiveness and efficiency that we have never seen before. We also believe that with Red Hat Cloud Suite, we can tackle competition and be the leader in the digital banking competition.
Energy Market Company Pte LtdModern Application Development
EMC was established in 2001 to operate the wholesale market of the National Electricity Market of Singapore (NEMS), Asia’s first liberalized electricity market. As the exchange for wholesale electricity trading, EMC provides a transparent and competitive trading platform through calculating prices, scheduling generation, clearing and settling market transactions, as well as supporting governance of the market.
EMC was due for a server hardware and applications refresh for its core settlement and Market Rules engine system. However, the proprietary stack it was built on was aging and restricting innovation efforts to support upgraded NEMS applications as stipulated by market regulations. To address this need, EMC migrated to Red Hat Enterprise Linux, Red Hat JBoss Enterprise Application Platform (JBoss EAP) and Red Hat Process Automation Manager, a tool for building business automation services and process-centric applications, to better position the team for innovation in line with future technologies. The move helped to reduce the total cost of ownership and improved time to market with increased scalability, flexibility, and efficiency in provisioning and deployment to multiple environments. The company also adopted Red Hat Ansible Tower to facilitate continuous integration and continuous delivery through IT automation.
The NEMS is an integral part of Singapore’s overall energy policy framework. Our operations are IT-intensive due to the sophisticated market model, the quantity of data, multiple communication links and the requirement to operate the market on a 24-hour basis every day. It is important that we keep up with continued innovation and we are glad to have Red Hat accompany us on this journey. We thank Red Hat for this recognition.
Singapore AirlinesModern Application Development, Digital Transformation
SIA is the flag carrier airline of Singapore and a global company dedicated to providing quality travel experiences for its customers, ranking as the world’s best airline in 2018 by SKYTRAX. In order to help keep the airline at the top of its passengers’ service experience, the IT department looked to improve its agility and better meet business requests.
SIA decided to transform the core architecture and delivery framework of its online flight reservation, redemption, check-in and loyalty program capabilities, enabling greater delivery speed and agility through modernization of its traditional monolithic design to one using microservice architecture delivered with an agile framework. Key technologies used include Red Hat OpenShift Container Platform, JBoss EAP, and Red Hat Data Grid deployed across its hybrid environment spanning on-premise datacentre and public cloud. Both the application and infrastructure teams were also upskilled through training courses and workshops, laying a foundation for the necessary competency to operate this new platform.
Through this technology transformation, the development team was able to better address business needs through more frequent releases. SIA reports that new features also have faster time-to-market by automating the continuous integration and continuous delivery processes, and speeding monthly deployments to a daily affair. Customer experience has also improved as a result of the platform’s auto-scaling and auto-healing capabilities.
Ascend MoneyModern Application Development, Digital Transformation
Ascend Money is a Bangkok-based fintech company with reach across Southeast Asia that aims to improve the lives of the underbanked population and accelerate electronic payments in the region through its TrueMoney electronic payment system.
However, each of Ascend’s offices, which span six countries - Cambodia, Indonesia, Myanmar, Thailand, the Philippines and Vietnam - had its own way of deploying applications, making it impossible for them to deliver and reuse common services.
With Red Hat Enterprise Linux, Red Hat OpenShift Container Platform and Red Hat Satellite, more than 400 of Ascend’s application developers across six countries can access a common platform and deliver application services faster and more efficiently, helping the company to better serve its 20 million users.
Kasikorn Business-Technology GroupDigital Transformation
KBTG is the tech venture of Kasikorn Bank (KBank), one of Thailand’s largest banks, that works to connect fintech firms and tech startups. KBTG developed KPlus, Thailand’s most popular banking app with 15 million users. To boost its competitive advantage, KBank sought to make KPlus even more user-friendly, feature-rich and used by more people.
KBTG worked with Red Hat to deploy Red Hat Enterprise Linux, Red Hat JBoss Enterprise Application Platform (JBoss EAP), Red Hat AMQ, and Red Hat OpenShift Container Platform, giving it a flexible and agile foundation to bring artificial intelligence capabilities to KPlus, enabling customers to choose products and services that match their lifestyles. In addition, with an open standards-based technology structure, KBank can more easily connect with its partners’ platforms, enabling it to introduce more services to customers. By delivering enhanced features such as these, KBank hopes to expand its customer base by 2 million accounts a year for a total of 20 million accounts by 2021.
Fukuoka Financial Group, Inc.Digital Transformation
The Fukuoka Financial Group is a financial group with a history of about 140 years with approximately 5.7 million individual customers, approximately 220 thousand corporate customers. Fukuoka Financial Group participated in Red Hat Open Innovation Labs with the goal to improve corporate competitiveness, increase digital transformation, learn and practically implement the agile development methodology with DevOps, and implement in-house system development. They also adopted Red Hat OpenShift Container Platform as an application development and execution environment and deploy it on the public cloud.
The company established a Digital Strategy Department to lead its digital transformation efforts. The company aims to establish a system in which new products and services can be more quickly launched into the market by changing its working practices and corporate culture, and building faster development system using the new development methodology.
It is doing so by moving the system development and operations, which have up until now been outsourced, back into the company and using talent that will be capable of carrying out the agile development following the residency.
It is our great pleasure that we could win Red Hat Innovation Awards APAC 2018. In recent years, we have seen a need for reforms based on changes in the business environment. With our conventional waterfall-type development, centered on outsourcing, we have not been able to catch up with the competition. In order to provide new services to customers more quickly and effectively, it is essential to us to introduce agile development into the company. We believe it will help lead to our growth. It is important to learn new methods and practical skills, which can enable digital transformation and innovation, and establish culture to promote them. We feel that our employees will gain crucial new skills thanks to the participation in Red Hat Open Innovation Labs. We look forward to continued support from Red Hat as move through our digital transformation.
NTT Comware CorporationCloud Infrastructure
NTT COMWARE used Red Hat OpenStack Platform as the cloud infrastructure for its SmartCloud DevaaS 2.0, a PaaS development environment service, which provides on-demand access of features for the DevOps development based on development needs, such as development client, CI/CD server and test server.
NTT reports that SmartCloud DevaaS 2.0 has been introduced into approximately 3,000 VMs inside and outside the company. Within NTT, the company reports that the automation created a reduction in operation costs by 30 percent. In addition, the introduction has lead to improvement in agility. With the self-service function, it became possible to provide a development environment the same day, a process which used to take five days to provide. As the prompt procurement of development environments became possible, NTT reports its internal users have seen reductions in development period by 50 percent.
It is our great pleasure that we could win Red Hat Innovation Awards APAC 2018. By using Red Hat OpenStack Platform to help develop SmartCloud DevaaS 2.0, we were able to facilitate business innovation for our group companies and our customers. More than a year has passed since the service was launched and since then we have helped provide customers with more stable development environments that are helping them see lower operating costs through automation, increased agility through self-service options, and reduced man hours due to shorter development periods.
AmBank GroupDigital Transformation
AmBank Group is one of Malaysia’s premier financial solutions groups with 43 years of experience in supporting Malaysians. Currently, the Group is accelerating the next phase of its digital capabilities with a group-wide digital roadmap that focuses on integrating its services into the daily lives of its customers in an innovative and practical manner. As part of its digital journey, it aimed to provide better mobile banking and cash management in a manner that is easy, simple and fast for its valued customers across all touch points.
To help achieve this goal, AmBank Group deployed Red Hat Enterprise Linux, Red Hat OpenShift Container Platform, Red Hat Virtualization, and Red Hat Gluster Storage with the help of Red Hat Consulting. This allowed AmBank to build up its digital capability with a more agile and scalable application delivery. The effort also enabled the development of new applications and services which expanded its market reach to create new revenue streams.
It is an honour to be recognised through this prestigious award, as it is a testament to the AmBank Group’s commitment in delivering quality results and services to our customers. As part of AmBank’s digital transformation journey, we are continuously designing and implementing numerous new solutions with our customers in mind – to make their banking experience with us much more convenient, value-added and seamless.
Malaysian Administrative Modernisation and Management Planning Unit (MAMPU)Modern Application Development
MAMPU is a central agency of Malaysia’s Public Service Administration, responsible for modernization and transformation of the public sector. As part of its role, MAMPU provides ICT infrastructure and a standardized system for the public service sector and its agencies. In alignment with the country’s digital transformation initiative and to better serve government agencies and enhance its public services, MAMPU deployed Red Hat Cloud Suite, resulting in improved accessibility in system development and increased cost savings in infrastructure and licensing requirements.
As part of Malaysia’s advancement towards becoming a smart city, MAMPU’s role as the central agency for the public sector is to configure an ICT platform that meets the requirements of the other government agencies. Open source has helped us enable more agile processes and further develop the capabilities of the Public Sector Office while ensuring effective use of our resources. We plan to increase the use and implementation of open source software across the agencies in the public sector and we thank Red Hat for this recognition.
China Citic Bank Credit Card CenterEnterprise Integration, Modern Application Development
As a leading credit card service provider in China, CITIC Bank Credit Card Center is in the process of transforming its distributed architecture through the development of an end-to-end delivery and governance system. With the new system, the team aims to facilitate agile delivery, enable microservices management and intelligent operation and maintenance for faster business innovation, and facilitate IT quality control and IT risk management.
Key to its distributed architecture transformation is in continuous integration and continuous deployment (CI/CD). For this reason, CITIC Bank Credit Card center adopted DevOps process integrating development, operation, and maintenance processes, together with a CI/CD platform and other tools to form an end-to-end agile delivery model. CITIC Bank Credit Card Center deployed Red Hat’s open source technologies to create a container cloud platform based on microservice governance system to achieve more rapid application deployment, with CITIC Bank Credit Card Center reporting improving the application delivery efficiency by more than 50 percent. With its accelerated ability to support gated launches and to scale on-demand, the container cloud platform can meet CITIC Bank Credit Card’s requirements for business innovation and peak demands, laying the foundation for its next-generation credit card information systems.
Huatai Life Insurance Co.,Ltd.Cloud Infrastructure, Modern Application Development
Huatai Life Insurance Co., Ltd. (“Huatai Life”) is a Chinese life insurance company. Based on its digital strategy, Huatai Life began building an open source-based and autonomous private container cloud platform.
After an extensive evaluation process, Huatai Life chose Red Hat as its technology partner to design and deploy a new architecture based on Red Hat OpenShift Platform. This allowed the team to enhance system performance and development efficiency while reducing total cost of ownership. Huatai Life also consolidated the infrastructure platform to support its transformation and to support service innovation as part of its digital strategy. With the updated environment and a DevOps approach to IT, Huatai Life is able to more rapidly develop new insurance applications in line with business priorities and market demands.
Huatai Life pays much attention to the implementation of IT technologies in order to provide a powerful support platform for the business. With Red Hat OpenShift Container Platform and Red Hat Ceph Storage, Huatai Life built an autonomous private container platform, which laid a solid foundation for our digital strategy. Thanks to Red Hat for its recognition and support for Huatai Life.
China Merchants BankIT Optimization, Digital Transformation
China Merchants Bank Co., Ltd. (China Merchants Bank, CMB) was established in Shekou, Shenzhen in 1987. It is China's first joint-stock commercial bank wholly owned by corporate legal entities. With customer expectations for digital banking solutions and the emergence of new competitors, China Merchants Bank saw the need to accelerate its transformation with a more flexible platform.
To modernize its previously centralized structure and gradually move towards an open and flexible distributed architecture, CMB deployed Red Hat Enterprise Linux, Red Hat JBoss Enterprise Application Platform and Red Hat Ansible Tower to establish a standardized, process-oriented and automated platform. CMB also worked with Red Hat Training to certify and equip its system administrators with the skills it needed to deliver the platform. The new Red Hat-based platform enabled CMB to deliver personalized and mobile services to its active users.
We regard financial science and technology reforms as one of our top priorities for the next three to five years. With Red Hat solutions, we were not only able to achieve greater technology and business agility and focus on building mobile Internet and managing data workloads. Thanks to Red Hat for contributing in our digital journey.
Shanghai International Automobile City Group Co., Ltd.Cloud Infrastructure
Shanghai International Automobile City (Shanghai International Automobile City Group CO., LTD.), established in 2001, focused on accelerating the development of new energy vehicles, promoting their use and improving its business model. With increasing innovations in autonomous driving, Shanghai International Automobile City aims to promote further collaboration within the automobile industry and to create a world-class automobile innovation center.
In order to provide auto manufacturers with an application platform for test scenarios such as smart car, connected vehicle and closed test demonstrations, and to support the resulting volume of data, Shanghai International Automobile City built a unified, open and standard hybrid cloud platform with Red Hat Enterprise Linux, Red Hat Ceph Storage, Red Hat OpenStack Platform and Red Hat CloudForms. This open source-based, highly scalable private cloud platform enabled test data to be shared more efficiently among auto industry vendors, providing a higher-quality and more stable platform for multi-vendor collaboration.
Our cloud platform project enables us to address information silos among branches and across our business, and for implementing technical R&D and data analysis of smart connected vehicles, thus building a data analytics platform which incorporates and manages multiple data centers in a unified way. With Red Hat, we have built a unified, open and standard hybrid cloud platform to support autonomous driving data collection in China and provide a standard data exchange platform for other intelligent driving technologies.
Doosan Information & CommunicationsDigital Transformation
Doosan Information & Communications provides IT services for Doosan affiliates worldwide, including IT consulting and system integration, application system services, and IT infrastructure services. Doosan Information & Communications adopted Red Hat Ansible Tower to strengthen the management of its private IaaS platform which is used as the foundation of its hybrid cloud environment. Through the use of Red Hat Ansible Automation, Doosan Information & Communications simplified and automated its IT service management, leading to enhanced productivity.
We are pleased to receive the Red Hat Innovation Awards APAC. Red Hat Ansible Tower has enabled us to implement new features to our system more quickly and to realize the potential of open source and its communities. With the adoption of Red Hat solution, we have enhanced the quality of our IT services and established a strong foundation for our cloud transition.
Korea Electric Power CorporationDigital Transformation
Korea Electric Power Corporation is an electric utility responsible for electricity generation, transmission and distribution, including overseas research, development, and sales. The electric power industry is transforming as digital technologies and renewable energy conversion take hold. To drive its digital transformation, the Korea Electric Power Corporation migrated its UNIX-based system infrastructure to Red Hat Enterprise Linux and deployed an IT infrastructure for its research work based on Red Hat technologies.
It means a lot to us to receive the recognition from the Red Hat Innovation Awards APAC for our IT infrastructure deployment. With the various advantages of open source software and Red Hat technologies, we were able to enhance the system flexibility, spend expense more efficiently and run a stable service. With our ICT-based energy service, KEPCO plans to continue its research in sustainable energy conversion and digital transformation through more efficient data processing and analytics using our platform.
Cathay United BankEnterprise Integration, Digital Transformation
CUB is one of the largest commercial banks in Taiwan, with market leadership in securities service delivery, core banking, credit card and wealth management solutions. Through continuous innovation, quality customer service, in-depth understanding in asset management and a vast network of online service touchpoints, it has received several awards for outstanding performance in the consumer finance industry.
As fintech becomes more prevalent, CUB embarked on a digital transformation plan to help keep abreast of foreseeable disruption in the financial industry. Following its rigorous evaluation process, CUB adopted Red Hat OpenShift Container Platform and Red Hat Fuse to implement a Platform-as-a-Service (PaaS) for its banking services, together with Red Hat Satellite and Red Hat JBoss Enterprise Application Platform (JBoss EAP). With its new platform, CUB finds that it now has capabilities that enable it to compete with fintech providers, including improved time to market for its digital services. The platform has also reduced the total cost of ownership and improved the team’s flexibility in resource management.
Looking back at how far we have come today, it would not have been achievable with our previous monolith architecture. Red Hat has been very proactive in working with us to create a solution that fits our needs and helps us future-proof our system from evolving business demands and industry competition. Cathay United Bank will continue to innovate and provide better service to our customers, together with Red Hat to help guide us on this journey.
Taiwan Futures ExchangeIT Optimization, Digital Transformation
TAIFEX has been committed to the development of Taiwan's futures market since its establishment in 1997. Faced with changing market demands and increasing globalization, TAIFEX has embraced agile development and deployment processes to better address the evolving market. In order to enhance system efficiency, break free from vendor lock-in and improve its competitive edge, TAIFEX migrated from its legacy UNIX system to an open source platform based on Red Hat Enterprise Linux and Red Hat Satellite, successfully launching its new trading system in 2016.
The migration to its Red Hat-based platform enabled TAIFEX to launch new asset classes, cut latency by 75 percent, improve performance consistency, and launch after-hour trading sessions.
Working with Red Hat has exposed us to open source culture and kept us up-to-date on emerging technology and a new chapter in our system. The new system has given us the competitive advantage to help keep our trading platform at the leading edge and give the team global recognition. Thank you Red Hat for recognizing our efforts and achievements.
IAGCloud Infrastructure, The Open Source Way
IAG is the parent company of a general insurance group with controlled operations in Australia, New Zealand, Thailand, Vietnam and Indonesia. Due to its large scale, it was necessary to consolidate its infrastructure and the multiple silos it had grown into to create a single data organization and displace the costs it was incurring. IAG decided to move to the cloud with the help of Red Hat Consulting and use open source tools including Red Hat Enterprise Linux, Red Hat OpenStack Platform, Red Hat Virtualization, Red Hat Satellite, and Red Hat Ansible. The result was a platform that can develop and deliver better solutions to customers more efficiently, and can better maintain customer satisfaction. Through the project, IAG also started recognizing the value of open source, and now has a number of engineers contributing to various open source projects, with plans to open source some of its newly developed solutions.
Before the project, we were faced with different versions of information, making it impossible to make an informed business decision. Red Hat had been a trusted partner of IAG and was the natural choice for us when we set out to consolidate the system. Thanks to this project, we are now able to have greater visibility of what our customers are thinking and better serve their needs. This award speaks to the success of not just our business, but also of open source, and we look forward to creating a more beneficial community for all.
Qantas Airways LimitedEnterprise Integration
Founded in 1920, Qantas is Australia’s largest domestic and international airline. It is widely regarded as the world’s leading long distance airline and one of the strongest brands in Australia. Qantas is in the middle of a radical business transformation that is focused on putting the customer at the core of everything they do. It believes that gaining an intimate understanding of their customers, and targeting them individually with personalized, relevant omni-channel communication will help improve its competitive edge. To deliver on this mandate, Qantas adopted Red Hat JBoss Enterprise Application Platform and Red Hat 3scale API Management to integrate a variety of in-house and public systems, and adopt a more agile approach for the modern traveler and technology user.
The use of APIs have helped Qantas to deliver responsive, contextual products and services to customers across all stages of their journey with us. With a continually evolving capability to move from idea to service in the shortest space of time, together with unprecedented level of insight into the customer experience, Qantas is primed to respond to customer feedback through a more agile approach. Our systems are delivering additional business value thanks to the enterprise integration that Red Hat enables. It has been an honor to receive this Award and we look forward to furthering our business transformation journey with Red Hat.
DHFL Pramerica Life Insurance Company LtdDigital Transformation
DHFL Pramerica Life Insurance Company Ltd. (DPLI) is a leading insurance company in India with a wide network of more than 100 branches across the country. In line with the company’s vision to be a digital leader in the insurance sector, DPLI sought a technology partner to help them realise this while balancing their IT investments, provides them speed to innovate and bring new features to its customers.
Using Red Hat's technologies, Red Hat Mobile Application Platform and Red Hat JBoss BRMS, the turn-around time for DPLI has been reduced to 24 hours from 7 working days as servicing branches receive proposal on real time basis and data discrepancy has been reduced by around 25%.
When we embarked on our digital transformation journey, the idea was to work with a leading business partner and Red Hat presented us with a compelling mobile platform proposition. Without vendor lock-in and based on open standards, the platform helps our business respond to market changes with agility.
Digital is becoming embedded in every business. Digital strategies in the most mature organizations are included with an eye on transforming the business. By joining hands with Red Hat, our main aim was to bring in seamless mobility experience for our customers and transform the business real-time. The result is improved business agility, consistent and efficient decision execution, shorter development cycles, and faster time to market.
National Informatics CentreDigital Transformation
National Informatics Centre (NIC) has been instrumental in steering e-Government/e-Governance applications in government ministries/departments at the Centre, States, Districts and Blocks, facilitating improvement in government services, wider transparency, promoting decentralized planning and management, resulting in better efficiency and accountability to the people of India.
One such project is MyGov, it is a citizen engagement platform. The Hon’ble Prime Minister of India, Shri Narendra Modi, launched this initiative on July 26, 2014. It is a unique, first-of-its-kind participatory governance initiative involving the common citizen at large. Red Hat supported the architecture design, implementation services and performance tuning usng solutions such as Red Hat Enterprise Linux, Red Hat Satellite, and Red Hat Virtualization.
PT Astra Aviva LifeIT Optimization
Since its launch in November 2014, Astra Life’s business has been underpinned by a strong partnership collaboration, delivering a wide variety of product to customer segments across the nation. Astra Life believes that information technology (IT) is the backbone of its company and contributes as a major support for all company activities. With proper use, Astra Life can provide the best service to the customers while enabling efficiency, reliability, and accuracy in data processing and reporting. To better serve their customers, Astra Life used Red Hat JBoss Middleware solutions to build faster and more effective applications that allow multiple distribution channels for the sale of their policies, as well as enable access for customers and partners to their insurance information anytime, anywhere.
We believe that the concept of insurance protection is not only used when we feel an unexpected risk, like an umbrella used when rain comes, but a trampoline that helps people to jump higher without worrying about all the risks. Working with Red Hat is the same, and it has allowed us to reach higher, faster, better, and more cost effectively during our digital transformation journey. We are honoured to receive this recognition, which is testament to the work we have done.
PT Bank Tabungan Pensiunan Nasional TBKModern Application Development, Digital Transformation
BTPN is a well-recognized commercial bank in Indonesia, with a vision of changing the lives of millions of Indonesians. To help increase the people's access to banking services, BTPN created Jenius, a digital bank in Indonesia, with Red Hat OpenShift at the heart of its digital platform. This allowed BTPN to use a DevOps approach to develop and deliver applications more quickly.
Our key strategic initiative is to transform ourselves to become a customer centric bank powered by digital, putting our customers at the center of what we do. As part of this journey a complete overhaul of the IT process and infrastructure is underway. To achieve this, we needed to build a new fully automated and robust end to end development pipeline. After thorough consideration,
Red Hat OpenShift was the logical choice because of its capabilities, features and performance. We thank Red Hat for the award, as well as the commitment we have received from the team on this journey.
DBS Bank Limited Modern Application Development, Digital Transformation
DBS is a leading financial services group in Asia, with over 280 branches across 18 markets. Headquartered in Singapore, DBS has been immersed in the digital agenda with the belief that the banks of the future will look fundamentally different from the banks of today. From re-architecting its technology infrastructure to transforming its front end, DBS is seeking to become digital to its core. To help achieve this goal, DBS deployed Red Hat OpenShift Container Platform to provide agility and scalability. With a next-generation architecture, DBS is now able to build new applications and improve user experiences at a faster pace, and also deliver quicker enhancements or incremental services offerings to better compete in the digital world.
Our digital agenda has been an all-encompassing journey, be it changing the culture and mindsets of our people, re-architecting our technology infrastructure, or leveraging Big Data, biometrics and AI to make banking simpler and more seamless for our customers. Leveraging open source technology, such as Red Hat’s, has provided us with the necessary tools and insights to help drive our digital efforts. Being one of the winners of the Red Hat Innovation Awards APAC is a privilege and is testament to our efforts to help shape the future of banking.
MyRepublic Group LtdCloud Infrastructure, Digital Transformation
MyRepublic is a TelcoTech company that offers telecommunications services in Singapore, Indonesia, New Zealand, and Australia using their proprietary cloud-based platform. As the company was expanding, MyRepublic found it increasingly challenging to innovate and grow via its existing infrastructure. Using Red Hat OpenStack Platform, Red Hat Ceph Storage, and Red Hat CloudForms, MyRepublic created a more scalable cloud platform as part of its open hybrid cloud initiative. With its uniquely scalable and centralized framework enabling more seamless delivery of layered services, MyRepublic has become an innovator in the digital transformation for the telecom sector.
Working with Red Hat has been an amazing experience on all fronts. For the IT team, we gained access to new technologies and the technical knowledge to better serve our business needs. For the business, we were able to expand more quickly into new markets and new services. For our customers, they were able to enjoy a more stable connection due to higher system availability and lower latency. Our success would not have been possible without Red Hat helping us meet our timelines. We are elated on the win and look forward to more successes in the future.
MIMOTech Co., Ltd.Enterprise Integration
A subsidiary of AIS - Thailand’s leading mobile operator - MIMO Tech operates as an IT operator, content aggregator, and application development support for AIS and its other subsidiaries. Among its roles is to help support customer calls from AIS.
AIS was in the midst of expanding its business offerings to include fiber solutions for homes and 4G mobile connections. In preparation for the business expansion, MIMO Tech turned to open source solutions to consolidate the many systems that were used for its operations. With the help of Red Hat Enterprise Linux, Red Hat JBoss Enterprise Application Platform, and Red Hat JBoss Fuse, AIS was able to increase the effectiveness and efficiency of its employees to better address customers’ demands, thereby helping to increase customer satisfaction.
“Our strategy was first envisioned after consolidating several suggestions from our customers. After evaluating solutions from different vendors, Red Hat was most suitable for our business requirements. Winning the Awards is a great honor for our efforts, and we look forward to working closely with Red Hat as we grow our business.”
National Institute of Information and Communications Technology IT Optimization, Cloud Infrastructure
National Institute of Information and Communication Technology (NICT) is a public research institute in Japan specializing in research and development of information and communication technology. NICT performs various studies, with an eye to reporting results of the research and development and creating innovation, in cooperation with industries, universities, and other research institutes. NICT introduced Red Hat OpenStack Platform to build a more stable and flexible virtual platform for its network services. Currently in the verification/testing phase of the system, the burden on system administrators was reduced and the quality of service stabilized by using Red Hat OpenStack Platform. NICT was also able to build an infrastructure that will be able to provide faster and more reliable services into the future.
It is our great pleasure to receive the Red Hat Innovation Award APAC 2017. Having been able to embody a scenario of study we had imagined through the adoption of Red Hat OpenStack Platform, we could lead the result to a beneficial study toward more stable supply of flexible and reliable services in the future. We hope to be able to return this research to society as a study to help support the next generation innovative network system.
NTT DOCOMO, INC.IT Optimization
NTT DOCOMO, one of Japan's largest telecommunications company, introduced a virtual infrastructure using Red Hat OpenStack Platform for “CiRCUS” and “MAPS” to provide ISP service (i-mode/sp mode) for end users, and to replace their legacy physical servers. Red Hat OpenStack Platform became its new cloud infrastructure to help reduce workload related to infrastructure with automatization of system construction. In addition to Red Hat OpenStack Platform’s ability to help curb costs, the company was drawn to its ability to work with existing systems, allowing for more flexibility and Red Hat's high quality support for their mission critical environment during the migration.
While the introduction of Red Hat OpenStack Platform into the mission critical system domain was a challenge, we are very glad to be recognized for it. We have been pushing ahead with the system migration with steady development, while keeping system quality high. Consequently, we are realizing the benefits of building a flexible infrastructure according to business conditions and automatic IT management.
Suruhanjaya Syarikat Malaysia Enterprise Integration
SSM is Malaysia's sole statutory body that incorporates companies and registers businesses. As the leading authority for the improvement of corporate governance, SSM ensures compliance with business registration and corporate legislation through comprehensive enforcement and monitoring activities.
With the aim of eliminating all manual handling of registration and transitioning to an automated online process, SSM used Red Hat Enterprise Linux, Red Hat Satellite, Red Hat JBoss Enterprise Application Platform, and Red Hat JBoss Fuse to replace its existing IT system, and lay the foundation for its organizational transformation plan.
China Welfare Lottery Issuance and Management CentreDigital Transformation, Modern Application Development
The China Welfare Lottery Distribution and Management Center is a unit directly under the Ministry of Civil Affairs of the People's Republic of China, and is responsible for the nation's welfare lottery distribution and sales. To realize a multi-channel sale of the lottery tickets, the China Welfare Lottery Distribution and Management Centre decided to build a distributed cloud architecture to support the operations of its lottery applications while providing autonomous control. With Red Hat OpenStack Platform, Red Hat Enterprise Linux and Red Hat Ceph Storage, the centre quickly launched a new OpenStack platform in their private cloud, and saw benefits across the operation and maintenance, development and business departments.
Our journey towards open source and innovation is aligned to the national strategy of digital economy industry development and innovation-driven development. To keep pace with change brought about by the Internet+ era, China Welfare Lottery Issuance and Management Centre adjusted our informatization strategy. We thank Red Hat for its provision of open source technologies and services, and for the great support in ensuring the success of our global infrastructure planning process and business application operations. We expect to face new challenges, new changes and new opportunities as we build our "Smart Lottery" project, so we hope to continue developing and advancing with our partners.
China Mobile Research InstituteCloud Infrastructure
The China Mobile Research Institute began its research in network technology in 2015, and conceptualized a possible future network called NovoNet - a 3-layer decoupled network architecture with a new data center, new network and new brain as its core. Since then, the team performed extensive experimentations and pilots targeted at NovoNet. Using Red Hat OpenStack Platform, China Mobile was able to undertake the research and development in an innovative way, which resulted in time and cost savings during the proof-of-concept phase.
We thank Red Hat for their support in our research and pilot efforts to further the development of network technology.
Wanda Internet Technology GroupDigital Transformation, Modern Application Development
As part of its digital transformation efforts, Wanda Internet Technology Group needed a platform to implement DevOps and the use of new technologies, such as microservices. Using Red Hat Enterprise Linux, Red Hat OpenShift Container Platform and Red Hat Gluster Storage, the Red Hat Global Professional Services team helped migrate financial applications to the PaaS platform, which laid the foundation for flexible scalability and upgrades in the future. At the same time, the solution provided a new application deployment model using containers, which enhanced business flexibility.
At Wanda Internet Technology Group, we consistently look at adopting new technologies to promote the business development. The reconstruction was very smooth - we successfully containerized our systems and gone live within a matter of weeks. Wanda Internet Technology Group will continue to refine the container, cloud computing, big data and AI technology to drive IT industry change. We look forward to more successful collaboration with Red Hat in the future.
CFETS Information Technology (Shanghai) Co., LtdModern Application Development, Digital Transformation
CFETS Information Technology (Shanghai) Co., Ltd. (CFETS IT) is a wholly owned subsidiary of China Foreign Exchange Trading System & National Interbank Funding Center. To adapt to fast growth demand for the foreign exchange market and flexible foreign exchange trading, CFETS IT decided to utilize mainly open source software to deploy a distributed application architecture. With Red Hat Ansible Tower, the company achieved quick and automated resource configuration, and migrated from Weblogic-based solution to Red Hat JBoss Web Server, which optimized overall application architecture, while improving the business flexibility and overall business throughput significantly.
This was a major digital transformation in CFETS IT. During the first phase of the transformation, we worked together with Red Hat to deliver a high-quality new generation trading platform. The successful go-live of this platform was a great first step for our digital transformation as it enhanced our trust in open source software and provided the confidence needed to continue working with Red Hat.
Yunnan Power Grid CompanyThe Open Source Way
The Information Center of Yunnan Power Grid Co., Ltd. is the department responsible for constructing, operating and maintaining the provincial-level information system of Yunnan Power Grid. It specializes in R&D, construction, operation and maintenance of the system application platform. By using Red Hat OpenShift Container Platform with prebuilt Kubernetes and Docker at the core of Yunnan Power Grid's DC/OS cluster, the team was able to optimize data center resource management and scheduling, improve the resource utilization and scheduling efficiency, and enable applications to be scheduled and run on the appropriate base resources automatically. Meanwhile, the company improved its overall application delivery process, and created an application-centric cloud platform, which provided faster delivery capability to meet IT demand for business development, testing, operation and maintenance. In addition, automated scalability also mean that the team was able to meet sudden peaks in access demands to ensure the business was always-on.
Through the use of Red Hat OpenShift Container Platform and support from Red Hat, we were able to effectively reduce R&D manpower and time cost, while maintaining autonomous control and achieving continuous development of the platform.
Ping An TechnologyIT Optimization
Established in 2008 as a wholly owned subsidiary of Ping An Group, Ping An Technology currently has more than 4,000 professional IT technical staff and IT management experts. Ping An Cloud Platform is a product of Ping An Technology's "cloud" strategy. Since its inception, Ping An Technology has adhered to finance-level security standards and continuously enhanced the cloud platform's stability and reliability. By using Red Hat Enterprise Linux, Red Hat Satellite and Red Hat Ceph Storage, it has not only reduced the costs of deep technology R&D, but also kept continuous iterations of IT systems, so that 90 percent of its end users can acquire secure and quality services when using this financial cloud platform.
Open source and innovation has always been how we look to develop the Ping An Cloud Platform. We are grateful for Red Hat's affirmation. "The only unchanging thing in the world is change itself." We have always believed that IT optimization and innovation is a continuous and dynamic process. By relying on collaboration-centered open sources and pooling the power of the collectives, we will give birth to more stunning products and services. And we will always uphold this idea of creating an open cloud platform, so as to encourage IT innovations and enrich the industries in the future via the latest clouds, big data, artificial intelligence and other technologies.
Cathay Pacific AirwaysDigital Transformation
Cathay Pacific Airways is an international airline registered and based in Hong Kong, offering scheduled passenger and cargo services to 198 destinations in 49 countries and territories. With a digitally enabled business strategy that puts customer at its core, Cathay Pacific looked to innovate with a comprehensive cloud solution. This solution provides stability through standardization, centralized management and application deployment capabilities that enables speed to market that can support the overall strategy. Cathay Pacific developed its cloud platform by introducing several Red Hat technologies and services, including Red Hat OpenShift Container Platform, Red Hat JBoss Enterprise Application Platform, Red Hat CloudForms, Red Hat Ansible Tower, Red Hat Enterprise Linux and Red Hat Satellite.
Cathay Pacific is committed to driving a customer-centric and digitally-enabled business. The old models of infrastructure service delivery do not support these requirements for us specifically in terms of cost, quality and time to market. We needed to adapt more quickly in what is a fast changing world. We needed to balance the hype of public cloud versus the reality of a complex application and server environment that means one size doesn’t fit all. And we needed to be able to provide a range of services that our business demands. Our Red Hat solutions help provide that – an integrated hybrid cloud, allowing centralized management of resources regardless of whether they are public or private combined with standardization of service for better support and transformational capabilities in application deployment.
National Information Resources Service Digital Transformation
National Information Resources Service (NIRS) is the government institute responsible for managing the Korean government’s internet data center for e-government services. Using Red Hat solutions, NIRS has improved the reliability and security of its e-government service.
It is inspiring to receive the APAC Red Hat Innovation Award. We will continuously make efforts to adopt innovative technology and make improvements to provide more highly reliable service and grow as a trusted organization for the citizens.
Shinhan Financial GroupIT Optimization
Shinhan Financial Group, a leading financial holding company in Korea, built a new IT strategy on open source by deploying Red Hat solutions to its subsidiaries’ infrastructure so as to increase its response time in a digitizing financial environment. One of Shinhan Financial Group’s subsidiaries, Shinhan Investment Corp successfully migrated from UNIX to Linux for both its financial accounting and information systems. With Red Hat solutions, Shinhan Financial Group achieved business advantages in greater cost efficiencies and increased agility in its operations.
We are very pleased to receive the APAC Red Hat Innovation Award which recognizes companies who have successfully innovated their business. In responding to digital transformation, we will continue to contribute to the developing open source ecosystem to accelerate digital transformation of the financial industry.
E.SUN BankIT Optimization, Digital Transformation
As one of the best banks in Asia, E.SUN Bank needed to maintain and improve its competitive edge through digital transformation. To start, the bank needed to build a flexible standardized business platform. With Red Hat Enterprise Linux, Red Hat Satellite, Red Hat JBoss Enterprise Application Platform and Red Hat JBoss BPM Suite, E.SUN Bank gained a quick and resilient IT environment, and achieved a faster go-to-market.
Thanks Red Hat for its affirmation and encouragement with the Award. We look forward to continuing our collaboration with Red Hat, and providing better services for our customers.
Macquarie Bank has been working to transform its retail digital capabilities over the past 18 months. In building a new digital banking offering from the ground up, the bank sought to offer its customers a truly intuitive and personalised digital banking experience. The new digital banking environment offers customers a full view of both their personal banking and wealth management holdings, enabling them to manage their finances in one place in an intuitive and engaging way.
We’re honoured to be named as the recipient of a Red Hat Innovation Award at this year’s Forum. In building our new personalised and intuitive digital banking offering, we sought to provide customers with features that we believe to be a first of their kind in Australian banking and tools that are more like the social media sites, search engines and video or music streaming services our customers currently use. To achieve this we required a platform for execution and delivery that supports a constant stream of innovative solutions. Working with Red Hat enabled us to achieve greater agility and speed to market in a fast-changing technology landscape.
Macquarie transforms digital banking experience for customers
Capitalonline Data Service Co., Ltd
Based in China, Capitalonline Data Service offers secure and stable cloud computing services to its customers around the world. As such, customers can effectively cope with the rapid development seen in the Internet industry, particularly in areas related to gaming, video, online education and big data.
Capitalonline deployed Red Hat OpenStack Platform and Red Hat Ceph Storage to build a cloud office environment. This migration from a traditional hardware environment slashed hardware, operational and maintenance costs as well as enabled future integration to the Global Interconnected Cloud (GIC) system.
Red Hat provides us with a flexible, efficient, scalable private cloud platform to meet our business growth, while to lay the foundation for providing global customers with our own global private network to lay the foundation.
Lenovo, a multinational technology manufacturer, wanted to achieve a digital transformation and focus on adopting Internet+, a Chinese government strategy that aims to support economic growth through the integration of IT and the internet with manufacturing and industry. To achieve this transformation, its IT team needed to efficiently develop and launch many applications. Lenovo sought to deploy a Platform-as-a-Service (PaaS) solution to provide the agile and cloud capabilities needed to meet demand and gain competitive advantage. By deploying Red Hat OpenShift Container Platform, the company decreased system deployment time and improved productivity through greater automation and increased support for collaborative DevOps work.
Industrial Bank Co., Ltd.
Founded in August 1988 and headquartered in Fuzhou, Fujian Province, Industrial Bank (IB) is one of the first batch of joint-stock commercial banks approved by the State Council and the People's Bank of China, and the first Equator Bank in China. Over 20 years, IB has been advocating the philosophy of "Sincere Service, Growing Together" and endeavored to offer comprehensive, top-quality, and high-efficient financial service for customers.
ZTE Corporation (ZTE) is a leading global provider of integrated communications solutions, ranging from voice, data, and multimedia to wireless broadband. Enabling network operators and enterprise network clients in more than 160 countries, ZTE needed to be able to navigate the ever-changing challenges faced in a global communications industry. As a solution, ZTE turned to Red Hat® OpenShift PaaS Container Platform and Red Hat Enterprise Linux to not only extend its competitive edge but also to prepare for the next generation 5G telecommunications standards.
It is an honour to win 2016 Red Hat APAC innovation award. Over the years, ZTE has been actively exploring the SDN/NFV technology, telecom cloud solutions for end to end. Through the open source technology to create a healthy and sustainable development of the ecosystem, to help telecom operators to build a on-demand definition of network and rapid business innovation platform. After deep strategic cooperation with the Red Hat and contribution to the OpenShift community, we overcomed the traditional IT platform network performance, complex application scheduling difficulties and other key technical issues, complete the ICT fusion cloud platform CloudWorks. At the same time, we also hopes to follow more in-depth technical cooperation, more participants, to promote the community to meet a wider range of application areas.
CargoSmart is one of the world's largest integrated international container transportation, logistics and terminal companies. It is listed on the Hong Kong Stock Exchange with networks encompassing Asia, Europe, North America and Australasia. The organization needed to scale out in a short period of time to improve efficiency and time to market. Therefore, they embarked on a journey with Red Hat’s OpenStack and CloudForms which provided a stable platform matched with high capabilities. It also paved the way for future expansion.
We are the very first enterprise in Hong Kong to implement Red Hat OpenStack Platform in a production system. Red Hat has the most open-source developers and contributors on the OpenStack platform, which greatly helps our project evaluation stage and implementation stage.
CargoSmart modernizes its software-defined data center with Red Hat OpenStack Platform
Credit Information Bureau Ltd (CIBIL)
The Credit Information Bureau India Limited (CIBIL) is the first and leading credit bureau of India, earmarked as a National Critical Asset. To achieve a faster response time to credit report requests from its member banks, CIBIL adopted Red Hat technologies in a four-phase project to virtualize, migrate, configure and maintain its mission critical systems. This has allowed CIBIL to successfully reduce its server footprint, decrease capital expenditure, improve performance and enjoy better security.
Employees' Provident Fund Organisation (EPFO)
The Employees’ Provident Fund Organization assists the tripartite Board in India to administer a contributory provident fund, pension scheme and an insurance scheme for the workforce engaged in the organized sector in India. Consisting of offices at 122 locations across the country, EPFO embarked on a project with Red Hat to reduce the time in information exchange and to reduce the lengthy verification process by consolidating the data under one roof.
National Stock Exchange of India Ltd.
National Stock Exchange of India Limited (NSE) is one of the leading stock exchanges, both in APAC and globally. NSE provides a core platform for traders and investors for various activities such as stock, currency, commodity, and derivatives trading. With increased accessibility to trading, NSE needed to maintain its competitive edge and strengthen its ability to handle the growing transactions with a modern, fully automated screen-based trading system.
Red Hat solutions were strategic in helping NSE successfully move towards its goal of becoming the world's largest stock exchange in terms of trading volume and the range of products and services offered.
PT Kereta Api
PT KAI is a state-owned enterprise and one of the oldest and major public railway operators in Indonesia. In its endeavor to modernize the railway passenger core ticketing system, PT KAI collaborated with Red Hat to develop its next-generation railway ticketing system using Red Hat JBoss Enterprise Application Platform and Red Hat JBoss Fuse, a lightweight, flexible, integration platform for integrating applications, data, services, and devices. Based on popular open source technologies, JBoss Fuse provides services for transformation, routing, and log assignments.
We are delighted to receive a Red Hat Innovation Award. We strongly believe in modernizing our infrastructure to better service customers. With the new real-time next generation ticketing system we hope to provide a high-performing, user-friendly and highly-available interface for ticket booking. We look forward to working with Red Hat on many more such innovative projects.
Asahi Tekko was founded in 1948 and is in the manufacturing industry. They would like to build an internal system that optimizes production efficiency with the use of IoT technology. With the help of Red Hat, Asahi Tekko successfully decreased manufacturing, manpower and operation costs. They were also able to monitor the system in real-time with flexibility and accuracy.
Softbank is a telecommunications company and have been looking to modernize their system that is responsible for all mobile phone-related contracts. Key to the system is high accuracy and robustness. With Red Hat’s technical strengths in open source, Softbank was able to improve on capabilities and reduce overall cost. They also gained first mover advantage with a system that is so flexible.
POSCO ICT needed a low-cost, high efficiency IT system due to spending cuts amidst a low growth season. The company drastically reduced costs and increased internal capabilities by configuring its smart factory IT environment with Red Hat Enterprise Linux, Red Hat Enterprise Virtualization and Red Hat JBoss instead of using proprietary solutions.
We have worked with Red Hat to run open source reliably for the last 10 years, and we will continue this relationship to identify and build new growth drivers.
National Computing & Information Service (NCIS)
National Computing and Information Service (NCIS) is the Korean government’s institute responsible for managing the government’s internet data center for e-government services, which is used nationwide by its government employees and all citizens. Together with Red Hat, NCIS developed a software-defined data center based on a private cloud infrastructure using open source software. This resulted in the development of the world’s first Government Integrated Data Center.
Tenaga Nasional Berhad (TNB)
TNB is the largest electricity utility in Malaysia and one of the largest in the southeast Asia region. Recently, TNB embarked on an IT transformation to modernize it existing IT environment that was previously based on proprietary UNIX systems. The new platform allowed TNB to create a stable, reliable and more secure infrastructure platform, capable of taking on today’s challenges with the flexibility to adapt to tomorrow’s requirements.
As Malaysia’s largest electrical utility company, TNB handles significant volumes of workloads every day. In our quest to modernize our IT environment, we turned to Red Hat to help us improve automation, scalability, agility and security. Red Hat's subscription model and open source solutions not only offered us these advantages, but it has also helped us innovate and enhance our customer experiences.
Government Technology Agency of Singapore (GovTech)
To push forth Singapore's vision of becoming a smart nation, GovTech developed a Platform-as-a-Service (PaaS) solution for the Singapore government using Red Hat OpenShift Container Platform. The innovative use of open cloud technology enables government agencies to quickly develop, host and scale applications. Red Hat OpenShift Container Platform not only helps in accelerating innovation but also helps GovTech to create and deploy applications with speed and consistency.
We love the challenge of building NECTAR, an open cloud native application infrastructure for the government of Singapore, as it requires us to design, build, deploy and operate a Platform-as-a-Service that can meet stringent government requirements while maintaining usability, reliability and agility. The team couldn’t have done it without great support from Red Hat, the open source community and our partner agencies including Ministry of Finance (MOF), Ministry of Communications and Information (MCI) and Smart Nation and Digital Government Office (SNDGO).
Nanyang Technological University (NTU)
Ranked 13th globally and 1st amongst the world’s best young universities, NTU Singapore has in recent years positioned itself firmly at the forefront of strategic research in Singapore, helping to fuel Singapore's drive for research and innovation. Its Smart Mobility Test Bed (SMTB) project aims to build cutting edge Intelligent Transportation Systems (ITS) that enhance public transportation services and commuter safety, pushing new frontiers in technology. To increase its infrastructure and operational efficiency, NTU reached out to Red Hat to create a highly scalable and modular, container-based platform that can also handle the dynamism of the platform.
NTU’s Smart Mobility Test Bed (SMTB) Project Team and High Performance Computing Centre, together with Red Hat form a collaborative tripartite team to deliver a versatile and scalable container-based cloud infrastructure to support complex cutting edge Intelligent Transportation Systems (ITS) that can enhance public transportation services and commuter safety. This collaboration has been exciting and challenging, but purposeful, and exemplifies how NTU together with its partners aim to improve the quality of living through technological innovation.
Inventec Corporation is a Taiwan Stock Exchange listed electronic manufacturing service company that provides services like engineering design and development to top brands in the world. They had to build a service flow system to better serve their customers and chose Red Hat Enterprise Virtualization to improve flexibility and achieve scalability. They are now able to provide efficient services to their customers and at the same time, increase revenue for the organization.
While other software vendors were considered, Red Hat provided a highly scalable, affordable, open source model that was more effective to run a large-scale cloud deployment project. Red Hat Enterprise Virtualization also gives us a robust, efficient, and safe solution at a low cost. When combined with other Red Hat offerings, it has helped us provide better services to our
China Life Insurance Co. Ltd.
China Life Insurance was founded in 1963 and currently has seven customer service centers, seven life insurance business divisions, eight branch offices and 167 service points. It was challenging for the organization to standardize the existing environment, hence they chose Red Hat JBoss EAP to build the Customer Online Insurance System on. The Red Hat solutions implemented not only allows the company to enjoy great flexibility but also scalability and efficiency, thanks to standardization and automation.