As members of the user experience design team at Red Hat, it’s our job to be a little bit obsessed with our users. We aim to weave user needs and goals into every step of our design process. But, as any product designer will tell you, limited access to customers can make you feel like you’re designing in a vacuum. Our UXD team wanted a better way to connect directly to the people using our products. Without that, we had no way to validate our choices…Beitrag lesen