In 2001, we started with a product
which is a cross-border payments platform.
We have come out with multiple products,
one of them is DirecPay,
that's the brand which we use for
providing payment aggregation services
to merchants in India.
And on each of these product lines
we are able to
provide what we call white labelling solutions
or managed services operations.
So we had an existing legacy platform,
which had a certain cost;
the constraint there was
we were unable to expand the application,
build in new technologies,
00:00:30,500 --> 00:00:32,500
modernise the application.
When you look for a platform,
that comes with a cost.
cost of the platform, then there is
cost of the maintenance
and there is the cost of the support
plus, you need an administrator
at all times.
So we evaluated all those parameters -
From that perspective, JBoss was a good fit.
We actually got what we wanted in terms of
we also recognized that with basic training
we could actually convert a senior developer
to a reasonably good JBoss application administrator.
And the other part was in terms of
licensing and all, it was more flexible.
than what we have seen in the other product.
The highlight of the relationship with Red Hat is
they have introduced us to the whole
open source architecture,
open platforms, which we were not
Earlier, we were using proprietary platforms
and therefore were sort of locked in.
Now the challenge to move to open source
has always been,
Do you have enough people in the market
who know it,
do you get appropriate resources,
and that is also one of the reasons why
a lot of enterprises
may hesitate to go towards
But having Red Hat in the background helps
because we know that even if we
don't get appropriate resources
from the market, we can always approach
Then in terms of training, in terms of
in terms of dissemination of
about open source products, we have got
great support from Red Hat.
I think that would be the highlight of the relationship
with Red Hat.
Earlier from 6 to 7 seconds on an average,
today 90 percentile of our transactions,
would get a response within 3 seconds,
for the e-commerce.
So, yes there are significant improvements
in terms of capacity,
in terms of response time,
in terms of what the application
and therefore all this translates into
better business numbers.