4 ways training can boost IT value

To help your organization keep up—and get ahead—in the rapidly evolving technology landscape, Red Hat® Learning Subscription offers unlimited access to comprehensive, flexible training that aligns with your business goals. Read this checklist to discover 4 ways that Red Hat Learning Subscription can boost IT value and serve as a strategic investment in your organization’s future success.

Technologies like edge computing, artificial intelligence (AI), and virtualization can help organizations maximize efficiencies, boost innovation, and accelerate value.

To manage these solutions and develop strategies that support business growth, organizations need employees with critical skills. This presents an opportunity for companies to invest in the development of their staff, so they can take advantage of emerging technologies and develop a stronger competitive edge.

Red Hat Learning Subscription provides complete access to the Red Hat Training curriculum, which is continuously refreshed to reflect updates to Red Hat technologies and the broader technology landscape. Plus, subscribers get early access to new content, helping organizations keep pace.

Red Hat Learning Subscription also offers pathways to certification. With proven skills and deep expertise, Red Hat certified professionals add value to IT teams.

A recent study by TechTarget’s Enterprise Strategy Group (ESG) found that organizations that implemented Red Hat Training saw:

• IT staff turnover decrease from 15% to 13%.
• The rate of effectiveness for new hires increase from 50% to 77%.

Many organizations grapple with the increasing complexity of their IT infrastructure and the need to maximize the significance of their infrastructure spend.

Red Hat Training provides comprehensive education, created by Red Hat experts, on the full suite of Red Hat products. With a Red Hat Learning Subscription, organizations can provide their employees with ongoing training that helps them expand their knowledge and become platform experts.

According to ESG insights, Red Hat-trained staff are able to get more from their organization’s IT infrastructure than untrained staff. Red Hat Training has helped organizations achieve infrastructure utilization benefits that include:¹

• 15% better server use.
• 2x faster deployments.
• Better configured deployments.
• Increased IT performance and agility.

Managing risk, addressing vulnerabilities, and improving IT governance are increasingly important priorities for organizations across industries. The average cost of a data breach event is US$4.45M per occurrence, and 51% of organizations plan to increase security investments as a result of a breach.² 

Red Hat-trained employees are better able to identify and mitigate risk within their organization’s IT environment. Red Hat Learning Subscription supports continuous learning not only on the latest Red Hat technologies, but also on current best practices for improving governance and security within those platforms.

Red Hat Training can have measurable effects on an organization’s overall security posture. According to ESG:¹ 

• Red Hat training can help reduce risk exposure by 3%, which can protect customer confidence levels and result in cost savings.
• Organizations report feeling more secure and less likely to incur a breach as a result of having Red Hat-trained staff on IT teams.

Technical goals and business goals go hand in hand. Companies need to meet IT performance targets if they want to deliver exceptional customer experiences and create business value.

Red Hat Learning Subscription helps organizations implement Red Hat Training to align IT capabilities with overarching business goals, empowering trained staff to lead solutions and deliver better customer experiences. 

Through ongoing access to all course content and exams that certify their skills, Red Hat-trained employees are well-positioned to address challenges and boost efficiencies, ultimately improving customer interactions and increasing customer satisfaction.

The ESG study found that employees who completed Red Hat training were 25% to 50% more efficient in completing day-to-day IT tasks. In terms of the effect on customer experiences, the study revealed benefits such as:¹

• 20% reduction in tickets generated.
• 32% reduction in time to remediate tickets.
• US$133K decrease in annual support costs.