Delivering innovative services to customers faster
Reduced service time to market with faster, self-service provisioning
By using Ansible Automation Platform to automate the manual, spreadsheet-based provisioning process, AIA’s international business group can more easily create new environments in its Azure cloud to develop, test, and deliver services to market faster. The entire provisioning process now takes just 1 hour, compared to more than 3 months with the previous approach. As a result, AIA’s teams can focus on higher-value, more strategic tasks.
“We now have an on-demand model with Red Hat and ServiceNow, where people no longer need to worry about the underlying infrastructure and can instead begin work on new, innovative projects without delay,” said Vikas. “Ultimately, that means AIA’s customer get a more responsive, tailored experience.”
Improved development security and compliance while sourcing new ideas
Instead of allowing various teams to use shadow IT solutions without appropriate visibility, standardizing on a single, easy-to-manage automation technology has helped AIA improve the security and compliance of its development infrastructure and environments. Ansible Automation Platform helps AIA align with corporate governance and compliance measures to reduce risk from human error and other threats.
The group has now opened its sandbox environments to more non-IT employees to explore potential new projects and services.“We have seen a lot more innovation without risking our production applications or creating security vulnerabilities from inexperienced technology users,” said Vikas. “That means we can find and incorporate innovation from unexpected sources to get a fresh perspective on how we can build more compelling, competitive services.”
Migrated 50% of infrastructure to the cloud in just 18 months with Ansible
AIA is already making significant progress towards its goal to ultimately migrate all of its legacy on-premise infrastructure to its new cloud environment. In just 18 months, the company has expanded its cloud footprint from fewer than 800 workloads to more than 4,000 workloads, deployed across 3 public clouds.
“With our Cloud-First Programme, we’ve rapidly modernized our applications by shifting them to the cloud to support more responsive business growth and innovation,” said Vikas. “In turn, we’ve been able to learn from Red Hat’s experts to expand our organizational knowledge and skills as we increase this work.”