Erbacher automates SAP updates to support 24x7 production

October 28, 2025•
Resource type: Case study

Erbacher has increased SAP system availability and reduced operational risk by automating updates with Devoteam and Red Hat Ansible Automation Platform.

  • Erbacher partnered with Devoteam to automate SAP kernel and OS updates across 8 environments.
  • The solution integrates ServiceNow with Ansible Automation Platform for end-to-end workflow automation.
  • Update times have been cut by 90% - from 2 days to 20 minutes - supporting 24/7 production.
  • Automation increases consistency, reduces human error, and raises visibility across IT operations.
  • The approach also supports faster patching for critical vulnerabilities, strengthening security and compliance.
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