UK Department for Work and Pensions delivers critical assistance to citizens faster with Red Hat

The United Kingdom (UK)’s Department for Work and Pensions (DWP) provides critical financial assistance and other services to around 22 million citizens. The COVID-19 pandemic created a sudden, massive increase in state benefits applications. To respond to this rapid growth, UK DWP’s technology department, DWP Digital, sought to build, deliver, and scale its services and back-end systems faster. The department automated routine, manual processes for both staff and citizens with Red Hat® Ansible® Automation Platform. Now, DWP Digital can deploy new services in minutes, enhanced with holistic data insight. Citizens can access information on a variety of services through a single, digital experience to get the critical assistance they need.