Red Hat IT simplifies network automation with Ansible Automation Platform

Red Hat’s IT organization develops and maintains information, application, and security systems for more than 20,000 global associates.


  • Simplify processes for network resources decommissioning, legacy system patching, and email list setup
  • Reduce risk of human error in access control list (ACL) validation and configuration.
  • Improve maintenance of consistent package inventory across Red Hat Satellite 6 instances
  • Simplify management of development and production environments across more than 50,000 Red Hat product clusters.
  • Standardize deployment to improve security of complex cloud-based services.


Red Hat’s IT team used automation controller, part of Red Hat Ansible Automation Platform, to automate on-call handler implementation, alerts, and notifications. This control plane includes role-based access control (RBAC) and continuous integration and continuous delivery (CI/CD) to help teams scale with more efficiency and flexibility. After initial deployment, Ansible Automation Platform was extended to multiple sites and additional workloads.


  • Saved 150 hours per month by automating end-to-end legacy server decommissioning and cloud services management and security.
  • Saved more than 14,000 hours annually by automating email list management and product cluster creation and management. 
  • Reduced legacy system patching process time from 10 days to 6 hours.
  • Automated 30% of system on-call alerts, improving application uptime.
  • Reduced risk by automating 400 ACL validations per month, as well as package repository management and cloud provisioning.
  • Introduced automation controller service and team-based access policy.

Customer name

Red Hat




Red Hat® Ansible® Automation Platform