Bank Muamalat and PETRONAS Dagangan Acknowledged for Outstanding Use of Open Source at the Red Hat APAC Innovation Awards 2023, Malaysia

The winners were recognized for their achievements in leveraging Red Hat solutions to drive innovation and deliver exceptional customer experiences in an ever-changing landscape.



Red Hat, Inc., the world’s leading provider of open source solutions, announced the winners of the Red Hat APAC Innovation Awards 2023 for Malaysia today. Red Hat is honoring the remarkable achievements of Bank Muamalat Malaysia Berhad and PETRONAS Dagangan Berhad for their outstanding use of Red Hat solutions to foster innovation, showcase their ingenuity, and elevate customer experiences in an ever-evolving business environment.


Malaysia has made clear its ambition to become Asia’s Digital Tiger in the coming years through smarter adoption of digital technologies that enable people to be more connected and to accelerate business innovation. This year’s winners Petronas and Bank Muamalat are great examples of organizations that are addressing tightening resources and manpower with open source technology.

Marjet Andriesse

senior vice president and general manager, APJ, Red Hat

In an environment of economic fluctuations and technological upheavals, Red Hat continues with the theme of “Explore what’s next” at this year’s Red Hat APAC Innovation Awards. This year’s accolades celebrate the exceptional accomplishments of organizations in adapting to today’s uncertain landscape, proudly recognizing the digital transformation achievements of 31 organizations from 13 countries in the region. By harnessing the power of open source creatively, these remarkable organizations propel themselves forward while prioritizing unforgettable customer experiences. Their unwavering resilience, strategic thinking, and ingenious utilization of Red Hat solutions have allowed them to conquer new business challenges and stay one step ahead of evolving customer demands.

Amid growing uncertainty, innovation still stands tall as a priority for businesses. According to the Red Hat 2023 Global Tech Outlook, businesses continue to rank innovation as a powerful differentiator, allowing organizations to rise above their competitors and forge their unique path to success. The awards’ five categories focus on key technologies that can help businesses stand out amid today’s uncertain landscape: Digital Transformation, Hybrid Cloud Infrastructure, Cloud-native Development, Automation, and Resilience. 

The winners were selected based on the positive impact their Red Hat deployments had on their business goals. They showcase the possibilities of open source, pushing the boundaries of business processes, productivity, innovation, and resilience.   

Category: Automation and Resilience

Winner: Petroliam Nasional Berhad

Engaged in a spectrum of fuel and non-fuel activities, PETRONAS Dagangan aims to leverage automation to improve staff productivity and reduce errors in software processes such as patching and configuration management through deploying Red Hat solutions.

Currently, the company has 1,076 petrol stations nationwide. Patching for the operating systems in these petrol stations was previously a highly manual process, making it a tedious, resource-intensive and costly process. There was also a higher risk of errors in software-related processes due to manual deployments, apart from reported breaches and compliance issues pertaining to the CentOS operating system. With Red Hat Ansible Automation, PDB is better placed to automate and streamline its IT operations through automated, timely patch updates, which led to increased efficiency, scalability, and security for Petronas’s petrol stations.

Category: Digital Transformation and Cloud-Native Development

Winner: Bank Muamalat Malaysia Berhad 

As a full-service Islamic bank in Malaysia, Bank Muamalat Malaysia Berhad (Bank Muamalat) is a pioneer in Islamic banking and provides Islamic banking products and services to Malaysians across the country, with 68 branches nationwide. 

The fintech landscape has changed dramatically in Malaysia in the past decade, with new fintech challengers disrupting the digital banking experience. Consumers also expect greater choice in online banking services.

To better meet these market demands, continue delivering exceptional customer experiences, and create new revenue streams, Bank Muamalat set out to leverage Red Hat’s cutting-edge technologies, agile techniques, and cloud-native platforms to enhance software delivery speed and security. In doing so, Bank Muamalat aimed to create a connected ecosystem of partners, employees, apps, and devices that would result in better integration and a seamless banking experience. 

Tapping into Red Hat Integration, Bank Muamalat’s Open API Gateway project successfully transformed its core services into a cloud-native integration platform, enabling seamless interaction between different software applications via a specified set of protocols and providing access to third-party applications. Red Hat’s open, modular framework equips Bank Muamalat with all the capabilities required to build an agile, effective, security-focused infrastructure that adapts to business and industry changes.

About the winning categories:

- The Digital Transformation category recognizes organizations that have successfully transitioned into a truly digital enterprise, overcoming and addressing business challenges with digitalization. 

- The Automation category celebrates organizations that have effectively harnessed automation to transform their organizational processes, workflows, and tasks. 

- The Cloud-Native Development category highlights organizations that have effectively used agile methodologies to speed up the innovation and development of successful business applications that have made an impact on customers. 

- The Resilience category shines a spotlight on organizations that have successfully overcome business challenges and disruption, continuing to exceed business goals and customer expectations with open source. 

Supporting Quotes:
Marjet Andriesse, senior vice president and general manager, APJ, Red Hat

“Malaysia has made clear its ambition to become Asia’s Digital Tiger in the coming years through smarter adoption of digital technologies that enable people to be more connected and to accelerate business innovation. Organizations today are increasingly turning to capabilities like data analytics to embark on transformation initiatives and the power of hybrid cloud to protect their businesses. This year’s winners Petronas and Bank Muamalat are great examples of organizations that are addressing tightening resources and manpower with open source technology. In doing so, they demonstrate flexibility and resilience to adopt technologies, both existing and emerging, to craft their own unique path to success.” 

Koh Tat Chong, chief technology officer, Petroliam Nasional Berhad
“As a customer-fronting company, PETRONAS Dagangan is committed to making our customers’ everyday lives simpler and better by delivering quality products and services. Part of this promise is made possible through our continuous pursuit of advanced technologies, one of which is our move to a modern, open source platform. This migration not only enables cost efficiencies but also improves security and compliance, whilst safeguarding customer data. With the integration of Ansible, our overall infrastructure has become more resilient, and repetitive tasks have become automated – freeing our IT teams to focus on more strategic work.”

Ts. Megat Mohammad Faisal Khir Johari, chief technology officer, Bank Muamalat Malaysia Berhad
“For Bank Muamalat Malaysia Berhad, it is our utmost priority to provide convenient access to banking services through digital API-based channels like mobile apps and online portals for our customers. Through Red Hat’s open source technologies, we were able to create new revenue channels and expand the reach of our bank. This has promoted collaboration and diversity in our software development, opening new doors to innovative solutions that benefit both the internal organization and our customers. Overall, open source has supported us in our mission to drive innovation, move fast, and delight customers.”

Additional Resources

Connect with Red Hat

  • Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. Red Hat helps customers integrate new and existing IT applications, develop cloud-native applications, standardize on our industry-leading operating system, and automate, secure, and manage complex environments. Award-winning support, training, and consulting services make Red Hat a trusted adviser to the Fortune 500. As a strategic partner to cloud providers, system integrators, application vendors, customers, and open source communities, Red Hat can help organizations prepare for the digital future.

  • Except for the historical information and discussions contained herein, statements contained in this press release may constitute forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements are based on the company’s current assumptions regarding future business and financial performance. These statements involve a number of risks, uncertainties and other factors that could cause actual results to differ materially. Any forward-looking statement in this press release speaks only as of the date on which it is made. Except as required by law, the company assumes no obligation to update or revise any forward-looking statements.


    Red Hat, Red Hat Enterprise Linux, the Red Hat logo, JBoss, Ansible, Ceph, CloudForms, Gluster and OpenShift are trademarks or registered trademarks of Red Hat, Inc. or its subsidiaries in the U.S. and other countries. Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries. The OpenStack Word Mark is either a registered trademark/service mark or trademark/service mark of the OpenStack Foundation, in the United States and other countries, and is used with the OpenStack Foundation's permission. Red Hat is not affiliated with, endorsed or sponsored by the OpenStack Foundation, or the OpenStack community.