RED HAT INNOVATION AWARDS 2023

A leading Hong-Kong-based financial services group, BEA provides a comprehensive range of wholesale banking, personal banking, wealth management and investment services to customers through an extensive network of about 130 outlets covering Hong Kong, the Chinese Mainland, Macau, Taiwan, Southeast Asia, the United Kingdom, and the United States. 

BEA actively drives digital transformation through a well-defined fintech strategy, which incorporates cloud computing, artificial intelligence, machine learning, Regtech, and nurturing workforce talents. At the same time, the Bank is also committed to modernizing digital platforms for cross-border banking to enhance the overall client experience. 

The collaboration with Red Hat has allowed BEA to leverage leading open source technologies, improving the delivery speed of IT services with reduced risk and enhanced agility. BEA was able to enhance their RegTech solution through added voice-to-text features.

China CITIC Bank International Limited (“CNCBI”) is a Hong Kong-based full-service commercial bank that offers a broad spectrum of financial services spanning wealth management, personal banking, wholesale banking as well as global markets and treasury solutions. On the back of a heritage of more than 100 years, CNCBI aspires to grow into an outstanding bank that possesses professional capabilities to succeed with its customers, staff and community. Currently, CNCBI’s footprint includes 24 branches and two business banking centres in Hong Kong, as well as branches and presence in Beijing, Shanghai, Shenzhen and Macau, and overseas branches in New York, Los Angeles and Singapore. To maintain the agility of the IT team and reduce the time to market, China CITIC Bank International sought to migrate its wealth management app, which now runs on Red Hat OpenShift. 

As a leader in FinTech in Hong Kong, China CITIC Bank International benefited from Red Hat technologies, providing enhanced product functions that improve customer experience and satisfaction. Apart from achieving greater business agility, CNCBI leverages Red Hat solutions to move at faster speed with reduced risk, improving the delivery speed and relevance of IT products and services to the business. 

The Digital Transformation category recognizes organizations that have successfully made the transition into a truly digital enterprise, overcoming and addressing business challenges with digitalization.

Infosys is a global leader in next-generation digital services and consulting. Over 300,000 of its people work to amplify human potential and create the next opportunity for people, businesses, and communities. The company enables clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, it expertly steers clients, as they navigate their digital transformation powered by cloud and AI. It enables them with an AI-first core, empowers the business with agile digital at scale and drives continuous improvement with always-on learning through the transfer of digital skills, expertise, and ideas from Infosys’ innovation ecosystem. Infosys is deeply committed to being a well-governed, environmentally sustainable organization where diverse talent thrives in an inclusive workplace. 

Infosys wanted to move away from legacy automation tools to provide a risk-free environment for their internal projects and clients. Infosys collaborated with Red Hat to achieve automation at scale with Ansible playbooks. The company also wanted to develop an end-to-end automation solution to help address security vulnerabilities by adhering to security standards, best practices, and IT service management (ITSM) requirements. This collaboration enabled the implementation of over 60 automated workflows and reduced the process of legacy patching by nine days.

Jio Platforms Limited is the digital arm of Reliance Industries and is responsible for digital transformation across Reliance Industries, India’s largest and most profitable private sector company. Having established a market positioning in several sectors in India, such as retail, oil, petrochemicals, and digital services, Reliance Jio Infocomm Limited, a subsidiary of Jio Platforms Limited has built a world-class all-IP data-strong future-proof network using 4G LTE and 5G technologies. Jio Platforms is powering the 5G rollout of Reliance Jio with its indigenous 5G stack. It offers an end-to-end 5G solution consisting of 5G Radios, a complete 5G Core Network, AI/ML ATOM platform for 4G/5G, MANO for cloud CNF orchestration, ACI for cloud infrastructure deployment as well as the Cloud-native OSS/BSS Platforms. 

The exponential growth of data has forced telecommunication companies worldwide to accelerate their digital transformation journeys. To thrive in a hypercompetitive and price-sensitive market like India, Jio Platforms had to shift from its vertical cloud silo approach to a multi-hybrid cloud platform. 

JPL has deployed its Cloud Native 5G/4G Combo Core for millions of subscribers and massive user plane capacity in the Jio network. To meet the challenges of scalability, reliability, and interoperability, the base operating system used by these solutions is Red Hat Enterprise Linux (RHEL). 

RHEL facilitates efficient workload migration, provides consistent management, visibility, and security capabilities from development to production, for public, private, hybrid, and multi-cloud infrastructure. It provides the cross-infrastructure consistency, workload portability, and streamlined operations needed to move traditional and containerized workloads from the datacenter to edge locations.

Stellantis is one of the world’s leading automakers with a constellation of 14 iconic automotive brands globally. In India, Stallantis has invested over €1 billion since 2015 to develop a sustainable footprint in the country and grow its brands. India is a major sourcing hub for vehicles, components, and mobility technologies and hosts the heart of Stellantis ICT while strongly contributing to global software development. With a team strength of 700+ empowered employees, aligned across the business, IT functions, software, and CoEs in Chennai, Bengaluru, and Hyderabad, Stellantis Digital Hubs in India drive continuous digital innovation and encourage software enhancement to create customer delight, operational excellence, and competitive advantage. 

Stellantis needed to transform its IT infrastructure to increase operational continuity, decrease downtime in its production process and eliminate as much of the error-prone human interaction in the release process as possible. The company also needed to create environments that are easily portable and apply a continuous integration (CI) and continuous deployment (CD) methodology to infrastructure. 

The implementation of Red Hat OpenShift Service on AWS enabled Stellantis to integrate multiple IT systems and help developers collaborate within and across projects, resulting in flexibility and faster development of apps. Stellantis will also benefit from the platform's automated scalability capability to optimize costs by scaling the additional compute capacity in the cluster as and when load increases on the application.

IndusInd Bank has designed the Enterprise Payment Hub with the help of Red Hat OpenShift Container Platform, a scalable and robust centralized payment system, thereby helping IndusInd Bank in offering seamless customer service further enhancing its customer experience. 

The Digital Transformation category recognizes organizations that have successfully made the transition into a truly digital enterprise, overcoming and addressing business challenges with digitalization. 

The Automation category celebrates organizations that have effectively harnessed automation to transform their organizational processes, workflows, and tasks. 

The Hybrid Cloud Infrastructure category showcases organizations that have demonstrated creative and collaborative use of public, private, and open cloud deployments. 

The Cloud-Native Development category highlights organizations that have effectively used agile methodologies to speed up the innovation and development of successful business applications that have made an impact on customers. 

The Resilience category shines a spotlight on organizations that have successfully overcome business challenges and disruption, continuing to exceed business goals and customer expectations with open source.

As the oldest and largest state-owned bank in the country, Bank Rakyat Indonesia (BRI) is currently one of the largest Indonesian companies in terms of market capitalization. Traditionally focused on providing banking services for micro, small, and medium enterprises, BRI wanted to generate new revenue streams via retail banking and had to adapt to the shifting demands of consumers that were increasingly digital-minded. To attract a younger demographic, BRI launched its BRI mobile banking app (BRImo) in 2019. However, this version of BRImo was unable to be scaled up to keep pace with customer demands. 

To provide fast, efficient, safe and easy-to-access financial services to capture this group of potential customers, BRI turned to Red Hat to modernize its enterprise applications and optimize the BRImo app. The use of Red Hat OpenShift Container Platform has allowed BRI to improve the scalability, agility, and responsiveness of BRImo, leading to higher customer satisfaction and retention. These upgrades have led to a 68% YoY user growth for BRImo in 2022.

Bank OCBC NISP has adopted Red Hat OpenShift and Red Hat Ansible Automation Platform. Red Hat OpenShift and Ansible Automation are helping increase developer productivity and to help launch products and services on the ONe Mobile application more quickly and scalably. In addition, using Red Hat OpenShift, together with Ansible Automation means Bank OCBC NISP’s IT teams can automate repetitive tasks, freeing up time to focus on more high-value activities, which can increase efficiency and productivity. This collaboration helps improve the customer experience for ONe Mobile customers, namely the mobile banking application for Bank OCBC NISP individual customers. 

The ONe Mobile application, which was launched in 2018, is a mobile banking application that helps Bank OCBC NISP's individual customers to grow and manage their finances. As of June 2023, the number of ONe Mobile transactions has increased by 63% and the transaction value has increased by 67% YoY. This shows good acceptance from customers of ONe Mobile's features that can support their financial needs, both for their wealth management and for daily transactions (daily banking).

Tokio Marine & Nichido Systems and Tokio Marine & Nichido Fire Insurance (hereafter "Tokio Marine & Nichido") position hypothesis-testing business as an important element of transformation. Agile methods were adopted company-wide to realize hypothesis-testing business.

In order to promote agile method correctly rather than self-initiated, Tokio Marine & Nichido selected Red Hat, as their external coach. In expanding agile development structure on a large scale, Tokio Marine & Nichido faced resource issues, which it overcame entering into quasi-agreement with multiple IT vendors and conducting development in a scrum that included a mix of IT vendors and in-house personnel. This has allowed agile methods to expand to 400 people and work on 10 new development projects simultaneously. Through the support of Red Hat Open Innovation Labs, which were designed based on Red Hat's open philosophy, a company culture change involving management and business departments has progressed, contributing significantly to the transformation of the entire group, including local companies overseas.

Agile method is a pillar of Tokio Marine & Nichido's efforts to expand their business domain in order to transform its business model. The company will continue to release agile and high quality products to improve customer satisfaction while providing high quality services in the core insurance business as they have in the past. Also, they believe these products will be a driving force to provide unprecedented services in the pre- and post-insurance areas.

Hitachi Construction Machinery Co., Ltd. is a leading manufacturer, distributor and service provider of construction equipment, providing products and solutions worldwide through its global network. In expanding its business, Hitachi Construction Machinery has positioned North America as one of the most important markets, but they faced two challenges – the innovation of the development process within Hitachi Construction Machinery and the shortening development lead time in order to fulfill the local requests. This is because Hitachi Construction Machinery had a mix of legacy and modern systems, and there was a need to radically address many issues in order to promote data connection and data utilization.

Hitachi Construction Machinery responded to this challenge by launching the Dealer Network Acceleration (DNA) project to improve operational excellence and dealer experience. To drive this project, they selected Red Hat Open Innovation Labs, which provides organizational learning support to implement innovation quickly and boldly by leveraging digital. The organizational transformation offered by Open Innovation Labs was a deciding factor to adopt Red Hat, as it was important for the business unit to take the lead in implementing innovation to achieve their goals.

Experts from Red Hat Consulting were committed to a result that satisfied each of Hitachi Construction Machinery and it’s subsidiary in Americas, Hitachi Construction Machinery Americas Inc., and worked collaboratively to solve business challenges using Open Innovation Labs' technology and open source methodologies. Through the DNA project, solution to improve operational efficiency was developed for Hitachi Construction Machinery Americas and its dealers. For example, the implementation of a single sign-on capability that connected an aging legacy system with a modern system of Hitachi Construction Machinery Americas was quickly rolled out globally, totally saving 300 to 600 hours of labor per month and increasing overall productivity. By organizing each business API, they were able to promote data utilization and create an environment conducive to business expansion. The award was given to the company for its ability to promote scrum development and self-organization in a short period of time and for proving that a business company can do full-scale agile development comparable to that of a venture company.

Tokyo Electron is a leading company of semiconductor production equipment with 83 locations in 18 countries and regions worldwide. The company is implementing a new core system in entire group companies, which aims to further productivity and quality. To connect its core SAP S/4HANA environment with various department-specific systems and data, Tokyo Electron sought to convert its mixed interface of legacy and modern tools to microservices.

Tokyo Electron selected Red Hat as the best partner to solve this problem and built a new infrastructure based on Red Hat OpenShift and Red Hat Integration. Red Hat OpenShift's container-based architecture has reduced deployment times to both development and production environments and increased developer productivity. Additionally, the new system environment, connected via Red Hat Integration, achieved 100% availability in production. Tokyo Electron enlisted the help of Red Hat Consulting to optimize the integration of SAP's core environment with its many subsystems. Working with Red Hat product experts, the company engaged in open source innovation to create a new integration methodology, simplify implementation and develop an advanced architectural design.

Tokio Marine & Nichido Systems and Tokio Marine & Nichido Fire Insurance (hereafter "Tokio Marine & Nichido") position hypothesis-testing business as an important element of transformation. Agile methods were adopted company-wide to realize hypothesis-testing business.

In order to promote agile method correctly rather than self-initiated, Tokio Marine & Nichido selected Red Hat, as their external coach. In expanding agile development structure on a large scale, Tokio Marine & Nichido faced resource issues, which it overcame entering into quasi-agreement with multiple IT vendors and conducting development in a scrum that included a mix of IT vendors and in-house personnel. This has allowed agile methods to expand to 400 people and work on 10 new development projects simultaneously. Through the support of Red Hat Open Innovation Labs, which were designed based on Red Hat's open philosophy, a company culture change involving management and business departments has progressed, contributing significantly to the transformation of the entire group, including local companies overseas.

Agile method is a pillar of Tokio Marine & Nichido's efforts to expand their business domain in order to transform its business model. The company will continue to release agile and high quality products to improve customer satisfaction while providing high quality services in the core insurance business as they have in the past. Also, they believe these products will be a driving force to provide unprecedented services in the pre- and post-insurance areas.

A subsidiary of KEPCO, South Korea’s largest electricity supplier, KEPCO KDN was founded exclusively to support KEPCO’s Information and communications technology (ICT) operations and provides total ICT services across all areas of the electric power system. KEPCO KDN provides services for ICT operations and management of electric power systems including virtual power plant platform, smart safety platform, micro-grid platform, solar energy management and operation platform, and electric vehicle charging platforms, as well as the cloud computing service for energy industries which acts as a foundation for all these services.

For better use of cloud computing services, KEPCO KDN worked with Red Hat to accelerate its cloud transformation journey. KEPCO KDN built its own automation-based cloud platform K-ECP(KDN Energy Cloud Platform), using Red Hat technologies, and is continuing to transform existing legacy systems into cloud-native ones to serve internal and external operations. Through the project, KEPCO KDN has delivered better user experiences for customers and modernized its applications while increasing the speed of app development as an energy ICT platform organization.

A division of Samsung Electronics, Samsung Networks Business was one of the first organizations to conduct mmWave 5G studies and laid the groundwork for mmWave to be used for mobile telecommunications. It is also the only major mobile network solution provider which has conducted the vRAN commercial deployment with tier-1 operators in North America, Europe, and Asia.

To expand footprints, Samsung has collaborated with industry-leading operators and enterprises in Japan. Samsung provided its cloud-native 5G SA Core for the operator’s commercial network across Japan. Samsung also brought its 5G SA virtualized core solution built on Red Hat OpenShift to successfully stream live videos with increased 4K quality and no buffering, due to ultra-low latency and higher upload speeds.

As a full-service Islamic bank in Malaysia, Bank Muamalat Malaysia Berhad (Bank Muamalat) is a pioneer in Islamic banking and provides Islamic banking products and services to Malaysians across the country, with 68 branches nationwide. 

The fintech landscape has changed dramatically in Malaysia in the past decade, with new fintech challengers disrupting the digital banking experience. Consumers also expect greater choice in online banking services. 

To better meet these market demands, continue delivering exceptional customer experiences, and create new revenue streams, Bank Muamalat set out to leverage Red Hat’s cutting-edge technologies, agile techniques, and cloud-native platforms to enhance software delivery speed and security. In doing so, Bank Muamalat aimed to create a connected ecosystem of partners, employees, apps, and devices that would result in better integration and a seamless banking experience.

Tapping into Red Hat Integration, Bank Muamalat’s Open API Gateway project successfully transformed its core services into a cloud-native integration platform, enabling seamless interaction between different software applications via a specified set of protocols and providing access to third-party applications. Red Hat’s open, modular framework equips Bank Muamalat with all capabilities required to build an agile, effective, security-focused infrastructure that adapts to business and industry changes.

Engaged in a spectrum of fuel and non-fuel activities, PETRONAS Dagangan aims to leverage automation to improve staff productivity and reduce errors in software processes such as patching and configuration management through deploying Red Hat solutions. 

Currently, the company has 1,076 petrol stations nationwide. Patching for the operating systems in these petrol stations was previously a highly manual process, making it a tedious, resource-intensive and costly process. There was also a higher risk of errors in software-related processes due to manual deployments, apart from reported breaches and compliance issues pertaining to the CentOS operating system. With Red Hat Ansible Automation, PDB is better equipped to automate and streamline its IT operations through automated, timely patch updates, which led to increased efficiency, scalability, and security for Petronas’s petrol stations.

UnionBank, one of the leading universal banks in the Philippines, stands out through its superior technology, service culture, and centralized operations. Leveraging Red Hat's open-source technologies, UnionBank executed a seamless cloud migration and modernization of its UnionBank Online Service, utilizing Red Hat OpenShift Service on AWS . 

The collaboration also included a Red Hat Open Innovation Labs engagement, fostering collaboration, agile methodologies and DevOps capabilities. As a result, UnionBank achieved a 95% reduction in app deployment time, improved scalability and reliability, and reduced risks of manual errors, contributing to faster speed-to-market and an enhanced customer experience.

PSA Corporation Limited (PSA Singapore) operates the world’s largest transhipment hub, 24/7, all year round. Functioning as one integrated facility, the City Terminals, Pasir Panjang Terminals and Tuas Port offer connections to 600 ports globally – including daily sailings to every major port in the world.

With the growing need to enhance users' business experiences, PSA saw a demand for accelerated delivery of its IT services. Automating PSA’s IT processes via the Red Hat Ansible Automation Platform enabled PSA to achieve their objectives for higher productivity, increased performance and improved security and compliance, and ultimately, in delivering better user experiences. This success has also driven PSA to explore scaling Ansible Automation Platform across a broader scope in its organizational IT infrastructure in Singapore.

UOB is a leading bank in Asia. Operating through its head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, UOB has a global network of around 500 offices in 19 countries and territories in Asia Pacific, Europe and North America.

UOB’s progressive innovations and digital transformation reflects the Bank’s ambitions to build the future of banking for ASEAN. The Bank is building a modular and scalable infrastructure with a move to microservices enabled by Kubernetes technology. UOB is leveraging Red Hat’s OpenShift Container Platform (OCP) to enhance its customer experience, time-to-market, developer efficiencies and ongoing operations with a more resilient infrastructure.

KGI Securities, a wholly owned subsidiary of China Development Financial (CDF), is a market leader in a broad range of areas, including wealth management, brokerage, proprietary trading, underwriting, fixed income and a variety of derivatives products. KGI Securities provides clients with a full range of financial products for investment as well as wealth management services and assistance with fundraising in domestic and foreign capital markets. 

To enhance business agility and strengthen KGI Securities’ competitive advantage in the financial sector, KGI Securities deployed modern technologies and architectures allowing its core systems to support digitized business processes and decision-making. By adopting Red Hat OpenShift , KGI Securities streamlined processes, automated operations and adopted agile development practices. This successfully reduced system downtime while enhancing its performance and significantly improved user experience, leading to increased user satisfaction.

Founded in 1895, the National Taiwan University Hospital (NTUH) has nurtured countless professionals in medicine. It is renowned for the clinical care it offers and is highly trusted by the people of Taiwan. NTUH currently employs over 6,700 staff, with a capacity of around 2,600 beds, and serves over 8,000 outpatients on a daily basis. Hospital business processes require privacy protection and prevention of external attacks and internal misuse when interacting with external systems, which help prevent unauthorized access and data breaches. The growth and changes in hospital operations also necessitated a solution that would allow NTUH to quickly respond to business growth and changes. 

Working with Red Hat has allowed NTUH to monitor and integrate applications, emphasizing security and privacy protection, and to have flexible scalability to meet the business needs of its hospitals. Red Hat solutions enhanced NTUH’s efficiency, reduced risks and facilitated business growth and adaptation.

TMBThanachart Bank Public Company Limited (ttb) is a result of a merger between TMB Bank Public Company Limited (TMB) and Thanachart Bank Public Company Limited (Thanachart) in 2021. ttb aims to improve the financial well-being and deliver a great financial experience for customers by combining the unique strengths of both organizations. 

Post-merger, it was critical for ttb to integrate all IT assets and systems to better serve TMB and Thanachart customers. The bank wanted to leverage technology that could further support its digital banking strategy. Red Hat OpenShift Container Platform supported ttb in providing a reliable digital platform for a stronger customer experience. OpenShift has also helped speed up the development and enhancements to the bank’s consumer-facing applications. In addition, ttb built a new internet banking platform, Business One, for corporate and SME customers, supported by OpenShift . 

In doing so, ttb offered a world-class digital solution and platform to support business customers and provide greater choice. The bank’s innovation efforts and use of enterprise open source also contributed to strong growth in the volume of digital transactions.

Sacombank was one of the first joint stock commercial banks established in Ho Chi Minh City with an initial charter capital of VND 3 billion. Its vision is to be a national leader in Vietnam's modern retail banking. 

The bank identified technology as the key factor in its development strategy, focusing on investing in digital transformation, creating a solid foundation for the bank's comprehensive development in line with Industry 4.0 demands. Sacombank needed to maximize investment and reduce cost, as well as modernize applications and create a unified environment. The bank also wanted to adopt a more microservices approach for increased flexibility to launch future services, which would help the bank stay agile and ahead of the competition. 

The bank worked with Red Hat, leveraging Red Hat OpenShift to kickstart its digital transformation journey. Previously the bank was using community version Kubernetes, but transitioned to enterprise OpenShift to scale up their services and systems, including Treasury, Private Cloud, and Omnichannel banking. 

Red Hat solutions have helped Sacombank optimize customer experience and operational efficiency, and to improve management capacity and labor productivity. Focusing on a hybrid cloud approach has also enabled the bank to better serve its customers and capture new business opportunities, with open source driving the bank’s omnichannel strategy. To continue evolving the bank’s digital capabilities, Sacombank is further exploring integration and automation capabilities through for example Red Hat Ansible.