Maintenance
Redhat.com will be back soon
To order Red Hat® products, call 1-888-REDHAT1.
For training needs contact either training_sales@redhat.com or 1-886-626-2994.
Listed below are the regional telephone numbers and standard business hours for Red Hat Technical Support telephone support offerings.
For Premium subscribers with severity 1 or severity 2 calls outside of business hours, call your regional center as listed to be routed to off-hours handling. Also, you can just reply to the email notifications received when an open case was updated, or you can contact support using techsupport@redhat.com.
North America
North America
Premium customer support is available 24/7
| Location | Languages supported | Regional telephone numbers |
|---|---|---|
| United States and Canada | English | +1 919 301 3003 |
| Mexico | English & Spanish | +54 11 4329-7398 |
Latin America
Latin America
Available from 9 AM to 6 PM Monday-Friday (local time)
Premium customer support is available 24/7
| Location | Languages supported | Regional telephone numbers |
|---|---|---|
| Argentina | English & Spanish | +54 11 4329-7398 |
| Brazil | English & Portuguese | +55 11 3529 6006 |
| Other | English & Spanish | +54 11 4329-7398 |
| English & Portuguese | +55 11 3529 6006 |
Europe, Middle East, Africa
Europe
| Location | Languages supported | Regional telephone numbers |
|---|---|---|
| France | French | +44 1252 362 711 |
| Italy | Italian | +44 1252 362 725 |
| Spain | Spanish | +44 1252 362 728 |
| Germany | German | +44 1252 362 713 |
| United Kingdom | English | +44 1252 362 710 |
| Other | English | +44 1252 362 710 |
| French | +44 1252 362 711 | |
| German | +44 1252 362 713 | |
| Italian | +44 1252 362 725 | |
| Spanish | +44 1252 362 728 |
Middle East
Available from 9 AM to 5 PM Saturday-Thursday (local time)
| Location | Languages supported | Regional telephone numbers |
|---|---|---|
| Other | English | +44 1252 362 710 |
Africa
Available from 9 AM to 5 PM Monday-Friday (local time)
| Location | Languages supported | Regional telephone numbers |
|---|---|---|
| Other | English | +44 1252 362 710 |
| French | +44 1252 362 711 | |
| German | +44 1252 362 713 | |
| Italian | +44 1252 362 725 | |
| Spanish | +44 1252 362 728 |
Asia Pacific
Asia Pacific
Available from 9 AM to 5 PM Monday-Friday (local time) excluding India
Available for customers in India from 9 AM to 6 PM Monday-Friday (local time)
Premium customer support is available 24/7
| Location | Languages supported | Regional telephone numbers |
|---|---|---|
| Australia | French | +61 3 9624 8100 |
| China | English & Mandarin | +86 (10) 62608130 |
| Hong Kong, China | English & Cantonese | +852 36150747 |
| India | English | 000-800-919-0891 |
| Japan | English | +81 (3) 45881313 |
| Japanese | +81 (3) 63327654 | |
| Korea | Korean | +82 (2) 34902906 |
| Singapore | English | +65 6490 4200 |
| Taiwan | English & Mandarin | +886 0801491501 |
| Other | English | +61 3 9624 8100 +65 6490 4200 +81 (3) 45881313 |
| Mandarin | +86 (10) 62608130 | |
| Cantonese | +852 36150747 | |
| Japanese | +81 (3) 63327654 | |
| Korean | +82 (2) 34902906 |
