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Listed below are the regional telephone numbers and standard business hours for Red Hat Technical Support telephone support offerings.
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| Location | Standard business hours (in local times) | Languages offered | Regional telephone numbers |
|---|---|---|---|
| United States and Canada | 9 AM to 6 PM Mon-Fri | English | Toll-free: 888-GO-REDHAT (888-467-3342) |
| Latin America (excl. Brazil) | 9 AM to 6 PM Mon-Fri | Spanish | Argentina: 0800-222-7294 Bolivia: 800-100-377 Chile: 800-56-2626 Colombia: 01800-700-1664 Costa Rica: 0800-054-2046 Ecuador: 1800-010-125 Guatemala: 1800-300-0073 Mexico: 01800-123-1661 Panama: 00800-054-0402 Paraguay: 00980-0542-0024 Peru: 0800-52-410 Puerto Rico: 1866-677-2402 Uruguay: 000-4054-353 Venezuela: 0800-100-5602 Other: +54 11 4341 6298 |
| Brazil | 9 AM to 6 PM Mon-Fri | Portuguese | Toll-free: 0800-602-5222 Other: +55 11 3529 6006 |
| Western Europe, Northern Europe, and Africa | 9 AM to 5 PM Mon-Fri | English French German Italian Spanish |
International toll-free number from Denmark, Finland, France, Germany, Norway, Italy, South Africa, Spain, Sweden, UK: +800-GO-REDHAT (00800 4673 3428) Local toll-free: France: 0800 914 729 Italy: 800 876 846 South Africa: 0800 991 536 Spain: 900 991 843 UK: 0800 018 5548 Other countries, or when toll-free is not available: English: +44 1252 362 710 French: +44 1252 362 711 German: +44 1252 362 713 Italian: +44 1252 362 725 Spanish: +44 1252 362 728 |
| Eastern Europe | 9 AM to 5 PM Mon-Fri | English Russian |
Russia: +7 (495) 2323668 Other: +381 11 3605 361 |
| Middle East | 9 AM to 5 PM Sat-Thu | Arabic English French |
Saudi Arabia: 800 8445141 United Arab Emirates: 800 04415146 Other: +971 4425 7200 |
| India | 9 AM to 6 PM Mon-Fri | English | Toll free (for customers in India) : 1-800-407-733428 Toll (For customers outside India) : 91 - 20 - 30467490 Toll free out of business hours: 000-800-440-1708 |
| North Asia-Pacific | 9 AM to 5 PM Mon-Fri | Mandarin Cantonese Japanese Korean |
China: 800 810-2100 Option 2 China Mobile: +86 10 6533-9396 Hong Kong: 800 901 222 Taiwan: 00801 861036 Japan: 0120 102 012 Korea: 080 081 0880 |
| All other Asia-Pacific | 9 AM to 5 PM Mon-Fri | English | Australia: 1800 888 297 Indonesia: 00180 361 365 Malaysia: 1 800 804 523 New Zealand: 0800 441 734 Philippines: 1 800 1611 6738 Singapore: 800 6161 771 Sri Lanka: 242 2044 or 011 2422044 Thailand: 001 800 611 1101 Other: +61 7 3514 8160 |
