Virgin Media O2 protects critical cloud service with supported foundation

Virgin Media UK, part of Virgin Media O2 and the UK’s second-largest mobile network operator, began a digital transformation project to update its business support systems (BSS) and online charging systems (OCS). The service provider chose to build the new environment for these systems, IT Private Cloud, with Red Hat cloud platform technology, backed by Red Hat® Enhanced Solution Support. With 24x7 access to Technical Account Managers (TAMs) and other support staff, Virgin Media O2 can avoid costly delays, provide a consistent experience, and protect its reputation by quickly troubleshooting and resolving issues.