Blue Cross and Blue Shield NC builds platform for self-healing processes

Blue Cross and Blue Shield of North Carolina (Blue Cross NC) is working to make healthcare better, simpler, and more affordable. Read this informative customer snapshot outlining how Red Hat® Ansible® Certified Content Collection for ServiceNow IT Service Management (ITSM), supported by Red Hat Technical Account Management, helped BCBS speed up the development of automation workflows. This process allowed Blue Cross and Blue Shield NC to use ServiceNow as an administrative tool. Read more.