Digital capabilities are critical to Cathay Pacific’s growth strategy. However, its legacy infrastructure hindered digital innovation, with inflexible platforms that were time-consuming and costly to modify. “Our legacy on-premise infrastructure was very slow to provision, so speed to market was affected,” said Kerry Peirse, general manager of IT infrastructure and operations at Cathay Pacific. “It wasn't stable, with typically 1 or 2 high-severity incidents each month. It was difficult to scale up or down to meet demand, so we usually had to over-provision. With multiple platforms from different vendors, it was also not standardized, making it difficult to support and subsequently increasing costs.” The airline sought a new partner—and platform—that could help it quickly modernize.
Cathay Pacific transforms with digital, hybrid cloud infrastructure