Gathering Device Support Logs

Interactive demo•1 min• Red Hat Device Edge

Published on May 10, 2026 by Ken Osborn

This interactive demo helps administrators maintain system health and troubleshoot remote edge devices efficiently using Red Hat Edge Manager. It walks through the full diagnostic data collection and retrieval workflow from start to finish.
Cursor arrow pointing at a purple target
What you'll learn Resources Related interactive demos Feedback

What you'll learn in this interactive demo

• Listing managed edge devices using the flightctl get devices command
• Identifying and copying the unique device name UID for the target edge system
• Triggering an SOS report on the remote device using the flightctl console command
• Transferring the generated SOS report tarball to the local workstation
• Verifying the local availability of the sosreport.tar.xz file using the ls command

E-book
Checklist
Overview
Blog post
Blog post
Interactive demo

Customizing Device Resource Monitoring

Learn how to use Red Hat Edge Manager device monitoring to set custom disk thresholds, apply fleet-wide policies via flightctl, and troubleshoot degraded edge devices.

1 min

Red Hat Device Edge

 Interactive demo

Authentication via PAM Issuer Service

Learn how to manage user authentication in Red Hat Edge Manager. This guide shows how to configure the PAM Issuer Service, log in via flightctl CLI, and access the Edge Manager UI.

1 min

Red Hat Device Edge

We'd like to hear from you

We welcome your thoughts on our interactive demos at Red Hat. We're committed to delivering engaging, hands-on learning resources, and your input helps us continue to improve our offerings.

Share feedback
A woman wearing a Red Hat hoodie and headphones smiles while using a laptop

About the author of this page

Ken Osborn headshot

Ken Osborn

Principal Technical Marketing Manager

Ken Osborn is a Principal Technical Marketing Manager at Red Hat focused on edge technologies. With more than 20 years of experience in the IT industry, Ken has held roles spanning pre-sales engineering, product and technical marketing, with a strong emphasis on helping organizations bridge traditio...