Success story

The key to happier Cisco customers? Higher IT productivity.

Cisco logo

Fast facts

Industry: Technology
Region: North America
Headquarters: San Jose, CA
Company size: 71,500 employees

Having a strategic, forward-thinking partner like Red Hat that aligns with all of our priorities is a key part of Cisco’s success. We’re thankful to have Red Hat as our partner.

MICHAEL WHITE, I.T. ARCHITECT, CISCO

Overview

To keep pace with customer demand, Cisco, a leading provider of networking solutions, must quickly deliver new IT products and solutions. The challenge is to keep its IT team engaged and productive to fuel innovation. With help from Red Hat, Cisco built its Lightweight Application Environment (LAE), which runs on Red Hat® OpenShift Container Platform, a Platform-as-a-Service (PaaS) technology formerly known as OpenShift Enterprise by Red Hat. Now provisioning times have gone from months to minutes, and the Cisco IT team can focus on strategic initiatives.

Cisco enhances software and product development with Red Hat OpenShift Container Platform

Cisco created a modern, on-premise PaaS environment where 1,000+ of its developers can easily design and build apps.

The path to success

Challenge: Improve productivity and speed to market

Cisco’s success depends on its ability to quickly deliver innovative IT products and solutions to customers. Delays can cost the company business. To encourage speed to market and improve satisfaction, Cisco needed to keep its 1,000+ developers fully engaged in designing and building applications and guard against high employee turnover, low productivity, and slow response times.

Case study

Cisco enhances software and product development with Red Hat OpenShift Container Platform

Solution: Build a 1-stop shopping catalog

Cisco turned to Red Hat to design and build its LAE, a PaaS deployment that supports hundreds of apps that power a variety of business functions. The solution gives developers a self-service portal they can use to order the IT resources they need to develop apps, eliminating manual provisioning. “It’s a 1-stop shopping catalog … making the ordering process seamless and easier for developers to use,” said Sudha Agrahara, IT manager at Cisco.

Software & services

Hardware

  • Cisco UCS servers
  • Cisco networking equipment
  • NetApp storage

Results: Move from months to minutes for faster innovation

Cisco developers used to wait as long as 3 months for projects to be provisioned. “[Now] the developers push a button and the service is delivered within a matter of … minutes,” said Agrahara. More productivity means customers get innovative products and services faster. The solution reduces demands on limited IT resources and gives developers more time to focus on creative projects, increasing employee satisfaction. “Having a strategic, forward-thinking partner like Red Hat that aligns with all of our priorities is a key part of Cisco’s success,” said Michael White, IT architect at Cisco. “We’re thankful to have Red Hat as our partner.”

Prior to OpenShift, we limited ourselves to a small number of technologies, and it took a long time to add new ones. OpenShift lets us provide the technologies developers want, quickly and automatically … so we can best serve the business, customers, and partners.

MICHAEL WHITE, I.T. ARCHITECT, Cisco
The OpenStack word mark and the Square O Design, together or apart, are trademarks or registered trademarks of OpenStack Foundation in the United States and other countries, and are used with the OpenStack Foundation’s permission. Red Hat, Inc. is not affiliated with, endorsed by, or sponsored by the OpenStack Foundation or the OpenStack community.