First, Telefónica worked with Red Hat to help define its container adoption journey. This would be used as the basis for selective migration of some mobile application-specific functions to a Red Hat solution set comprising Red HatⓇ OpenShiftⓇ Container Platform, Red Hat Fuse, and Red Hat 3scale API Management.
Telefónica and Red Hat worked together to define the metrics that would establish a service baseline before setting out a scrum-based work schedule. A series of workshops then established the necessary frames of reference, tools, and capacity requirements, and assessed how these related to the project’s primary objectives. The KPIs focused on reducing the time taken to complete six specific process areas: development cycle, deployment, application patching, preventive maintenance, application rollback, and platform scaling and growth.
Telefónica’s engineers are now able to demonstrate measurable improvements around essential services, like Telefónica’s core mobile app. Red Hat helped to transform the design, build, testing, and delivery of high-value digital solutions for several teams, including architecture, development, security, and operations. Now, they’re faster, more efficient, effective, and less costly, ultimately improving customer experience.