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Success story

Vodafone Idea Limited automates to improve IT infrastructure

Overview

To increase efficacy, conserve resources, and meet compliance standards, Vodafone Idea Limited chose to develop an automation solution with Red Hat. By consolidating and integrating its automation tools into a unified platform, Vodafone Idea Limited has saved 30% of costs year over year, reclaimed more than 1,000 working hours, and now solves automation use cases in minutes instead of hours.

 

Vodafone Idea has automated IT infrastructure and operations end to end by adopting Red Hat Ansible Automation Platform. Adopting Ansible Automation Platform has helped in reducing cost and improving operational efficiency with increased user productivity and faster go to market.

Jagbir Singh
Chief Technology Officer, Vodafone Idea Limited

Challenge

Optimize IT infrastructure and efficiency

As India’s leading telecom operator providing connectivity to nearly 270 million mobile customers (as of December 2020), Vodafone Idea Limited needed to optimize its IT infrastructure. Teams’ manual daily operations resulted in low operational efficiency and multiple errors. Disconnects between automation tools caused security and compliance risks, inefficient use of resources, and financial penalties caused by frequent breaches in service-level agreements (SLAs).

Solution

Use automation to standardize management platform

With standardization and automation, Vodafone Idea Limited improved the service management platform that offers business units IT visibility and control regardless of location or operating system. Using Red Hat Ansible Automation Platform because of its open source qualities and applicability, Vodafone Idea Limited consolidated and integrated its automation tools into a unified platform, dashboard, auditing, and reporting system. This solution is now being replicated with accounts across the globe.

Business outcome

Save costs and achieve more in less time

After implementing a standardized management solution, Vodafone Idea Limited’s teams now can solve automation use cases in minutes instead of hours. Approximately 75% of alerts are now automatically self healed and resolved, and the automated provisioning of Infrastructure-as-a-Service and Platform-as-a-Service is 99% faster. Standardization saved 30% of costs year over year, and automation reduced security and compliance risks, shortened the SLA commitment, and saved more than 1,000 working hours for employees.

Watch more on Vodafone Idea’s cloud journey

See how Vodafone Idea Limited worked with Red Hat when creating a universal network cloud to expand its digital services, accommodate growth, and improve DevOps and connectivity points.

In this Red Hat virtual event, Vodafone Idea Limited discusses the company’s journey to open hybrid cloud.


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