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About Red Hat
The value of a Red Hat subscription
Red Hat® subscriptions give you what you need to put technology to work in complex environments, including tested software, support, added security, and flexibility throughout your subscription.
Benefits of a Red Hat subscription
Red Hat solutions are tested and hardened to make sure they’re as secure as possible. They’re also backed by a dedicated Product Security team that monitors, identifies, and addresses risks that affect our products.
Red Hat has relationships with thousands of software, cloud, and hardware partners, so you can deploy knowing that the technology in your environment will work with Red Hat.
Supported life cycles
Red Hat subscriptions are not tied to a specific version, giving you the freedom to choose from multiple supported versions and upgrade on your schedule.
With a subscription, you can view our product roadmaps and provide feedback to help shape our product direction.
Many products in the Red Hat portfolio are integrated with Red Hat Insights and analytics services, which can help you proactively identify and remediate security, compliance, and configuration risks.
Red Hat subscription model FAQs
Get answers to common questions about the Red Hat® subscription model, how subscriptions are used in customer environments, and why managing your subscription is important. See how Red Hat subscriptions provide everything you need to run your systems reliably and more securely.
A Red Hat subscription provides you with access to download supported and released versions of Red Hat software. It also provides access to an online knowledgebase and support for advice and guidance to deploy, configure, and manage the Red Hat software, even in critical environments.
What’s more, you also get access to Red Hat software as it’s updated by Red Hat.
An active Red Hat subscription provides what you need to run all your systems reliably and more securely. In addition to the software, a subscription gives you access to a community of experts, knowledge resources, security updates, and support tools that you can't get anywhere else.
- Bug fixes
- 24/7 availability
- Unlimited incidents
- Specialty-based routing
- Multi-vendor case ownership
- Hardware certifications
- Software certifications
- Cloud Provider certifications
- Software assurance
- Red Hat Product Security
- Red Hat Customer Portal
- Customer Portal Labs
Absolutely. When you purchase a subscription, you choose the level of support services for your specific use cases and environments. Support levels include premium, standard, and self-support (available only in certain regions and on Red Hat Enterprise Linux Server Entry Level). Red Hat also offers support services that can be added on top of your subscriptions, for a customized package.
Red Hat subscriptions are typically sold in one- and three-year terms. Some offerings may be structured and charged differently.