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Success story

BTPN delivers innovative banking services faster with Red Hat

Fast facts

Industry: Financial services
Business challenge: Cloud-native application development
Region: APAC
Location: Jakarta, Indonesia
Company size: 200,000 agents in 786 branches

We have seen spectacular speed improvements. This agility translates into our customers enjoying new services much faster than before.

Jufri Fan, Head I.T. Solution Architect, BTPN

About the Company

PT Bank Tabungan Pensiunan Nasional Tbk (BTPN) is a foreign exchange commercial bank that focuses on the mass market segment, including micro, small, and medium enterprises (MSMEs). To increase its agility and efficiency, BTPN worked with Red Hat® Consulting to refine its DevOps capabilities and successfully deploy agile container, management, and automation technology and container-native storage. As a result, the bank has accelerated its application development and deployment processes, reduced operating expenses, and gained competitive advantage in a new, growing market.

The path to success

Opportunity: Improve banking access with innovative services

To support its vision of changing the lives of millions of Indonesians, BTPN wanted to innovate faster and more efficiently—and test and release on a more regular cadence. BTPN decided to adopt a modern, agile application development approach, including DevOps and continuous delivery via automation. “Our integration and deployment processes were mostly manual, with many human interventions required at every stage,” said Jufri Fan, head IT solution architect at BTPN. “As a result, development and testing was slow, and deployment speeds affected the team’s ability to deliver new, valuable services.”

Case study

BTPN launches innovative banking services faster with Red Hat

Solution: Deploy an agile enterprise solution

After evaluating several solutions, BTPN decided to deploy Red Hat OpenShift® Container Platform as the foundation of its agile DevOps environment. “Red Hat demonstrated how their expertise would help us deploy an agile solution within 6 months, with support for continuous integration and delivery,” said Jufri. The bank also migrated its back-end storage systems to Red Hat Gluster® Storage for scalable, automated, and standardized data storage. BTPN engaged Red Hat Consulting for support and training.

Results: Support key DevOps initiatives

BTPN’s new platform automates resource provisioning and scaling, improving speed to market. Provisioning an application used to take several days—now, the same process can be completed in minutes. Application deployment time was also reduced from days to minutes. “We have seen spectacular speed improvements,” said Jufri. “This agility translates into our customers enjoying new services much faster than before.” The bank also reduced operating expenditure (OpEx), including licensing costs. In addition, with help from Red Hat Consulting, BTPN stabilized its OpenShift deployment and optimized container storage performance and automation.

Our DevOps initiative has helped us adopt new technologies and develop our skills to enable our digital transformation. … With this foundation in place, we are able to continue our improved pace of innovation to meet our customers’ needs.

Jufri Fan, Head I.T. Solution Architect, BTPN