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Understanding mobile technologies
The widespread adoption of smartphones has led businesses to develop and deploy mobile apps. With these apps, businesses engage with their customers and employees in new ways, providing timely access to data and features that improve productivity and deliver a more personalized user experience.
What does mobile mean for today’s enterprise?
Mobile technologies offer enterprises opportunities for innovation and digital transformation. Enterprise mobility is about putting mobile users at the heart of business strategy. Mobile app development is shifting from standalone mobile app initiatives to more integrated solutions. These applications take advantage of multiple technologies that provide additional business value, improved development and deployment efficiencies, and greater flexibility and scalability. This makes mobile a part of the broader enterprise application development landscape.
Mobile apps are an important channel for enterprises to engage with their customers and employees. However, mobile app development and deployment demands speed and flexibility as mobile projects are often subject to unpredictable user demand patterns and scaling requirements. The challenge for IT is to support faster development and delivery while maintaining control over security, managing infrastructure requirements, and integrating apps with data and processes. IT can meet this challenge by developing an API strategy and choosing platforms that support mobile development.
Transform business with mobile solutions
Because mobile is always on, immediate, pervasive, and capable of greater contextual awareness, it offers organizations the opportunity to streamline and transform business processes. This can create new revenue streams and help realize operational efficiencies. Mobile technologies are a key element of digital transformation and modern approaches to developing apps.
As organizations rapidly increase engagement with customers and employees through the mobile channel, the need to create, integrate, and deploy mobile apps faster and more efficiently is critical. Red Hat offers tools to support mobile app development and consulting services that help customers and partners accelerate mobile app development and integration with back-end systems and third-party services.
Field workforce management
Many industries’ workforces spend a significant portion of their workday in the field, conducting maintenance checks, servicing infrastructure, selling products and services, and delivering inventory. Managing these field operations can be complicated and expensive. Using mobile technologies to support field workforce management helps promote innovation and improve operational efficiency and customer service by:
Providing real-time, accurate information to field workers through integration with back-end systems.
Improving scheduling and routing using location-based and real-time data.
Eliminating manual processes through automated form-fills and data capture.
Optimizing workflows by integrating with other technologies, like business process and rules management, data analytics, or Internet of Things (IoT).
Mobile solutions by industry
With mobile banking taking off at an explosive pace, the demand for mobile solutions and supporting technologies has skyrocketed. Greater customer service and control, delivered on-demand through mobile apps, necessitates rapid innovation and a mobile-first business philosophy.
In addition, traditional banking and financial institutions face increased competition from startups and alternative competitors (e.g. Apple Pay, Paypal, Moven etc.) as brick-and-mortar banking gets displaced by online and mobile banking.
As mobile banking has taken off, the demand for mobile solutions, supporting technologies, and developer skills has skyrocketed.
Smart phones and tablets, connected to back-end enterprise systems, further automates and improves how manufacturers do business with suppliers and communicates with their field workforce and customers. Putting real-time information into employees’ hands—wherever they are—can enable increased productivity, better resource management, and faster decision making.
With its heavy reliance on people and resources such as machines, parts, and product inventory, mobile solutions offer new opportunities for manufacturers to optimize inventory management, logistics, fleet management, customer service, and more.
Smart manufacturing is set to transform supply chain processes, impacting how products are invented, produced, handled and shipped.
From drill rig to pipeline and fleet management, today’s mobile solutions provide unique opportunities for efficiency in critical oil and gas operations.
A mobile workforce management app can give field engineers automatic geolocation of pipeline assets for maintenance checks and instant access to important data and specifications. In the case of incidents, mobile solutions also give the ability to capture images of problems and to communicate with other engineers for assistance. Finally, completion of on-site inspections can be done via mobile forms.
Integrated securely with back-end systems, mobile apps boost timeliness and amount of information available, leading to better decision-making, safety, and productivity.
Moving from paper to apps
From field service to transaction processing, paper forms are still used to collect data. Imagine eliminating many of these forms with mobile apps that can easily capture digital information, autofill data fields, verify data entry, and exchange data with back-office systems. Not only is this more user-friendly but is also more reliable, secure, and efficient, giving you real-time control and visibility. Explore the business case for replacing paper-based workflows with mobile forms using codeless tools.
Why choose Red Hat?
Red Hat does a lot of work within the mobile technologies open source community. Our engineers help improve features, reliability, and security to make sure your mobile solutions perform well, while remaining stable and secure.
As with all open source projects, Red Hat contributes code and improvements back to the upstream codebase, sharing advancements along the way. Of course, collaborating with a community is about more than developing code. Collaboration is about the freedom to ask questions and offer improvements—that’s the open source way and the power of the open organization. It’s why Red Hat has been a trusted provider of enterprise infrastructure for over 20 years.
Full access to the right information in real time is key to delivering on the promise of the mobile experience...
The mobile tools you need
Cloud Computing
An open, hybrid Platform-as-a-Service (PaaS) that lets developers quickly develop, host, scale, and deliver apps in the cloud.
Cloud Computing
A collection of cloud-native runtimes for developing apps natively on Red Hat OpenShift.
API Management
A platform that makes it easy to share, secure, distribute, control, and monetize your APIs for internal or external users.
Integration
A distributed integration platform that connects your infrastructure and enables integration experts, application developers, and business users to collaborate and independently develop connected solutions.