Red Hat, Inc. (NYSE: RHT), the world's leading provider of open source solutions, today announced that Brinker International, Inc., a leader in casual dining, has deployed several Red Hat solutions to deliver a consistent digital guest experience. Built on Red Hat Enterprise Linux and Red Hat Gluster Storage and supported by Red Hat Satellite and Red Hat Insights, Brinker is aiming to transform the modern dining experience by unifying its digital platforms in a new, open source e-commerce environment.
Red Hat has been invaluable in helping us develop a solution that supports our current business needs, as well as new technologies we want to bring to the industry.
The parent company of Chili’s Grill & Bar and Maggiano’s Little Italy, Brinker set out to update the digital platforms that supported its 900 corporate Chili’s Grill & Bar restaurants, including its mobile application, website, in-restaurant table kiosks and curbside dining.
To keep pace with its vision for a more modern and personal guest experience, the company sought an open source solution to bring its digital offerings together in one unified e-commerce environment. Brinker selected Red Hat as its technology partner to create an open source-based digital platform and deployed Red Hat Enterprise Linux as the foundation for its new e-commerce environment, citing its ability to provide the flexibility to deploy new solutions quickly and continually. The new e-commerce environment created with Red Hat software helps Brinker develop, test, and deploy new features and services faster with a continuous development and deployment (CI/CD) approach. This has helped the company to reduce provisioning time from weeks or months to hours or minutes.
In addition, Brinker deployed Red Hat Gluster Storage as the container based storage platform to aggregate customer feedback data and to support the development, testing, integration, and production of new features. The scalable data management and real-time customer support of Red Hat Gluster Storage enabled Brinker to implement container-based persistent data storage to more rapidly deliver innovative features while maintaining a consistent user experience across multiple channels.
Brinker is also using the resource provisioning capabilities of Red Hat Satellite to enforce security protocols, enable updates, and enhance unique configurations across the Red Hat Gluster and Red Hat Enterprise Linux foundation. Brinker is using the predictive analytics capabilities of Red Hat Insights to increase visibility into system configuration and mitigate risks in real time.
Deploying the new environment to all corporate-owned Chili’s restaurants took less than a year and a half and, using the new platform, Brinker launched its new digital curbside service in less than eight weeks. The collaborative power of open source innovation, combined with Red Hat’s award-winning global support has given Brinker the capacity to test, deploy, and implement innovative services within its new e-commerce environment, with zero downtime. The company has had such positive results with the deployment of its new e-commerce environment that it is now expanding its online system to its 400 franchise restaurants, as well as its Maggiano’s restaurants.
Supporting Quotes
Nathan Huber, enterprise architect, Brinker International
"There is so much innovative development going on in open source communities today, and we knew we needed to tap into it to create the kind of environment we were after, but in the early stages we needed additional security expertise and support from a vendor partner. Red Hat has been invaluable in helping us develop a solution that supports our current business needs, as well as new technologies we want to bring to the industry."
Ranga Rangachari, vice president and general manager, Red Hat Storage
"Organizations are consistently looking for ways to modernize and scale their infrastructure, while providing flexibility, and many have found containers to be the answer. Forward thinking organizations, like Brinker understand that for modernization efforts and their container journey to be successful, a modern approach to storage is essential. Red Hat's software-defined storage solutions deliver more secure and elastic persistent storage for containers that can help businesses accelerate their business by developing, implementing and supporting new, data centric services."
About Red Hat
Red Hat is the world's leading provider of open source software solutions, using a community-powered approach to provide reliable and high-performing cloud, Linux, middleware, storage and virtualization technologies. Red Hat also offers award-winning support, training, and consulting services. As a connective hub in a global network of enterprises, partners, and open source communities, Red Hat helps create relevant, innovative technologies that liberate resources for growth and prepare customers for the future of IT. Learn more at http://www.redhat.com.
Forward-looking statements
Certain statements contained in this press release may constitute "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements provide current expectations of future events based on certain assumptions and include any statement that does not directly relate to any historical or current fact. Actual results may differ materially from those indicated by such forward-looking statements as a result of various important factors, including: risks related to the ability of the Company to compete effectively; the ability to deliver and stimulate demand for new products and technological innovations on a timely basis; delays or reductions in information technology spending; the integration of acquisitions and the ability to market successfully acquired technologies and products; fluctuations in exchange rates; the effects of industry consolidation; uncertainty and adverse results in litigation and related settlements; the inability to adequately protect Company intellectual property and the potential for infringement or breach of license claims of or relating to third party intellectual property; risks related to the security of our offerings and other data security vulnerabilities; changes in and a dependence on key personnel; the ability to meet financial and operational challenges encountered in our international operations; and ineffective management of, and control over, the Company's growth and international operations, as well as other factors contained in our most recent Quarterly Report on Form 10-Q (copies of which may be accessed through the Securities and Exchange Commission's website at http://www.sec.gov), including those found therein under the captions "Risk Factors" and "Management's Discussion and Analysis of Financial Condition and Results of Operations". In addition to these factors, actual future performance, outcomes, and results may differ materially because of more general factors including (without limitation) general industry and market conditions and growth rates, economic and political conditions, governmental and public policy changes and the impact of natural disasters such as earthquakes and floods. The forward-looking statements included in this press release represent the Company's views as of the date of this press release and these views could change. However, while the Company may elect to update these forward-looking statements at some point in the future, the Company specifically disclaims any obligation to do so. These forward-looking statements should not be relied upon as representing the Company's views as of any date subsequent to the date of this press release.