Ultimately, the goal of self-healing infrastructure to remove the operational burden of running systems. To accomplish this, organizations need a highly intelligent and highly automated platform that can cope with multiple generations of technologies across a range of deployment scenarios. Red Hat® OpenShift® is a leader in Kubernetes and other communities shaping the future of cloud technology. It gives you the ability to run anywhere (on-premises, off-premise, or a combination of both.) You also get access to Red Hat Integration to connect and automate almost any element within the datacenter. Red Hat Ansible® Automation Platform provides built-in playbooks for everything from servers to storage to networking and security.
Evolving from DevOps to AIOps
To ensure the continuous automation, security, iterations, and innovations that make self-healing infrastructure possible, teams need to work closely together. The DevOps process ensures high levels of collaboration and automation. Similarly, AIOps leverages artificial intelligence and machine learning to manage infrastructures. Self-healing infrastructure offers the possibility of significantly improving performance and uptime, and achieving the goal of AIOps where automation and AI handle the majority of operations.
Organizations will need to develop high-level plans for their automation efforts and the technologies needed to support them. These plans will guide investments through the lens of the automation strategy, ensuring that automation supports the needs of its organization.
Benefits of self-healing infrastructure
Adding self-healing capabilities to the organization’s existing infrastructure can have immediate and tangible benefits. Early adopters have improved the operational performance of their existing distributed systems and have applied many of the principles to their cloud environments as well.
Reducing the cost of running systems
As distributed systems become more numerous and complex it is no longer cost effective to manage them the same way as organizations did in the past. Employee turnover has made it difficult to retain operational knowledge and alert fatigue reduces the time and attention available for running these critical systems. Organizations minimize direct costs by applying self-healing practices to their infrastructure. Consider a recent financial services customer that receives approximately 1000 infrastructure service tickets per day, which can cost up to $50 per ticket to manually resolve. It is expected that 30% of these requests can be eliminated through self-healing infrastructure and save the organization millions of dollars.
Securing systems more effectively
Security threats targeting enterprises are overwhelming their capacity to keep systems secure. An expanding array of systems has reduced the ability of operational staff to appropriately respond to security issues that affect systems. Organizations can reduce their risk exposure and staff burden by investing in self-healing infrastructure.
Easing the burden of meeting compliance obligations
In regulated industries such as financial services or healthcare, regulators require traceability into actions across the datacenter. Organizations can reduce this burden by employing predefined playbooks and reports to meet International Organization for Standardization (ISO) and security operations center (SOC) obligations.
Improving service reliability
Customers are increasingly impacted by service issues. Swiftly resolving these issues by reducing the mean time to recovery can reduce their overall impact. Detecting an infrastructure issue and self-correcting not only saves on infrastructure costs, it also makes operations more reliable.
Red Hat has helped enterprises across the globe meet their most pressing infrastructure and operations challenges. We have helped customers drastically reduce the running cost of their existing infrastructure while improving resiliency and security.
To deliver the full benefits of automated self-correction, a self-healing infrastructure needs an architecture that lets operational teams maximize the value of its data. An open architecture can provide the flexibility to add new AI models and evolve the system to meet new operational requirements over time.
Reach out to your Red Hat representative or talk to a Red Hatter today to learn more about how Red Hat can help you enhance your automation strategy and roadmap so that your organization can enjoy the benefits of self-healing infrastructure.