Success story

TransUnion modernizes IT, delivers a better customer experience

TransUnion

Fast facts

Industry: Financial services
Region: North America
Headquarters: Chicago, IL
Company size: 4,100 employees

Our Red Hat operating environment frees us to focus far less on our infrastructure and spend more time innovating and delivering new products that improve our customer experience.

Michael Catuara, Director of Distributed Systems, TransUnion

Overview

TransUnion, a leading global risk and information solutions provider, needed to retire its legacy technologies and mainframe to grow its business. Using Red Hat® solutions, TransUnion modernized its IT infrastructure, achieving faster time to market and significant cost savings—ultimately enabling more innovation and a better customer experience.

The path to success

Challenge: Modernize IT to serve customers

To evolve as a company and grow its business, TransUnion wanted to create new products and services to help its customers make informed financial decisions. Limited by its legacy systems, TransUnion sought to modernize its IT by transforming its operating model, technology, and infrastructure. "Retiring our legacy technologies and mainframe ... was a challenging but important strategy," said Chad Fetzer, manager of open systems engineering at TransUnion. "We knew that fully embracing an open system environment was the best way to achieve success and support rapid innovation."

Case study

TransUnion modernizes IT environment with Red Hat

Solution: Migrate to an open source environment

To improve IT performance and costs, the company migrated all of its applications and systems to a Red Hat operating environment. In addition, TransUnion chose a new open source management platform to simplify and standardize system management. “Red Hat is an exceedingly strong partner, and it was an easy decision to maintain the partnership as we moved forward,” says Michael Catuara, director of distributed systems at TransUnion.

Results: Improve the customer experience

Moving to a modern, open source infrastructure helped TransUnion reduce hardware, software, and support costs and improve application availability and disaster recovery. By connecting its systems, TransUnion can now better see and analyze its data—and can help its customers do the same. In addition, the company increased employee satisfaction three-fold, thanks to new, agile development practices that support more innovation and collaboration. “Our Red Hat operating environment frees us to focus far less on our infrastructure and spend more time innovating and delivering new products that improve our customer experience,” said Catuara.

Retiring our legacy technologies and mainframe … was a challenging but important strategy. We knew that fully embracing an open system environment was the best way to achieve success and support rapid innovation.

Chad Fetzer, Manager of Open Systems Engineering, TransUnion