Red Hat SummitSuccess Story
TransUnion modernizes IT, delivers a better customer experience
Overview
TransUnion, a leading global risk and information solutions provider, needed to retire its legacy technologies and mainframe to grow its business. Using Red Hat® solutions, TransUnion modernized its IT infrastructure, achieving faster time to market and significant cost savings—ultimately enabling more innovation and a better customer experience.
Our Red Hat operating environment frees us to focus far less on our infrastructure and spend more time innovating and delivering new products that improve our customer experience.
- INDUSTRY
Financial services - REGION
North America - HEADQUARTERS
Chicago, IL - SIZE
4,100 employees
Challenge
Modernize IT to serve customers
To evolve as a company and grow its business, TransUnion wanted to create new products and services to help its customers make informed financial decisions. Limited by its legacy systems, TransUnion sought to modernize its IT by transforming its operating model, technology, and infrastructure. "Retiring our legacy technologies and mainframe ... was a challenging but important strategy," said Chad Fetzer, manager of open systems engineering at TransUnion. "We knew that fully embracing an open system environment was the best way to achieve success and support rapid innovation."
Solution
Migrate to an open source environment
To improve IT performance and costs, the company migrated all of its applications and systems to a Red Hat operating environment. In addition, TransUnion chose a new open source management platform to simplify and standardize system management. “Red Hat is an exceedingly strong partner, and it was an easy decision to maintain the partnership as we moved forward,” says Michael Catuara, director of distributed systems at TransUnion.
Software & Services
- Red Hat Enterprise Linux®
- Red Hat Satellite
- Red Hat JBoss® Enterprise Application Platform
- Red Hat JBoss Web Server
Hardware
-
Industry-standard x86 servers
Business Outcome
Improve the customer experience
Moving to a modern, open source infrastructure helped TransUnion reduce hardware, software, and support costs and improve application availability and disaster recovery. By connecting its systems, TransUnion can now better see and analyze its data—and can help its customers do the same. In addition, the company increased employee satisfaction three-fold, thanks to new, agile development practices that support more innovation and collaboration. “Our Red Hat operating environment frees us to focus far less on our infrastructure and spend more time innovating and delivering new products that improve our customer experience,” said Catuara.
Retiring our legacy technologies and mainframe … was a challenging but important strategy. We knew that fully embracing an open system environment was the best way to achieve success and support rapid innovation.
Related resources
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Brief
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Open source fuels innovation. This fact is exemplified best by Red Hat’s customers, who are using open source technologies to change the game. We’re proud to call them "innovators in the open" and share their stories.
