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Every year, Red Hat surveys IT leaders and decision makers to learn their technology goals and priorities for the coming year, as well as where they are in their digital transformation journeys.

This year’s Red Hat 2022 Global Tech Outlook report came with some interesting insights, including that AI/ML, edge and serverless computing are top priority emerging technologies for the year ahead, as well as skill gaps being identified as the top barrier to digital transformation initiatives.

Another significant finding is that digital transformation leaders are increasingly planning a hybrid cloud strategy, instead of remaining solely dependent on either private or public clouds.

Red Hat 2022 Global Tech Outlook findings

Here, we’ll take a closer look at some of this year’s specific findings related to digital transformation stages, Red Hat customers versus non-customers, overall cloud strategies, and how all of these things fit together.

Digital transformation stages

One specific question we asked IT leaders is where their company currently is in its digital transformation journey, and the majority are well into the process—either transforming, accelerating efforts, or leading the charge. The number of companies in the “accelerating” and “transforming” stages are up over last year, and respondents cited the global pandemic (52%) and revenue increases (50%) as reasons for their acceleration. What’s also interesting is that fewer companies are “stalled” or have “no plans” for digital transformation compared to last year, meaning that more companies are making progress, or are at least making plans. 

Red Hat customers vs. non-customers

We also divided responses to this question to compare Red Hat customers and non-customers. What was most striking here is that nearly double the percentage of Red Hat customers consider themselves “leading” in their digital transformation processes.

Why do they say this? Red Hat customers indicated that having fewer talent gaps was the primary reason for this (53%), as well as having different barriers (such as technical debt) and success measures (such as delivering IT services faster) than non-Red Hat customers.

Last year, we published a case study with the Employers worker’s compensation insurance company that reflects these results.

To compete in an increasingly digital market, Employers sought to streamline its operational processes. The company decided to create a central application environment with Red Hat OpenShift running on AWS, and automate policy processes with Red Hat management and middleware solutions.

With its new cloud and Kubernetes environment, Employers has adopted a truly hybrid approach to IT infrastructure. Workloads can be hosted in a variety of environments to optimize performance. Now, Employers has a foundation for agile, responsive workflows, leading to a 40% increase in three-year sales and a more efficient customer experience.

They are also able to provide insurance quotes much more quickly. “Going from close to 20 minutes per quote to 2 minutes is a huge improvement, not only for our company but for the industry as a whole,” said Jeff Shaw, Executive Vice President and Chief Information Officer at Employers. “The amount of support we’ve had from Red Hat has been key to helping us move quickly and achieve value at the pace the market demands.”

Hybrid cloud vs. private cloud strategies

As for cloud strategies, a vanishingly small number of surveyed companies have no cloud strategy plans in place, at only 5%. While there is a significant portion (18%) still in the process of creating a strategy, the majority do have plans in place, including 30% having decided on a hybrid cloud strategy.

If we add organizations that chose multicloud—a term that many use interchangeably with hybrid cloud—the total selecting a cloud strategy relying on more than one cloud rises to 43%—up five percentage points from last year.

Digital transformation leaders and cloud strategies

Also when it comes to cloud strategy, organizations that consider themselves to be in the “leading” or “accelerating” stages of their digital transformation have a strong preference for hybrid cloud.

This is in contrast to organizations that are in the earlier stages of their digital transformation, who tend towards a private cloud-first approach. This suggests that digital transformation leaders understand and are able to take advantage of the flexibility and consistent experience of an open hybrid cloud platform.

Priorities: innovation vs. simplicity vs. cost

Finally, we looked at how organizational priorities shift between the different stages of digital transformation initiatives.

For those in the “leading” stage, 33% consider “innovation” to be their absolute top priority, with only 6% selecting “simplicity” and only 2% selecting “cost.”

This is in stark contrast to those in the “stalled” stage, where the numbers are 13% “innovation,” 11% “simplicity” and 13% “cost.”

This suggests that many digital transformation projects begin as efficiency efforts, but are later seen to be a key component in improving competitiveness, revenue growth and customer experience.

Why choose an open hybrid cloud strategy?

The greatest benefit of a hybrid cloud strategy is the ability to choose an optimal solution for each task or workload. Your organization might use on-premise infrastructure for storing sensitive data, for example, and public cloud services for application development or hosting.

You may also use multiple public cloud vendors to meet differing local regulations, or you can shift workloads from one to another in order to optimize pricing or demand. Or you may be interested in edge computing, looking to distribute compute and storage power closer to where your data sources and users live to deliver better customer experience and real-time decision making.

An open hybrid cloud strategy allows you to do all of these things with a consistent platform running portable workloads, allowing for greater flexibility, scalability and efficiency as your requirements grow and change.

Additionally, no one cloud provider or on-premises environment will have everything you want, and proprietary solutions can restrict your choices and adaptability in the future. In order to adapt to change without costly rebuilding, your hybrid cloud should be built on a consistent foundation of open source code. Your operations, development and security teams can build and manage a full IT stack in a standard, unifying platform that works on bare metal, virtual machines, private clouds, public clouds, and at the edge.

How Red Hat can help

Red Hat has spent nearly 30 years creating neutral, interoperable solutions for your entire IT stack to help you on your digital transformation journey. We work directly within the Linux, Kubernetes, and other open source communities—contributing code, stewarding projects, sponsoring events and more—to develop open source software built for enterprise deployments.

How you can get started

Red Hat offers three core products that will help you achieve your hybrid cloud goals, and full training and certification options so your teams can get up to speed quickly.

Red Hat Enterprise Linux

Red Hat Enterprise Linux (RHEL) is an enterprise Linux operating system, certified on hundreds of clouds and with thousands of vendors, providing a consistent foundation and tools needed to deliver services and workloads faster for any application. This means you can extend your hybrid cloud infrastructure from the core to the edge while reducing deployment friction and costs and enabling teams to innovate more quickly in any environment.

Learn more about Red Hat Enterprise Linux, and about available RHEL training and certification options.

Red Hat OpenShift

Red Hat OpenShift is an enterprise Kubernetes platform that enables a cloud-like experience everywhere it's deployed. Whether it’s in the cloud, on-premise or at the edge, Red Hat OpenShift gives you the ability to choose where you build, deploy, and run applications through a consistent experience. Full-stack automated operations and self-service provisioning lets teams work together more efficiently to move ideas from development to production more quickly.

Learn more about Red Hat OpenShift, and about OpenShift training and certification options.

Red Hat Ansible Automation Platform

Red Hat Ansible Automation Platform provides an enterprise framework for building and operating IT automation at scale. Ansible Automation Platform enables users across an organization to create, share, and manage automation—from development and operations to security and network teams.

IT managers can provide guidelines on how automation is applied to individual teams, and automation creators can write tasks that use existing knowledge. Ansible Automation Platform provides a more secure and stable foundation for deploying end-to-end automation.

Learn more about Red Hat Ansible Automation Platform, and about Ansible Automation Platform training and certification options.


The 2022 Global Tech Outlook report includes a number of insights into organizations’ digital transformation journeys, including stages, plans, barriers and strategies. As in previous years’ surveys, we find that self-identified digital transformation leaders are more likely to have a hybrid cloud strategy and a significantly stronger focus on innovation over simplification and cost savings. 

This suggests that technology leaders are not only looking for the flexibility and efficiency of a hybrid cloud infrastructure, but also recognize the competitive advantage that advanced digital transformation projects can provide.

Learn more

About the author

Deb Richardson joined Red Hat in 2021 and is a Senior Content Strategist, primarily working on the Red Hat Blog.

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