
John Apple II
John, a Senior Technical Support Engineer, has 16 years of systems administration, operations, and IT management experience around UNIX, Linux, Performance/Capacity Management, Automation, Configuration Management, and OpenStack private clouds. Between 2010 and 2015, he spent 4.5 years as a Service Delivery Manager operating IT for a major financial institution in Australia using ITILv3 methodologies with team members stretching across 5 countries. In 2017, John joined Red Hat as a consultant.
Authored Content
Image

Setting standards for how to use your tools is essential to architecting a solution that avoids confusion and channel sprawl.
Image

The second step in creating a communications architecture is defining the tools or channels you use for each type of information you share.
Image

The first step in creating a communications architecture is defining the attributes of the different types of information your organization shares.
Contributed Content
Image

The right culture, risk management, and continuous improvement processes can multiply the value of what a private cloud has to offer.
Image

There's much more to cloud lifecycle management than just running regular updates. If not done correctly, fixing problems can consume your entire team.
Image

Keeping the cloud platform stable and available requires a disciplined approach to resource and capacity management.
Credited Content
Image

Looking for insights to improve your software architecture skills? Consider these book recommendations from top architects.