Automation has been on a steady rise to offload our daily repetitive tasks. A remaining struggle is the complexity of tasks and their interdependencies on various resources, requiring humans to understand the intricate web of interactions and outcomes. With the complexity of people, process and technology today, it’s difficult, if not impossible, to weight all the risks and outcomes—real time. At Accenture, we have developed various levels of automation, enabling our delivery teams to support multi-faceted problems with intelligent automation through the use of AI. With the ability to examine thousands of actions in just minutes and apply recommendations based on analytics and governance, the outcome is a trusted system that makes the right decisions and allows automation. Join us to discuss a set of use cases that peels back the various facets of moving from automation to intelligent automation.

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