Doubling Down on Digitizing Government

The COVID-19 pandemic significantly accelerated efforts to digitize citizen services, forcing many government agencies to scrap their five year technology roadmaps and compress innovation into a matter of months. As agencies realize that their sprints are becoming marathons, digital government service delivery needs to go from a stopgap to the standard. In this fireside chat, federal and state government leaders will share how their agencies are transforming government service delivery today and for the long term as well as provide practical lessons learned that the audience can use in their organizations immediately.