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What is infrastructure automation?

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Infrastructure automation is the use of technology that performs tasks with reduced human assistance in order to control the hardware, software, networking components, operating system (OS), and data storage components used to deliver information technology services and solutions.

IT infrastructure

IT infrastructure are the components required to operate and manage enterprise IT environments. These components include hardware, software, networking components, operating systems (OSs), and data storage—all of which are used to deliver IT services and solutions. IT infrastructure products are available as downloadable software applications that run on top of existing IT resources—like software-defined storage—or as online solutions offered by service providers—like Infrastructure-as-a-Service (IaaS).


Automation is the use of technology to perform tasks with reduced human assistance. Automation helps you accelerate processes and scale environments, as well as build continuous integration, continuous delivery, and continuous deployment (CI/CD) workflows. There are many kinds of automation, including IT automation, business automation, robotic process automation, industrial automation, artificial intelligence, machine learning, and deep learning.

Most IT organizations face growing infrastructure size and complexity. With limited time and staff, IT teams often struggle to keep pace with this growth, resulting in delayed updates, patching, and resource delivery. Applying automation to common management tasks — like provisioning, configuring, deploying, and decommissioning — simplifies operations at scale, allowing you to regain control over and visibility into your infrastructure.


Your IT environment contains a variety of hardware and software. Consistently managing all of these by hand can lead to higher maintenance costs and inability to meet strict service-level agreements (SLAs). Automation gives you predictable and repeatable processes for managing configurations across operating systems to improve consistency, speed changes, and increase uptime.

System maintenance

IT teams do not usually grow in size at the same pace as the infrastructure they manage. Teams often struggle to maintain increasing responsibilities with their existing staffing levels. Automation helps teams manage large, complex IT infrastructures with their current staff. It can free your staff from tedious, time-consuming tasks and allow them to focus on more rewarding and strategic projects.

The British Army Information Application Services (IAS) Branch used automation to simplify infrastructure management, deploy changes faster and more efficiently, and reduce manual errors and unplanned downtime—which reduced the time it takes to deliver infrastructure changes by 75%.

Germany’s Federal Office for Agriculture and Food, BLE automated its infrastructure to streamline processes, ensure compliance with security requirements, and improve service delivery—which sped up IT configuration and management by more than 50%.

Because our software development model leads to enterprise open source products that work with all other parts of your enterprise IT system. Our IT infrastructure products are designed to work across physical, virtual, and cloud environments—with solutions that work as well with one another as they do with your existing technologies and processes.

And with unlimited access to the source code, everything you deploy will be highly compatible across the most popular cloud providers—like Alibaba Cloud, Amazon Web Services (AWS), Google Cloud, IBM Cloud, and Microsoft Azure.

Additionally, Red Hat® Ansible® Automation Platform was named a Leader by Forrester Research in the Forrester Wave™: Infrastructure Automation Platforms, Q3 2020, and is a complete platform for your infrastructure automation needs.

A full IT automation platform

Red Hat Ansible Automation Platform

An agentless automation platform.

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