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What's IT automation?

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IT automation, sometimes referred to as infrastructure automation, is the use of software to create repeatable instructions and processes to replace or reduce human interaction with IT systems. Automation software works within the confines of those instructions, tools, and frameworks to carry out the tasks with little to no human intervention.

Automation is key to IT optimization and digital transformation. Modern, dynamic IT environments need to be able to scale faster than ever and IT automation is vital to making that happen.

In theory, if it's an IT task, some level of automation can be applied to that task. So, automation can integrate with and apply to anything from network automation to infrastructure, cloud provisioning and standard operating environments (SOEs), and further, to application deployment and configuration management.

Automation capabilities and applications can extend further into specific technologies, like containers, to methodologies, like DevOps, and into broader areas, such as cloud, edge computing, security, testing, and monitoring/alerting.

Okay maybe not everything (yet), but a holistic approach to IT automation can help you get repetitive, manual processes out of the hands of your staff. This allows teams to be more productive, reduce errors, improve collaboration, and free up time that can be spent on more meaningful, thoughtful work.


Provisioning is all about heavy lifting, whether on bare metal or in a private, hybrid, or public cloud. In order to run business systems, you need infrastructure and that infrastructure must be set up. What used to be all about racks, boxes, and cables in a datacenter is now (mostly) all about virtualized assets, from software-defined datacenters, networks, and storage to virtual machines and containers.

Most of what we do now is defined in software, and the move to software increased the scale and capacity of what’s possible. This move also grants—and, by necessity, requires—the codification of processes. This helps you meet the demands of your business under increased cost awareness and time constraints.

Here’s where automation comes in. Why should you spend time setting up these environments through templates manually? Thanks to codification, achieved through Infrastructure as Code, you have a template that you follow to do this work. Why not have an automated system follow those rules instead? Roll out deployments in your datacenter with automation that works with your existing infrastructure and management tools to take full advantage of what you already have to get to the future state you need.

Configuration management

Not all applications are created the same. They require different settings, filesystems, ports, users...the list goes on. Once you’ve automated provisioning, you need to be able to tell those resources what they need to do. Storing what your application environment looks like in a document, spreadsheet, text file, or even email won’t help you achieve a repeatable, robust environment to host your applications. And, as you gain more systems, more instances, and more complexity, you need a better way of recording what systems look like so you’re able to manage them effectively.

To this end, you need a robust configuration management solution that lets developers simply define the infrastructure (bare metal, virtualized, cloud, containers, etc) in a way that can be easily understood by everyone on your IT team. The simpler it is to automate ad hoc scripts and practices for system management, the easier it is to get real work done.


Chances are, you’re not deploying a single service on a single machine. Your IT is probably a little more complex than that. It requires managing and servicing multiple apps across multiple datacenters and infrastructures. Oh yeah, there’s also your public, private, and hybrid cloud deployments.

The more complex an IT system, the more complex managing all the moving parts can become. The need to combine multiple automated tasks and their configurations across groups of systems or machines increases. That’s orchestration, in a nutshell. On top of that, you can control these orchestrations with robust automation solutions. This lets you keep track of all of them, connect them all together, and run more advanced, autonomous, systems—easily.

IT migration

An IT migration is the shifting of data or software from one system to another. Depending on the project, an IT migration could involve one or more kinds of movement: Data migration, application migration, operating system migration, and cloud migration.

IT migration projects commonly involve many moving parts and requirements that are highly specific to an organization’s needs. In an IT migration, automation can contribute to faster and smoother projects, reducing the errors that can result from repetitive manual processes.

Application deployment

Whether you use a more traditional approach to app deployment or if you use continuous integration and continuous deployment (CI/CD) approaches, development pipelines rely on robust, automated systems to achieve modern expectations. Successful app deployment hinges on a fully efficient set of automated, essential tasks and capabilities, especially during the testing phase. Deployment automation can help you move from commit and build to testing to deployment in a proven, trusted, and codified manner. This reduces opportunities for human error while improving efficiency and throughput.

IT automation allows you to deploy your applications with certainty, configure needed services from the start, and get your apps and their artifacts up and running—all via a common, transparent approach that’s understandable by all of your IT staff.

Security and compliance

Define security, compliance, and risk management policies, enforce them, and remediate issues by building them as automated steps throughout your infrastructure. Move security to the forefront of your IT’s processes and be more proactive with the help of automation.

Having standardized security processes and workflows means easier compliance and auditing. You know exactly how everything is enforced and you can verify if consistently. New compliance requirements are easily implemented consistently across your IT.

Accelerate your IT with Automation as Code

Building on the strategic foundation of Infrastructure as Code (IaC), organizations are beginning to use these practices to automate IT processes at every stage of the operational life cycle. Just as IaC standardizes the build, provisioning, and deployment of infrastructure, IT teams can adopt Ops as Code and Policy as Code to codify the management, maintenance, and governance of systems after they are deployed.

Learn how to extend IaC into Day 2

IT automation has many separate uses, or use cases. The ultimate realization of the benefits of IT automation comes in when you start combining use cases. Or, even better, when you combine all of them into a single system. That’s where Red Hat® Ansible® Automation Platform comes into play.

Ansible Automation Platform is an end-to-end automation platform to configure systems, deploy software, and orchestrate advanced workflows. It includes tools and resources to automate full IT processes across domains for a variety of use cases—including infrastructure, hybrid cloud, security, and networks, all the way to edge locations. 

Ansible Automation Platform automates tasks with Ansible Playbooks—instructions that are written in human-readable YAML, so that users of various skill levels can share, vet, and manage automation content across your organization. 

Learn more about how Ansible works

IDC MarketScape report: Red Hat a leader in cloud management

Red Hat was named a leader in IDC’s 2024 assessment of vendors for multicloud and hybrid cloud management with automation. According to IDC, enterprises can confidently choose Red Hat Ansible Automation Platform, thanks to its “comprehensive capabilities and broad support in accelerating automation maturity.” 

Get the report

Knowing the future is—of course—impossible, but there are things we’re starting to see coming together for automation. Certainly there will be greater autonomy and, subsequently, greater intelligence built into these systems. They’ll expand to cover more parts of the IT software stack—think about automation built from bare metal to middleware, apps, security, updating, notifications, failover, predictive analytics, and decisions being made with no direct oversight.

Consider a security risk being automatically detected, reported, patched, tested, and deployed while your IT staff are asleep. Your system could self-heal, gather relevant information to discover if and where an attack came from, notify the correct people—all without losing uptime.

These features are now within reach, with Red Hat Ansible Automation Platform.

Red Hat offers interactive labs in a preconfigured Red Hat Ansible Automation Platform environment. You can use these labs to experiment, practice, and learn how to create, manage, and scale network and IT practices efficiently—from rapid development and deployment, to simplified operations and analytics, to consistent end-to-end user experiences.

Keep reading


Learning Ansible basics

Ansible automates IT processes like provisioning and configuration management. Learn the basics of Ansible with this introduction to key concepts.


What's an Ansible Playbook?

An Ansible Playbook is a blueprint of automation tasks, which are IT actions executed with limited manual effort across an inventory of IT solutions.


Why choose Red Hat for automation?

Red Hat Ansible Automation Platform includes all the tools needed to share automation across teams and implement enterprise-wide automation.

More about automation


A unified solution that combines the security, features, integrations, and flexibility needed to scale automation across domains, orchestrate essential workflows, and optimize IT operations for AI adoption. 

Engagements with our strategic advisers who take a big-picture view of your organization, analyze your challenges, and help you overcome them with comprehensive, cost-effective solutions.



Red Hat Ansible Automation Platform: A beginner’s guide

Customer Success Stories

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Code Comments Season 2: Hear how organizations have adapted to do more with IT automation 


Learning hub

Explore learning materials and tools designed to help you use Ansible Automation Platform, organized by the tasks you need to accomplish. 

Interactive Labs

These interactive scenarios let you start learning how to use Ansible Automation Platform for a variety of use cases—in your own browser. 

Technical Overview

This series of on-demand videos introduces you to using Ansible Automation Platform for a variety of use cases across IT environments.


This course will teach you how to automate Linux® system administration tasks with the latest version of Ansible Automation Platform.